IT Specialists - Various (Multiple Positions)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

💻 ONLY APPLICATIONS SUBMITTED ON-LINE USING THE 'APPLY ON-LINE' BUTTON, WILL BE CONSIDERED.

📞 Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

📌This selection process may be used to fill the same or similar positions at equivalent or lower classifications on a casual, term, indeterminate or acting at full or part-time hours.

APPLICANTS ARE ENCOURAGED TO APPLY ONLY IF THEY ARE WILLING AND ABLE TO WORK IN OR RELOCATE TO THE LOCATION OF THE POSITIONS BEING STAFFED.

📢 Candidates must clearly demonstrate how they meet the essential education and experience criteria as well as the asset qualifications by responding to all the screening questions. Candidates must elaborate their answers by providing concrete examples, and indicate when and where they obtained this experience. Please note that failure to respond to the screening questions with the requested information could result in your application being rejected. Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.

Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

✍ Throughout the selection process, it is your responsibility to make yourself available for all testing and interview dates for which you are invited. If you fail to attend any of the scheduled testing or interview sessions, you will be deemed to be no longer interested in this selection process and as a result, you will not be considered further.

🎓 Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates are required to provide the ORIGINAL education document and a copy. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process.

Please note: You must provide ORIGINAL proof of name change if the name identified on your education document(s) is different than your current legal name.

Applicants with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

📧 Communication for this process will only be sent via email. As the applicant, it is your responsibility to ensure accurate contact information is provided and that you inform our office via email of any updates as required. Ensure you include an email address you can access from home and that it accepts email from unknown users. You are strongly encouraged to check your email on a regular basis, including your junk mail folder.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

🚨 All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Successful applicants will be required to obtain and maintain an RCMP Security Clearance throughout their employment.

Duties

We are looking for candidates interested in the following fields:

► Protective Technical Systems Support

Protective Technical Systems Support (PTSS) provides technical, software and networking support for the installation, modification and maintenance (life cycle management) of permanent and temporary computer based protective/security systems, related equipment, devices and software applications. Systems and services include, but are not limited to temporary and permanent installations of: electronic access control, electronic intrusion detection, mobile and static video systems and panic alarms.

► IT Operations – Wireless Communication Technician

Technical service and advice in the planning, development, configuration, installation, implementation, and maintenance of the wireless communications (IT) infrastructure and electronics infrastructure for an RCMP Division. The primary focus of the work is on wireless communications infrastructure.

Install, configure, operationalize and maintain IT infrastructure and electronics in centralized Operational Communication Centres, across the Divisional radio communications infrastructure, in police and special vehicles, and in support of field and specialized policing operations.

► IT Operations – IT Analyst (Data)

Technical services and advice in the planning, development, implementation, integration and maintenance of a departmental IT infrastructure in support of service delivery to internal and external clients, and stakeholders.

Evaluates, installs, maintains, troubleshoots, upgrades, documents and administers the use and replacement of LAN/MAN/WAN, mainframe, servers, workstations and peripheral equipment, related networking and operating system software and refers problems to the next level of support as required.

Work environment

Are you looking for a rewarding career with a great working environment? Here are a few reasons to work for the RCMP:

- Worry-free parking;
- An inclusive work environment committed to employment equity;
- Attractive compensation package including sick leave, family-related leave, heath/dental plans, pension plan, and possibility of flexible work hours. For more information regarding benefits, please see the link to the collective agreement provided at the top of the poster.

As an employer of choice for over 26,000 men and women, the RCMP promises a career like no other. With almost 150 years of tradition and service, the RCMP is Canada’s national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

Intent of the process

Currently we have three (3) indeterminate vacancies at the IT-02 group and level.

A qualified pool of candidates may be established to staff this and other similar positions at the IT-02 group and level for term, indeterminate or acting at full or part-time hours or lower level positions inclusive of Public Service (PS) employees and Civilian Members (CM).

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in Computer Science, Information Technology, Information Management or another specialty relevant to the position to be staffed.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE

► Experience with analyzing and troubleshooting application software, hardware and firmware problems and recommending appropriate solutions.

► Experience in IP based network, server and system monitoring.

► Experience in asset life cycle management.

► Experience with installing, configuring, administering and supporting software and hardware products and systems.

► Experience in IT Security Management.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES AND SKILLS

► Ability to communicate effectively orally
► Ability to communicate in writing

PERSONAL SUITABILITY

► Client Service Orientation
► Planning and Organizing
► Problem Solving
► Dependability
► Team Orientated

The following may be applied / assessed at a later date (may be needed for the job)

IT OPERATIONS – IT ANALYST (DATA)
► Experience with maintaining, troubleshooting and restoring IP networks and associated equipment.

► Experience/training and/or certifications associated with A+ and/or Microsoft platforms.

IT OPERATIONS – WIRELESS COMMUNICATION TECHNICIAN
► Experience with repairing, modifying, maintaining and programming wireless mobile voice/data communications user equipment and repair and maintenance of modern Land Mobile Radio Networks.

► Experience using electronic communications test equipment and test procedures in both analog and digital radio systems.

PROTECTIVE TECHNICAL SYSTEMS SUPPORT
► Experience using Enterprise applications to host access control systems, intrusion detection systems and closed circuit video systems.

► Experience in the electronics technology field, with emphasis on security systems.

OPERATIONAL REQUIREMENTS

► Requirement to lift and carry heavy tools and equipment.

Conditions of employment

Conditions of employment may vary according to the position being staffed:

► Willingness/ability to travel extensively, possibly by helicopter, small plane or ATV to remote sites.
► Willingness and ability to travel provincially and nationally for extended periods of time as required, sometimes on short notice.
► Willingness and ability to work in areas exposed to inclement weather and occasional uncomfortable working locations.
► Willingness and ability to climb ladders and to work at a height.
► Willingness and ability to work overtime to support operational activities or systems, sometimes on short notice.
► Ability and willingness to lift boxes or equipment up to 23 kg.
► Ability and willingness to work in confined spaces.
► Must possess and maintain a valid driver’s license.

SECURITY AND RELIABILITY

► RCMP Top Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes. Failure to respond to communications may be construed as a withdrawal from this process.

All information obtained throughout the selection process, from the time of application to close of process, may/will be used to evaluate the candidates.

A test may be administered. Please note that written test(s) may be administered during weekdays and/or evenings and/or weekends.

An interview may be administered. Interview(s) may be conducted via telephone, video-conference or other similar means.

Reference checks may be sought.

Candidates must meet the essential qualifications to be appointed to a position. You MUST CLEARLY DEMONSTRATE IN WRITING how you meet the requirements under Language, Education and Experience. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. PROVIDE CONCRETE AND DETAILED EXAMPLES AND DESCRIBE THE WORK/DUTIES YOU HAVE PERFORMED. Failure to do so may result in your application not being considered further during the screening process.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. The ASSET qualification(s) may be used for screening of applications. If you meet these asset qualifications(s), PLEASE CLEARLY DEMONSTRATE IN WRITING, HOW YOU MEET THEM. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Use the Screening Questionnaire wisely, by demonstrating how you meet the Education and Experience Criteria listed under “Essential Qualifications” and “Asset Qualifications” (other qualifications).
In your response to the screening questions, please provide concrete examples and the following MANDATORY information:
- Indicate the name of the employer where the experience was acquired.
- Indicate the period of time in which you have held the position (Month/Year to Month/Year).
- Indicate the title of the position held.
- Provide concrete examples of the tasks you have completed which show how the experience was acquired.

You must submit a completed application, consisting of screening questions and your résumé. Please note that point form, “copy and paste" from your resume and comments such as“refer to my attached resume” will NOT be accepted. Candidates may be required to meet the asset qualifications depending on the requirements of the specific position being staffed.

A pass mark will be established for each essential qualification. Candidates must meet each essential qualification to be appointed to the position. A candidate may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational requirements, or operational needs. However, meeting these criteria is desirable and may be used as a deciding factor in choosing the person to be appointed.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location.Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Persons are entitled to participate in the appointment process in the official language of their choice.

Acknowledgment of receipt of applications will not be sent; we thank all those who apply.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

We thank all those who apply.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.