Administrative Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

At the PSC, we foster a healthy, modern, diverse and inclusive workplace. Our efforts to create and maintain an outstanding workplace have been recognized. According to Forbes magazine, we are one of Canada’s Best Employers in 2021. Apply for a job today to join a great team.

The PSC is a small organization with a large mandate: safeguarding a merit-based, non-partisan public service that serves all Canadians.

We are committed to the well-being of our employees and value diversity and the use of both official languages. You will enjoy a healthy work-life balance, with the availability of flexible work arrangements.

Intent of the process

This process is anticipatory. A pool of qualified candidates will be established through this process to staff positions at the Public Service Commission (PSC) in Gatineau. It may also be used to staff identical or similar positions with various tenures and linguistic requirements in the future within the PSC and other federal organizations in the National Capital, subject to the PSC’s approval.

The Public Service Commission (PSC) will begin its Transition Plan to Hybrid Work this fall. Employees will be required to report to a PSC office at least once a week, with the opportunity to telework the rest of the week, subject to operational requirements. This model offers interesting opportunities to combine the best of our traditions with new approaches to foster a diverse and healthy public service.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCES
Experience in providing client service in person, by telephone and/or e-mail.

Experience in coordinating, organizing and managing administrative activities including the electronic agenda, meeting and/or meeting materials in an office setting.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative - BBB/BBB
Bilingual imperative - CBC/CBC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES
Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to organize work to meet priorities and deadlines.

PERSONAL SUITABILITIES
Initiative
Judgement
Reliability
Effective interpersonal relationships
Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

Experience in researching, extracting or analyzing data from various sources.

Experience in coordinating and tracking the flow of information and in maintaining a bring-forward (BF) or filing system.

Experience in using a correspondence management software system such as CCM Enterprise.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed as essential and asset qualifications on the statement of merit criteria. In order to do so, the candidate must provide the information as part of their answer to the pertinent screening question, using concrete examples, in the textbox provided. The assessment board cannot and will not make any assumptions about your experience. Note that it is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Resumes may be used as a secondary source to validate the experience described in the experience questionnaire. If you do not clearly demonstrate in the questionnaire how you meet the essential education and experience requirements, your application may be rejected. If you do not clearly demonstrate how you meet the asset requirements, you may be eliminated from consideration if assets are used as selection criteria.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

All the information collected during the selection process, from the time of application until the end of the process, will be used to assess the candidates.

Volume management techniques may be applied at any time during the process.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

A written test, an interview and reference checks will be used to evaluate candidates.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at https://www.cicic.ca/.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.