Chief, Digital Information Management

Update: Amendment to Closing Date.

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Duties

- Manage a work team responsible for a sub-function of the document imaging process associated with federal government programs.
- Coordinates and monitors work and ensures quality of work.
- Manages problematic or complex situations and makes necessary changes.
- Participate in the planning of human and financial resources and organize the work to ensure service delivery and compliance with deadlines and work volumes.

***The position is located at Winnipeg and note that physical presence is required as telework is not offered on a full time basis for this position.

Work environment

We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

📢 𝐖𝐡𝐚𝐭 𝐢𝐬 𝐈𝐑𝐆𝐎𝐃 𝐚𝐧𝐝 𝐰𝐡𝐞𝐫𝐞 𝐢𝐬 𝐢𝐭 𝐥𝐨𝐜𝐚𝐭𝐞𝐝?

Since 1976, the Imaging and Receiver General Operations Directorate (IRGOD) has been managing bank reconciliation and providing investigation services for Government of Canada (Receiver General) payments. IRGOD acts as Receiver General for the bank reconciliation of all payments issued by the Government of Canada, as well as participating provincial programs. IRGOD provides investigation and customer service for the authentication and status verification of Receiver General payments for financial institutions and government departments and provides and coordinates fraud detection services for various government departments in collaboration with Canadian police forces. IRGOD carries out the debt collection launched in 2014, in collaboration with the Pension Center.

IRGOD incorporated document scanning into the Receiver General for Canada process in 2001. IRGOD provides quality and efficient document imaging and data capture services for federal agencies, leveraging internal and private sector solutions. IRGOD ensures image processing, indexing and secure archiving of electronic documents (Protected B, Secret) and supports the modernization of government as well as the automation of processes.

Intent of the process

A pool of partially qualified candidates may be established through this process to staff identical or similar positions within the Department of Public Services and Procurement Canada (PSPC) with various tenures (Indeterminate, specified period, acting, deployment, secondment, assignment), various bilingual language requirements such as bilingual imperative BBB/BBB and bilingual imperative CBC/CBC and various security requirements such as Reliability or Secret. The position to be staffed is located in Winnipeg but the pool can be used to staff positions across Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or employer-approved alternatives.

Notes:
The employer-approved alternatives to a secondary school diploma are:
A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Experience in making recommendations to superiors and/or various stakeholders.
Experience in a production environment.
Experience in collaborating with various stakeholders in order to resolve issues.
Experience in supervision.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

ABILITIES AND SKILLS
Working effectively with others.
Demonstrating initiative and being action-oriented.
Ability to plan.
Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to use reasonning skills to solve problems.
Client Service Competency – Level 2. (https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html)

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION
Post-secondary education diploma

Degree equivalency

EXPERIENCE
Work experience in document imaging service.

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Operational requirements
Willing to working on-site in Winnipeg, Manitoba;
Willing to travel within Canada and/or other locations for work, occasionally;
Willing and able to work overtime on occasion;
The incumbent may be required to work shifts: day, evening and/or weekend.

Conditions of employment

Reliability Status security clearance

Secret Security Clearance could be required

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidates' responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.