Record Suspension Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

📢 We want you to succeed! The Parole Board of Canada (PBC) is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. Our goal is to find qualified candidates by fairly evaluating their skills. Accommodations (such as a different test format, an adaptive technology, or additional time) during assessments are meant to remove obstacles without changing the criteria being evaluated so that all candidates can fully showcase their capabilities.

If you have a limitation that may impact how you perform at any step of the assessment process (such as during the application process, during a written test or an interview), you may request a specific accommodation by using the email address listed in the Contact information. We keep all information we receive about accommodations confidential.

📢 The PBC is dedicated to creating an inclusive, diverse, respectful, and competent workplace that reflects and represents Canada’s current and evolving population.

We welcome all candidates who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences to apply so they may reach their full potential and contribute to the team’s success.

We encourage you to self-declare if you belong to an Employment Equity designated group (Indigenous (Aboriginal) peoples, and members of visible minorities, persons with disabilities, and/or women as identified by the Employment Equity Act).

💫 HOW TO APPLY 💫

Step 1 : Read the ENTIRE advertisement carefully which includes the “Other Information” section near the end.

Step 2 : Want to join our team? Click on “Apply online” at the bottom of the page to let us know you are interested.

Step 3 : Tell us about you! 😊 Fill out the application via GC Jobs by entering all the necessary information.

The most important part is answering the screening questions for essential and asset education and experience criteria.

📌 IMPORTANT NOTES FOR ANSWERING SCREENING QUESTIONS 📌

→ You are responsible for explaining how you meet the qualifications by giving clear and concrete examples in your answers to each question.
→ It is NOT enough to only state that you meet the criterion by listing responsibilities or activities, by answering in point form, by “copy & pasting” from your résumé or by simply saying “refer to my résumé/ previous answer(s)”. If you do not provide enough information, we may screen you out of the selection process.
→ For each question, you MUST clearly show and support that you meet the qualification by writing 1 – 2 paragraphs to tell us:

WHERE – name(s) of department(s) or organisation(s) and position(s)/title(s) where you gained the experience.

WHEN – specific period(s) of time/ dates during which you did these tasks (you may use a MM-YYYY to MM-YYYY format)

HOW – describe the situation(s)/task(s)/project(s) in clear, specific and concrete details. Show us how you gained the experience by including: what you did; how you did it; what your role was in the situation; and what the outcome was and/or what you learned. Your example(s) must relate directly to the qualification in question and include enough background and details for us to understand the level and the scope of your experience.

→ When evaluating your answers, we cannot make any guesses about your experience.
→ We will not contact you to get more information or to clarify your answers during the screening phase.
→ We will only use your résumé as a secondary source to confirm what you wrote in your answers. Please include dates, departments/organisations, and position titles for each job listed.

Step 4 : We will carefully review your application package. And, if we screen you in because you meet all the essential criteria, we may contact you for further information or for other assessments.

For more tips to help you apply, you may watch the Cracking the Code video. https://www.youtube.com/watch?v=M8rW0272JT0

** If you have been found qualified in selection process 2019-NPB-IA-NHQ-153400, you do not have to re-apply.

Duties

🔎 Suitable candidate: 🔎

👉Someone who thrives in a dynamic environment
👉Someone who has strong analytical skills
👉Someone who pays attention to detail
👉Someone who values producing high quality work
👉Someone who actively listens and respects others’ opinions

🗝 Some key activities include: 🗝

• Screening and evaluating complex record suspension application packages to determine their eligibility under the Criminal Records Act (CRA).
• Conducting investigations, gathering, researching, reviewing, and analyzing relevant detailed and sensitive information from various sources.
• Corresponding with applicants and criminal justice partners (Royal Canadian Mounted Police [(RCMP]), various law enforcement and government agencies, courts, etc.) and writing case summaries for Board members.

Work environment

✨ Our organization ✨

• The Parole Board of Canada (PBC) is part of the Public Safety portfolio and is part of the Canadian criminal justice system.
• The PBC is an administrative tribunal that makes independent and quality decisions about various types of conditional release, record suspension, pardon and expungement as well as clemency recommendations.
• The PBC contributes to making Canada safer by protecting society and by helping those who have committed crimes reintegrate back into their community.

✨ Why choose our team? ✨

• The PBC is the only federal agency responsible, under the Criminal Records Act (CRA), to order, refuse to order, and revoke record suspensions.
• The Clemency and Record Suspension Division receives and manages thousands of applications a year. We support and inform members of the public, applicants, and our stakeholders throughout the entire process.
• All team members are skilled and talented and play an essential role in supporting Board members in making their decisions.
• We take pride in our work and our accomplishments because it has a direct impact on people’s lives.

✨ Work Location ✨

• The PBC’s head office is located in downtown Ottawa, a short walk from the OC Transpo’s main transit lines (including the O-Train), the Sparks Street Mall, Parliament Hill, restaurants, and shopping.
• Please note that we work with a hybrid work arrangement model. Although much of the work may be done from home, this position requires being in the office regularly for certain tasks.

Intent of the process

The initial intent of this selection process is to staff bilingual imperative positions.

From this process, we may create a pool of qualified candidates to staff similar positions of various tenures (such as indeterminate, deployment, specified period appointment, acting, assignment or secondment) and with various language profiles, within the Clemency and Record Suspension Division at the PBC.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓 EDUCATION 🎓

ED1: A secondary school diploma or employer-approved alternatives

Note:
The employer-approved alternatives to a secondary school diploma are:

- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or

- An acceptable combination of education, training and/or experience.

Degree equivalency

💼 EXPERIENCE 💼

EX1: Experience in researching and gathering information from various sources.

EX2: Experience in reviewing, analyzing, and summarizing information in writing.

EX:3 Experience in communicating with the public, clients, partners or stakeholders both orally and in writing.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB, CBC/CBC, English or French essential profiles

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Information on language requirements

📝 ABILITIES 📝

A1: Ability to interpret and apply legislation;
A2: Ability to research, analyze issues and summarize key information;
A3: Ability to communicate effectively in writing;
A4: Ability to communicate orally;
A5: Ability to work under pressure in order to meet tight deadlines.

💫 PERSONAL SUITABILITY 💫

PS1: Attention to detail
PS2: Effective interpersonal skills
PS3: Judgement
PS4: Reliability

The following may be applied / assessed at a later date (may be needed for the job)

The following qualifications were identified as “nice to have” for the position.

They are not required for you to qualify or to be appointed. But, because these could be a benefit for the role, we may use them to select candidates for further assessment, or to select candidates to appoint them.

✨🎓 ASSET EDUCATION 🎓✨

AED1: Post-secondary school diploma (such as college, CEGEP or university).

Degree equivalency

✨ 💼 ASSET EXPERIENCE 💼 ✨

AEX1: Experience in interpreting and applying laws, acts, regulations, policies, procedures, guidelines and/or directives.

AEX2: Experience working within the criminal justice system, an administrative tribunal or a quasi-judicial tribunal.

AEX3: Experience in researching information and analyzing issues in the field of public safety or the criminal justice system.

🏲 OPERATIONAL REQUIREMENTS 🏲

Willingness and ability to work overtime on occasion.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please make sure you read ALL points listed below as they include important information about the application process.

📣 COMMUNICATION 📣
- We will contact you by email throughout the selection process.
- You are entirely responsible for entering a current and valid e-mail address in the GC Jobs profile (that accepts e-mail from unknown users) and updating us with changes at all times.
- You should check your email (including junk/spam folders) and your GC Jobs account regularly because we may send you important information about the selection process that often have tight deadlines. We may not accept your response after the cut-off time, which could result in your elimination from the process.

📣 EVALUATION 📣
- We may evaluate you using all the information you send us, from the time you applied to the end of the selection process. This includes your overall conduct and communications including e-mail correspondence, telephone conversations, etc.
- You must meet all essential qualifications for us to screen you in and to appoint you to the position.
- Depending on what the position(s) we are filling requires, we may consider any or all of the asset qualifications, operational requirements and/or our organization’s needs at any time during this process. These criteria may be a deciding factor in choosing people we appoint.
- We may evaluate you for the essential and asset qualifications listed above using many assessment tools such as but not only written exams, interviews, reference checks, etc. throughout the selection process.
- You must get the pass mark needed for each qualification to go onto the next stage of the selection process.
- Depending on how many candidates apply, we may use strategies to manage applications we receive at any stage. These include evaluating asset criteria, top-down approach, cut-off scores, random selection and/or assessment to manage applications. We will let you know if they affect your application.
- We may consider candidates at the same group and level or equivalent first for a deployment, an assignment or a secondment opportunity.

📣 OFFICIAL LANGUAGES 📣
- You are entitled to participate in the staffing process in whichever official language (English or French) you choose.
- We may use any communication we receive during this process, including screening question answers, your resume, and/or any other written correspondence, to assess your proficiency in your first official language (FOL).

📣 INFORMATION NEEDED LATER 📣
We will ask for the following information later in the selection process. If you do not have them, we may eliminate you from the process:

- Proof of education: we will ask for your original proof of education related to the education (essential and/or asset) qualification requirement(s). If your name is not the same as your current photo ID, you must also provide proof of name change.
If you have a diploma and/or certificate from outside Canada, you must have them assessed against Canadian education standards. To get proof of Canadian equivalency, you may contact the Canadian Information Centre for International Credentials to start the evaluation process. You are responsible for any fees related to this process.

- Second Language Evaluation (SLE) results: depending on the language requirements for the position, we will ask for a copy of your current Public Service Commission SLE results. You may request a free copy of your results here: http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/result-eng.htm.
If you do not have Public Service Commission SLEs, and depending on our language needs, we may send you for testing.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.