Quality Control Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The person appointed must meet all Essential Qualifications and Conditions of Employment.

Duties

Main duties:
-Review all printed materials to ensure they are of acceptable quality and records are complete
-Perform routine checks during insertion (visual inspection, among others) and notify the production manager when a problem is identified
-Review all inserted documents before forwarding them to Canada Post
-Write a table of production statistics using Excel

Work environment

Do you want to work in an environment where employees are encouraged to take care of their physical and psychological well-being? PSPC, Quebec Region, has done of wellness its priority, and we feature monthly activities, such as “SPAC talk” (Ted talk type of meetings), “Take 30 minutes on the 30th” (common break for all) and townhalls with management.

Our region is Certified Healthy Enterprise Elite +, from Bureau de normalisation du Québec, the highest level of certification! We are the first federal organization to obtain this certification.

Did you know that PSPC, Quebec Region, has just been selected for the second consecutive year as one of Montréal’s Top Employers?! We pride ourselves in our commitment to providing an inclusive and respectful workplace for all and invite you to see what working with us is all about.

We are One PSPC!

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful, and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row, and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture, and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombud for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued, and respected. Be part of the solution!

Intent of the process

The immediate intent of this process is to hire a controller who will work on a shift schedule on site, at our facilities located in Quebec City. Shifts are from 7:30 a.m. to 3:30 p.m. or from 3:00 p.m. to 11:00 p.m. (on rotation).

A pool of partially qualified candidates may be established through this process to staff identical or similar positions within Public Services and Procurement Canada in the Quebec Region whose tenure and status could vary depending on the position to be staffed (indeterminate, determinate, casual - full or part time, as and when required/on call)

A top down selection of candidates may be used at any stage of this process in the determination of those to be given further consideration in the process.

Indeterminate employees at the same group and level or equivalent will be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

In addition to a resume you must answer all screening questions. Failure to do so in the prescribed manner may result in your application being rejected.

Interviews may be conducted.

Reference checks may be conducted.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of two years of secondary school
OR
An acceptable combination of education, training and/or experience of either administrative support OR clerical experience OR quality assurance experience.

Degree equivalency

Experience:
- *Recent and *Significant experience in performing clerical duties such as, but not limited to: filing, processing mail, data-entry, scanning documents, etc
- Experience *Recent and *Significant in managing multiple task at the same time.
- Experience recent and *Significant ability to use MS Outlook and MS Excel or any other software.
- Experience in providing customer service ( Client service competency by telephone, in person or in writing.

* Recent is defined as experience acquired within the last two (2) years.
** Significant experience is defined as the depth and breadth of experience normally associated with full-time performance of duties for a minimum period of twelve (12) months.

The following will be applied / assessed at a later date (essential for the job)

French essential

Information on language requirements

Abilities or Competencies:
- Ability to work effectively under pressure while meeting tight deadlines.
- Effective interpersonal relationships
- Ability to provide customer service (Client service competency: Level 1 https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html )
- Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

ASSET Qualifications
Experience:
Recent* and significant** experience in personnel management

* Recent is defined as acquired within the last two (2) years.
** Significant experience is defined as the depth and breadth of experience normally associated with full-time performance of duties for a minimum period of twelve (12) months.

In support of achieving a diverse workforce, consideration may be given to candidates who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Aboriginal person, Person with a Disability, Member of visible Minority group, Woman.

Operational requirements :
- Be willing and able to bend down, to lift and transport items weighing up to 10 kg, and to safely use warehouse equipment.

Conditions of employment

Reliability Status security clearance

- Be willing and able to work in a noisy environment.
- Be willing and able to work in a dusty environment
- Be willing and able to work on site
- Be willing and able to do overtime, as needed
- Must be able to work as a shift worker
- Be willing and able to wear CSA-approved footwear and any other personal protective equipment (PPE) required

Candidates must meet and maintain all the above conditions throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

The assessment process may include a variety of tools and methods such as, but not limited to, a written exam, a scenario, an interview.

In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

An interview will be administered through VidCruiter.

***VERY IMPORTANT NOTE*** You must be willing and able to work on site.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.