Social Media Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

**For those who applied to selection process 2022-FNA-PAB-EA-005 need not re-apply.

Duties

Are you a social media guru with a passion for helping Canadians?

Can you make complicated content interesting and easy-to-understand?

Do you have creative ideas for engaging with Canadians on sensitive topics, like money?

FCAC is seeking a #SocialMediaRockstar with a vision for taking our social media accounts to the next level!

As Social Media Officer, you will be part of a creative and multi-talented team where you can use your expertise to build our social media presence and influence.

Apply for the position of Social Media Officer at the Financial Consumer Agency of Canada.

FCAC is a small independent federal agency that offers a stimulating work environment. From regulating the banks to educating consumers on managing their finances and researching the latest in consumer behaviour, FCAC is an organization with a growing profile where everyone contributes to achieving results.

Work environment

Subject to the Public Service Employment Act (PSEA), we offer the same pension and benefits plans as the core public administration. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We have our own unique classification system (RE and REX) with relevant equivalences. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. The designated workplace for this position is located in downtown Ottawa, Ontario. However, requests to telework from other parts of Canada may be considered. For information on our telework requirements and conditions, please contact us.

Intent of the process

We are seeking to staff one (1) indeterminate (permanent) position.

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation with a degree from a recognized university in public relations, communications, marketing, journalism or a field relevant to the position OR an acceptable combination of education, training and experience.

Degree equivalency

EXPERIENCE

EX1: Recent and considerable experience* writing, editing and/or producing a variety of communications products such as social media, blog articles, video scripts, infographics, storyboards;

EX2: Recent and considerable* experience coordinating national social media campaigns with partners and/or stakeholders;

EX3: Recent and considerable* experience providing analysis and support, to clients and
stakeholders on social media and digital communications activities.

EX4: Experience responding to public social media queries, monitoring, and reporting using analytics.

Definitions:

Recent and considerable* experience is defined as the breadth and depth of experience normally associated with full-time performance of duties for a period of two years or more within the last three years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience working in or with the financial services industry

OPERATIONAL REQUIREMENTS

Willingness and ability to work overtime on short notice, including weekends.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE

K1. Knowledge of the platforms, latest trends and best practices in social media;
K2. Knowledge of the Communications Policy of the Government of Canada.

ABILITIES AND COMPETENCIES

A1: Ability to communicate effectively in writing;
A2: Ability to communicate effectively orally;
A3: Ability to develop engaging content using effective social media writing styles;
A4: Ability to think creatively and use new and innovative tools for reaching target audiences through social media activities and campaigns;
A5: Ability to work under pressure and meet tight deadlines while managing conflicting priorities.

Demonstrating Integrity and Respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities

Information on employment equity

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.

Candidates invited to an interview will be required to provide proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Various assessment tools may be used in this selection process such as: written tests, performance assessments, interview, reference checks etc. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

You must meet all essential qualifications in order to be appointed to the position.

Candidates may be required to meet some or all the asset qualifications, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please clearly indicate this by including your substantive group and level in your CV.

Acknowledgment of receipt of applications will not be sent.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cutoff scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

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Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.