Courseware Developer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

***************
LOCATIONS
***************
Presently, the designated workplaces of the positions to be staffed are Edmonton, Vancouver, Winnipeg, Fredericton, Dartmouth, Toronto, Gatineau, Montréal and Québec. Since the outset of the pandemic, ESDC has reinforced its position as a high performing organization by delivering critical programs and services to Canadians, even as we experienced major shifts in how we work. After a year of preparing, ESDC will begin implementing new flexible workplace and the Human Resources Services Branch is supporting flexible work arrangements with:

• Flexible work schedule while respecting clients demands and time zones.
• Virtual work (including telework) across Canada.

We therefore encourage candidates wanting to work in the designated workplaces and other locations across Canada to apply.

***************************
APPLICATION PROCESS
***************************
After selecting 'Apply now', you will be asked to answer 'yes' or 'no' prescreening questions with description, 'yes' or 'no' prescreening questions without description. Please provide an answer to each question within the application process. The prescreening questions with description pertains to the essential education and experiences. The 'yes' or 'no' prescreening questions with no description pertains to the asset qualifications (no work example is required) and to other information that will be useful for the assessment committee. In order to succeed at the prescreening step, you must demonstrate how you meet the essential education and experiences by providing CONCRETE AND DETAILED WORK EXAMPLES to the prescreening questions with description. Simply listing your duties/responsibilities is not a concrete example and will result in your application being screened out.

Duties

Do you have a passion for learning, a desire to change things, and an appreciation for all things digital?
Do you want to make a difference by working on projects that touch key Government priorities and at the same time have a lasting positive effect on your co-workers across Canada? If yes, read on to find out if our team would be a fit for you.

The art of storytelling goes back to before the invention of the written word. Stories would be shared and passed down generation to generation to share wisdom and preserve knowledge. On our team, we do the same thing. We bring stories to employees all over the department though our courses, videos, and talks to share knowledge and ideas on important topics such as Mental Health, Indigenous Awareness, Project Management, Transformation, Unconscious Bias and so much more.

If you are a creative self-starter with a passion for innovation and learning, apply to our team.

Work environment

Employment and Social Development Canada (ESDC) is recognized as one of Canada’s top 100 employers (2022) for the third year in a row, Canada’s top family-friendly employers (2022) and National Capital Region’s top employers (2022). ESDC manages a robust recognition program, offers options for balancing employee work and personal lives, and supports ongoing development with tuition subsidies for courses taken at outside institutions as well as in-house training coordinators working to design and deliver formal and informal learning opportunities.

ESDC was also recognized as one of Canada’s best diversity employers (2021) for its national Visible Minorities Network and its efforts in recruiting Indigenous job seekers.

Intent of the process

A pool of partially qualified candidates may be established and could also be used to staff similar positions with various tenures and/or various linguistic profiles within Employment and Social Development Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or employer-approved alternatives*

*Notes:
The employer-approved alternatives to a secondary school diploma are:
-A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
-An acceptable combination of education, training and/or experience.

Degree equivalency

Experience:

Experience in collaborating with subject-matter experts to design instructional material for adult learners in workplace environments.

Experience in supporting the creation or maintenance of training material for adult learners in the workplace (e.g., classroom, on-line learning, distance learning, virtual classrooms, etc.).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB
French essential
English Essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Knowledge:
Knowledge of adult learning principles and concepts.

Competencies:
Relationship Building
Innovative
Judgement
Teamwork
Detailed Oriented

Abilities:
Ability to use reasoning skills to solve problems
Ability to communicate effectively in writing*
Ability to communicate effectively orally

*The ability to communicate effectively in writing will be assessed through the application form.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Experience:

Experience in the design and development of learning products in a technical environment.
Experience working with a learning management system.

Organisational Needs

Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

OPERATIONAL REQUIREMENTS:

Willingness to work overtime and travel on occasion.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

***************************
ASSESSMENTS
***************************
Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

A variety of assessment tools may be used in the assessment of candidates, such as: written test, Public Service Commission's assessment tools, self-assessment, situational exercise, oral interview and/or reference checks. Note that assessment tools will be administered electronically and virtually.

Please note that asset qualifications and/or a top-down approach may be used at any stage of the assessment process to identify which applications will be given further consideration.

What is a top-down selection? It is where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

At the time of assessment, proof of education will be required. If you were educated outside of Canada, you must have your credentials and/or diploma assessed against Canadian education standards. The public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognize credential assessment service. For more information please select 'Degree Equivalency' in the 'Education' section. A security check may also be administered during assessment.

***************************
COMMUNICATION
***************************
Acknowledgment of receipt of applications will not be sent.

Candidates will be contacted and invited to assessments via email. It is imperative that you provide a valid email address that accepts email from unknown users (some messaging systems block these types of correspondence). Candidates are responsible for checking their emails, as well as their junk emails, regularly. In addition, you need to inform us of any changes to your contact information. If you fail to follow these recommendations, you may be eliminated from the selection process.

***************************
BILINGUAL POSITIONS
***************************
To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the PSC, you can obtain a copy of the SLE results, by requesting it at the following website: http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/result-eng.htm

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.