Seeking various IM/IT Professionals – LAN’d a new career with DND today!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

📢 How does this work?

✅ Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”

✅ Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.

✅ Step 3: We will carefully review all of your qualifications. If your talent matches one of our immediate or upcoming opportunities we may contact you for further information or assessment.

Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.

Work environment

Together, DND and the Canadian Armed Forces (CAF) form the largest and most complex organization in Canada. DND's role is to provide services and support to the CAF in their operations and missions at home and abroad. DND and the CAF work side-by-side to fulfill the Government of Canada’s mission to defend Canada and Canadians and contribute to international peace, security and stability efforts.

What do we offer?

🍁 At DND we foster a work environment where employees have opportunities to grow, learn, progress in their careers and have job satisfaction over the long-term. You’ll enjoy:

✅ A career among a dynamic and dedicated team
✅ Opportunities for advancement
✅ A diverse, respectful and inclusive work environment
✅ A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements

🌿 Work life balance! Including opportunities for:
o Telework and flexible work arrangements
o Flexible hours of work and compressed work weeks

Intent of the process

This process will be used to fill current and future vacancies with various employment tenures (temporary and permanent), language profiles, security requirements, and conditions of employment.

Positions to be filled: 20

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

• Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note: Please see the TBS Qualification Standards website for further details on the education requirements and for information on acquired rights (Grand-Parenting Protection), you can copy and paste the following URL: https://www.canada.ca/en/treasury-board-secretariat/services/staffing/qualification-standards/core.html#it

Degree equivalency

• Experience in the provision of IM/IT support services or application/software development
• Experience analyzing and documenting technical IT problems and proposing solutions
• Experience providing technical advice and guidance

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
Bilingual imperative

Information on language requirements

• Demonstrating integrity and respect
• Working effectively with others
• Showing initiative and being action-oriented
• Thinking things through

• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to prioritize in order to meet deadlines under pressure

The following may be applied / assessed at a later date (may be needed for the job)

AE1. Experience in providing IM/IT technical support to clients, co-workers or senior management in a Helpdesk or Desktop Support role
AE2. Experience installing and supporting Windows Operating Systems (Windows 7 or Windows 10)
AE3. Experience in the use of an Information Technology Service Management (ITSM) tool (such as but not limited to ASSYST)
AE4. Experience using active directory
AE5. Experience using System Center Configuration Manager or equivalent to manage and troubleshoot desktop computers
AE6. Experience troubleshooting programming errors using debugging techniques and tools
AE7. Experience working in one or more areas of information systems security including (but not limited to) Computer Network Defense, Computer Security, Network Security, or Transmission Security
AE8. Experience in computer-network administration in a Microsoft Windows network environment
AE9. Experience supporting Servers/Virtual Machines
AE10. Experience as an Information Systems Security Officer (ISSO)
AE11. Experience providing end user support for IT infrastructure components
AE12. Experience performing third line maintenance
AE13. Experience in programming languages such as: Python, Power shell, C++
AE14. Experience in software development (analysis, programming, testing and documentation) of Web applications or Windows applications for the Microsoft environment
AE15. Experience in object-oriented programming
AE16. Experience developing .Net Framework or .Net Core applications
AE17. Experience in developing web applications using ASP.NET
AE18. Experience in developing applications in Microsoft Azure
AE19. Experience supporting and administering Linux and Windows platforms in Microsoft Azure
AE20. Experience managing and deploying solutions with Microsoft Endpoint Manager
AE21. Experience managing and deploying solutions via the Quest Kbox SDA and SMA
AE22. Experience in developing and deploying databases using Oracle or MS SQL Server
AE23. Experience in the provision of technical services in network audiovisual and automation systems
AE24. Experience preparing data for analysis, including organizing, formatting, translating, and cleaning stored data
AE25. Experience soliciting, gathering, analyzing, and documenting Information Technology (IT) business requirements
AE26. Experience in writing one or more of the following: Standing Operating Procedures (SOPs), Procedural Guides or technical documentation
AE27. Experience in developing on a Customer Relationships Management platform (Open source, MS Dynamics, etc)
AE28. Experience in System Development Life Cycles (SDLC)
AE29. Experience in the development, programming or networking of at least one of the following Cloud IaaS: GCP, AWS or Azure
AE30. Experience with RCN shipboard infrastructure for Naval Information Systems
AE31. Experience in managing or coordinating projects or tasks with stakeholders from different IT disciplines
AE32. Experience working or volunteering in a mixed civilian and military environment

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

___________________________________
ORGANIZATIONAL NEEDS:

↪ In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of Canadian Armed Forces (CAF) members.

↪ The Department of National Defence is committed to providing an environment where justice, fairness and the elimination of barriers helps build a skilled, diverse and representative workforce reflective of Canada. We welcome diversity in all its forms, promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Please note that preference for hiring will first be given to candidates who are members of the above mentioned designated groups.

Conditions of employment

One or more of the following conditions of employment may be required, depending on the position being staffed. Additional conditions of employment could also be required, not listed below. The complete list of conditions of employment will be communicated to candidates at the time of consideration for appointment for each position being staffed.

• Various security clearances – Reliability, Secret, or Top Secret
• Strict adherence to the values of the Public Service, DND, as well as the mandate of the Chief Professional Conduct and Culture (CPCC)
• Willing and able to travel
• Willing and able to work overtime as required, possibly on short notice
• Willing and able to attend employer directed training as required
• Willing and able to safely lift and move IT equipment up to 20 kg
• Willing and able to travel or relocate to different DND buildings if required

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

▶ Persons are entitled to participate in the appointment process in the official language of their choice.

▶ Depending on the position being staffed:
↪ Additional qualifications, operational requirements and/or conditions of employment may be required
↪ Varying degrees of breadth and depth of experience may be deemed essential
↪ Asset qualifications may be invoked as essential qualifications

▶ Appointment decisions may be based on one or more of the following criteria:
↪ Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;
↪ Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
↪ Depth, breadth, type of work-specific experience;
↪ Level/degree of one or more competencies/qualifications;
↪ Organizational Needs.

▶ All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants.

▶ Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. Should you have a disability or an exceptional circumstance that requires an alternative application method, please contact us for guidance.

▶ Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.

▶ The term “Aboriginal” is used within this job advertisement as it relates to the Employment Equity Act and other legislative frameworks. The term “Indigenous” is used where possible, in alignment with the United Nations Declaration on the Rights of Indigenous Peoples.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.