Patient Safety Coordinator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

WHY SHOULD YOU APPLY?
We believe that the work we do is defined by more than just a position title. We encourage our employees to be creative, motivated, inspired and innovative, regardless of their level. We promote opportunities for growth because we support and are committed to employee development.

We believe life is about more than just your job. We support our employees by encouraging work-life balance and employee wellness. We offer our employees a competitive salary, generous vacation, paid leave for family and health, comprehensive benefits, and an attractive pension plan.

At Indigenous Services Canada (ISC), we take tremendous pride in what we do.
• ISC works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis. Our vision is to support and empower Indigenous peoples to independently deliver services and address the socio-economic conditions in their communities.
• Take part in meaningful work that contributes to the reconciliation with Indigenous peoples.
• Contribute to ISC's interesting and unique mandate by playing a role in supporting services and programs in communities such as education, economic development, housing, community infrastructure and social support.

When answering the screening questions, remember that the assessment board cannot make assumptions about your experience. It is insufficient to say that you have the required qualifications or to list your current or past duties. Rather, using this tool, candidates must demonstrate how they meet the education and experience criteria listed in the job opportunity advertisement by providing clear and concrete examples.

Clear and concrete examples are defined as illustrations in which you fully explain the actions, considerations and steps you completed in order to gain the experience you are describing. This detailed contextual information will be used by the board members reviewing your submission to assess whether you have sufficient experience in a relevant field to complete the tasks which will be assigned to you should you be considered for this position. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview.

We recommend you to use the ''STAR'' method to explain how you meet the essential criteria. STAR stands for the following:
- Situation: Think of a situation in which you are/were involved.
- Task: Describe the task involvedin the situation.
- Action: Specify what actions you took to achieve your results.
- Results: What results followed due to your actions? List them and describe each one briefly.

Resumes will be used as a secondary source of information and strictly to validate the concrete examples you will have described in this tool.

Finally, if the examples you provide speak of experience that was acquired in a team setting, please be specific as to your exact role within this team as it is your experience the board will be looking to assess and not that of your team.

In order to be considered for appointment to a position, candidates must meet ALL essential merit criteria. Meeting asset criteria is desirable and may be a deciding factor in determining the person to be appointed to an available position; HOWEVER, a candidate may be appointed to a position even if some or all of the asset qualifications are not met.

Work environment

Indigenous Services Canada (ISC) has an interesting and unique mandate by playing a role in supporting services and programs in communities such as health, education, economic development, housing, community infrastructure and social support. In the context of reconciliation, ISC supports Aboriginal peoples (First Nations, Inuit and Métis) in their efforts to improve social well-being and economic prosperity to the benefit of all Canadians.

Due to the COVID-19 Pandemic, employees of Indigenous Services Canada are currently working remotely. The department is actively working on a flexible, phased approach for the safe return of employees to their usual workspaces. Therefore, this opportunity may initially be a remote working opportunity.

Intent of the process

This process will initially be used to staff two indeterminate positions. The result of this selection process will also be to establish a pool of qualified candidates that may be used for future acting, specified period, deployment, assignment, secondment or indeterminate appointments within Indigenous Services Canada.

Positions to be filled: 2

Information you must provide

Your résumé.

A response to a text question addressing the following:

• In 500 words or less please tell us why you want to work with First Nations communities.
  
  The text question will be used to assess: Communication (Written).

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a degree from a recognized* post-secondary institution with an acceptable specialization in nursing, nursing service administration, nursing education or some other specialty relevant to the position.

*Recognized post-secondary institution: Public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca or Alliance of Credential Evaluation Services of Canada (ACESC) at www.canalliance.org.

Degree equivalency

Eligibility for registration as a registered nurse in a province or territory of Canada.

Experience in data entry using spreadsheet, word processing, and database software.

Recent* and Significant** experience providing Community Health or Primary Care nursing services.

Recent* is defined as within the last five years
Significant** is defined as at least two years experience with the candidate performing complex activities related to this task in a wide variety of situations in one or more of the following areas:
1. Community Health (Public Health and Home and Community Care)
2. Primary Care
3. Urgent or Emergency Care
4. Acute or Intensive Care

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of health care issues and programs available in First Nations communities.

Knowledge of the Canadian Patient Safety Competencies Framework.

Communication (oral)
Communication (written)
Dependability
Showing initiative and being action-oriented
Uphold integrity and respect (includes Respect of Diversity)
Thinking things through
Working effectively with others

Ability to analyze subjective and objective data.

The following may be applied / assessed at a later date (may be needed for the job)

Experience working in a Patient Safety Officer role, Quality Assurance role, or Patient Advocate role.

Experience in working with First Nations and/or in First Nations communities

Experience in community development and/or capacity building

Experience in leading and implementing change management within a health services organization

Experience in educating and mentoring staff on patient safety and risk management concepts

ORGANIZATIONAL NEEDS
Not essential, but preference may be given to candidates who possess the organizational needs.

Indigenous Service Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS
Willingness to complete certification and ongoing certification relevant to the position, including Canadian Patient Safety Officer Course, Becoming a Patient Safety Trainer.
Willingness to work overtime with no or little advanced notice.
Willingness and ability to travel in small aircraft, off road vehicles and by boat in varied weather conditions to communities in remote and isolated areas.

Conditions of employment

Reliability Status Security Clearance
Valid driver's licence or personal mobility to a degree normally associated with the possession of a driver's license

Medical Clearance:
i) PRE-PLACEMENT: Category 1 health evaluation + COVID-19 self-screening questionnaire

ii) PERIODIC: Category 3 health evaluation according to the schedule outlined in the Occupational Health Evaluation Standard for “First Nations and Inuit Health Branch Nurses Assigned to Isolated Posts in Northern First Nations Communities”

iii) For persons proposed for relocation to an isolated post/remote location and who have dependents: a valid Category 1 medical clearance for their dependent(s) in accordance with section 4.2 of the Isolated Post and Government Housing Directive and Appendix A of the Occupational Health Evaluation Standard Schedule

iv) For persons proposed for relocation to an isolated post/remote location and who have dependents: consent to their dependent(s) to undertake a Category 1 periodic health evaluation in accordance with Appendix A of the Occupational Health Evaluation Standard Schedule

Willingness and ability to travel in small aircraft, off road vehicles and by boat in varied weather conditions to communities in remote and isolated areas
Willingness and ability to work in a rigorous, diverse and often demanding work environment
Willingness and ability to perform on call duties, work after hours, and on weekends as required
Willingness and ability to complete mandatory education/training relevant to the position

Current valid registration as a Registered Nurse and a member in good standing in the province where the position is located.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

Candidates are entitled to participate in the selection process in the official language of their choice.

Successful candidates will have to obtain the required security clearance level prior to being appointed to the position. Personal Information will be required when completing security clearance level documentation.

Successful candidate(s) must meet and maintain the conditions of employment throughout their employment.

Successful candidates are required to meet the language requirements of the position. Second Language Evaluation (SLE) testing will be administered to successful candidates prior to being appointed to a position unless the candidate can provide current valid SLE results.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

Candidates will be required to provide proof of education as part of this selection process. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Time sensitive correspondence may be transmitted via e-mail and it will be the candidate's responsibility to ensure they check their e-mail regularly. Failure to respond to communications may result in elimination from this process.

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line:
-Applicants can create a profile and a résumé that can be used when applying for other processes without having to recreate a new application each time.
-Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.
-Applicants can verify the status of their applications, at any time.
-Applicants can be notified electronically of tests or interviews and results.
-For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.