Administrative Officer / Program Support (AS-01) and Administrative Officer (AS-02)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Workplace:

The official workplace for the positions to be filled is located in Montreal, QC. Depending on the needs and requirements of the service, the possibility of a telework arrangement could be considered. The request will be assessed in accordance with the provisions of the Directive on Telework. It could also be required to report to the work site on a pre-determined frequency.

Screening questions:

Candidates shall submit their application online via the GC Jobs website, as they will be asked to complete screening questions in which they must clearly demonstrate how they meet the education and experience criteria listed in the essential qualifications and other qualifications (asset).

The answer should clearly identify the role and explain relevant responsibilities and/or actions that the candidates took. Additionally, the candidates need to provide sufficient information regarding dates & duration, scope of work as well as project or job complexity (as appropriate). If applicable, they need to answer the screening questions pertaining to the other qualifications (asset). The candidates are not required to possess the other qualifications, but they may be a deciding factor in choosing the person to be appointed.

Work environment

At Indigenous Services Canada (ISC), our commitment to our employees is reflected in a rewarding work environment with excellent benefits, opportunities for advancement where emphasis is put on focus on learning and development.

ISC is very proud of its accomplishments:
• The Department is working with partners to improve access to high-quality services for First Nations, Inuit and Métis. The vision is to support and empower Indigenous people to independently deliver services and manage socio-economic conditions in their communities.
• ISC is involved in the important work that contributes to reconciliation with Indigenous people.
• ISC plays a role in supporting services and programs in communities such as education, economic development, housing, community infrastructure and social support.

We look forward to meeting you!

Intent of the process

This process is intended to fill various AS-01 and AS-02 positions within the First Nations and Inuit Health Branch, Quebec Region.

This process can also be used to establish a pool of qualified candidates that can be used to fill positions of various durations within the First Nations and Inuit Health Branch, Aboriginal Services Canada, Quebec Region. Should the successful candidate be a federal government employee, this pool can also be used for acting appointments.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
High School Diploma or acceptable combination of education, training and / or experience.

Degree equivalency

EXPERIENCE:
AS-01 and AS-02
Relevant experience in client service tasks, either in person, over the phone or by email.
Relevant experience in general administrative support tasks*.
Experience in providing administrative services to management. **

* General office tasks, such as word processing, photocopying, filing and data entry.
** Though not an exhaustive list, this experience may include the following activities: managing an electronic calendar in support of a superior; processing business travel requests; monitoring a budget; processing correspondence; coordinating administrative activities; writing and reviewing reports; organizing meeting or conference logistics; etc.

EXPERIENCE
AS-02
Experience in managing and coordinating administrative activities.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION:
Administrative Assistant / Secretarial Studies Diploma of Vocational Studies (DEP) or any other relevant certified professional education program.
Diploma of Collegial Studies in Office Technology, in Accounting or Management Techniques

Degree equivalency

EXPERIENCE :
Relevant experience related to human resources management procedures and practices, such as staffing and others.
Experience performing tasks related to financial information or documents (e.g. budget tracking, forecasting, acquisition card reconciliation).
Relevant experience in services for Aboriginal people.
Experience in a supervisory role.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE:
Knowledge of the Windows workspace (Excel, Word, Power Point) and Outlook.

ABILITIES AND COMPETENCIES:
Ability to provide quality client service.
Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Aboriginal cultural competency.
Demonstrating integrity and respect.
Thinking things through.
Working effectively with others.
Showing initiative and being action-oriented.

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE :
Knowledge of notions of financial responsibilities (Travel Directive from the National Joint Council and sections 32, 33 and 34 of Financial Administrative Act).

ORGANIZATIONAL NEEDS :
Indigenous Service Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment goals for Aboriginal peoples, preference may be given to candidates who, at the time of application indicate that they are an Aboriginal person (self-declaration).

Conditions of employment

Reliability or Secret Clearance.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The candidates should identify clearly for which position(s) or stream(s) they are submitting an application for.

Candidates must meet the Essential Qualifications to be appointed to the position. Candidates may be expected to meet, in whole or in part, the criteria related to the Assets, Operational Requirement and Organizational Needs, depending on the position being staffed.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of candidates qualifications.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.