Operations Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The Regional Operations Centres (ROC) are 24/7 multi-functional centres which will provide support to all Canadian Coast Guard programs. The ROC Officers are responsible for the planning, deployment and tracking of all resources (e.g. vessels, aircraft, vehicles, equipment), for senior regional management, and external clients, to facilitate the delivery of Coast Guard, Science, Fisheries Conservation and Protection, Royal Canadian Mounted Police (RCMP) and OGD programs and services. Maintain emergency preparedness, readiness and initial response leadership for the ROC Emergency Operations Centre (EOC).

Work environment

Fisheries and Oceans Canada (DFO) leads the management of Canada’s fisheries and the safeguarding of Canadian waters. The Canadian Coast Guard (CCG), a Special Operating Agency within DFO, is responsible for services and programs that contribute to the safety, security, and accessibility of Canada’s waterways. With over 10,000 dedicated employees in over 400 locations across Canada, our Department is often the only federal presence in smaller coastal and remote communities.

Did you know that Fisheries and Oceans Canada and the Canadian Coast Guard have been recognized as top employers? We’ve been recognized as Forbes Canada’s Best Employers (2022) and, for the sixth year in a row, one of Canada’s Top Employers for Young People.

We offer:
* Learning and training opportunities to support you in your current and future career;
* Competitive salaries and benefits, such as supplemental health insurance, dental care, and vacation allowances;
* Flexible work arrangements, volunteer days, and family-related leave.

For more information on careers at DFO: http://www.dfo-mpo.gc.ca/career-carriere-eng.htm

For more information on careers at CCG: https://www.ccg-gcc.gc.ca/careers-carrieres/index-eng.html

Intent of the process

The intent of this selection process is to create a pool of qualified candidates to be used to staff this or similar positions within the Canadian Coast Guard in the Western Region on an indeterminate, specified period (term), acting, deployment, secondment, or assignment basis.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Secondary school diploma or higher or an acceptable combination of education, training and/or experience related to the position.

Degree equivalency

EXPERIENCE
1. Approximately 3 years’ of significant* experience in operation centres**, ports, marine industry, or marine service delivery
* Significant refers to the breadth and depth of experience and is defined as a combination of time spent doing the activity, as well as type (range, scope, and complexity) of work handled related to the experience criteria.
**Operations center examples such as Joint Rescue Coordination Centre (JRCC), Marine Communications and Traffic Services (MCTS), Marine Security Operations Centre (MSOC), Emergency Operations Center (i.e. forest fire management, municipal), Incident Command Post

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION
1. A degree from recognized post-secondary institution in a field related to the position.

Degree equivalency

OCCUPATIONAL CERTIFICATION
1. Transport Canada or CCG certificate of competency (Navigation, Engineering or Logistics) or Department of National Defence marine certificate (ie. Upper Deck Watchkeeping, Bridge Watchkeeping, Marine Engineer, etc.);
2. CCG Pollution Response Officer Qualification;
3. Marine Communications and Traffic Services (MCTS) Certificate;
4. Search & Rescue Coordinator certificate

EXPERIENCES
1. Experience in the operations of an Emergency Operations Centre and using the Incident Command System;
2. Experience with regulating, contingency planning, or responding in either Canada’s Marine Pollution Preparedness or Response Regime or in Maritime Incident Response;
3. Experience in using navigation, mapping, geographic information systems (GIS) or other geospatial software.
4. Experience in marine navigation and navigation charts.
5. Approximately 1 year of experience in marine industry ship-based operations.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE
1. Knowledge of regulations that impact the marine industry in Canada.

ABILITIES AND SKILLS
1. Ability to analyze and make recommendations or a report;
2. Ability to work under pressure and set priorities in a changing environment;
3. Ability to communicate effectively in writing;
4. Ability to communicate effectively orally.
5. Ability to utilize Microsoft Office tools.

PERSONAL SUITABILITY
1. Teamwork
2. Initiative
3. Judgement
4. Integrity

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
Willingness and availability to travel.
Work overtime, sometimes on short notice.
Work on a variable work schedule to assure a 24/7 service

Conditions of employment

Secret security clearance
Work evenings, weekends and shift work;
Wear and maintain a Canadian Coast Guard uniform in accordance with CCG uniform manual.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

You must provide proof of your education credentials and occupational certification (if applicable). Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

A top down selection method may be used at any point in the assessment process.
Random selection may be used to identify which applicants will be assessed in this appointment process.

It is your responsibility to ensure that your email and contact information are maintained with the hiring board AND in your Public Service Resourcing System (PSRS) account. As all of the communication for this process will be conducted via the email address provided in your application AND via your PSRS account, it is your responsibility to ensure that you check for messages regularly and to ensure that your email address accepts messages from unknown users (some email systems block these types of email or filter them to a junk mail folder). Failure to respond to key messages may result in your being eliminated from this process.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.