Content Writer (Program Officer)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

A career serving Canadians/Wave of hiring for entry-level positions.

Are you passionate about writing? Do you have experience in writing for the public or in translating or reviewing texts in both official languages? Would you like to participate in the development of tools and services that are shaping the website of Job Bank, one of the busiest sites of the Government of Canada? Give yourself the gift of a challenging career and begin the post-COVID journey by joining Employment and Social Development Canada. From home, at the office or in hybrid mode, occupy a steady job that will make the difference in your life and the lives of a multitude of employers and job seekers.

Job Bank is in recruitment mode! www.JobBank.gc.ca

Our dynamic team is looking to hire a creative and motivated writer who enjoys the challenge and thrill of working within tight deadlines. As Canada’s national employment service, we create and design tools and services to help Canadians to navigate in the labour market, whether it is to find work or to hire across the country.

We offer a wide variety of unique career opportunities and prioritize advancement, professional development and ongoing training. Employees have the opportunity to join employee-lead networks, participate in on-the-job training and access other career development tools and programs to continuously progress on a professional and personal level.

You are already a federal government employee at group and level AS-02/PM-02 or equivalent? Your application may be considered for a deployment.

How to request assessment accommodation: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page/how-to-request-assessment-accommodation.html 💻

Duties

The positions are within a team who have primarily the responsibilities to:
• Create and edit written content in both official languages for publication Job Bank’s website.
• Prepare various types of input, written material and products for team members and for stakeholders across the country.
• Research and analyze issues related to government priorities and policies, and the labour market.

The work environment is attractive to people who can demonstrate:
• attention to details
• judgement
• initiative
• teamwork

Work environment

Are you are looking for work-life balance? We are a stimulating organization that provides healthy, inclusive, flexible work hours and the benefit of telework for a large majority of positions. In a few months, our employees benefit from statutory holidays, vacation pay, benefits and pension funds!

Intent of the process

The intent of this process is to staff two positions. A pool of fully qualified candidates will be established and could be used to staff identical or similar position with various tenures within ESDC in the National Capital Region.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or employer-approved alternative.

The accepted alternative is a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma.

Degree equivalency

EXPERIENCE

EXP1 – Experience in writing for the web or the public.

EXP2 – Experience in conducting terminological or linguistic research in both official languages using online resources and tools such as Termium.

EXP3 – Experience in reviewing and editing texts or technical documents, in both official languages, such as performing quality assurance.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

ABILITIES

A1 – Ability to communicate effectively orally.

A2 – Ability to communicate effectively in writing.

A3 – Ability to manage multiple priorities in order to meet deadlines.

A4 – Ability to work effectively independently and on a team.

PERSONAL SUITABILITY

PS1 – Attention to detail

PS2 – Initiative

PS3 – Judgment

PS4 – Reliability

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION

Graduation with a degree from a recognized post-secondary institution or an acceptable combination of experience and training in French or English studies, communication, linguistics, revision, translation, technical writing, or a related field that is relevant to the position.

Degree equivalency

EXPERIENCE

AEXP1 – Experience with computer software used for writing texts and presentations, such as the MS Office suite or equivalent.

AEXP2 – Experience in providing advice on Web content design to enhance user experience (UX) and ensure search engine optimization (SEO) of a website.

AEXP3 – Experience in designing workflows, creating mock-ups or wireframes and drafting business requirements to improve a website.

AEXP4 – Experience in testing functionalities in a development environment prior to a website release, applying fixes and reporting on the progress of deliverables.

AEXP5 – Experience working on a major or complex web project.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS

Willing and able to work overtime on occasion, sometimes on short notice.

Willingness and ability to adjust work hours on occasion.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates will be contacted and invited to assessments via email. It is imperative that you provide a valid email address that accepts email from unknown users (some messaging systems block these types of correspondence). Candidates are responsible for checking their emails, as well as their junk emails, regularly. In addition, you need to inform us of any changes to your contact information. If you fail to follow these recommendations, you may be eliminated from the selection process.

HOW TO APPLY

Please pay particular attention to the following details bellow; they contain important information for the submission of your application.

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Application
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We will accept applications on-line only. To submit an application on-line, please click on the button "Apply online" below.

Persons with disabilities preventing them from applying on-line are asked to contact a toll free number 1-800-645-5605 📞.

It is your responsibility to provide appropriate examples that illustrate how you meet each essential qualification. Failing to do so could result in your application being rejected.

Resumes may be used as a secondary source to validate the education and the experiences described in candidates’ answers to the pre-screening questions. Failure to provide this information in the requested format will result in your application being rejected.

PRE-SCREENING QUESTIONS: The pre-screening questions MUST be completed when applying for this selection process. It is your responsibility as a candidate to answer these questions explaining and substantiates in detail: HOW, WHERE and WHEN (MM-YYYY to MM-YYYY) you meet each of the essential qualifications. It is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities. Resumes may be used as a secondary source to validate the education and the experiences described in candidates’ answers to the pre-screening questions.

Advice: Please make sure to detail your experiences in your responses. Do not assume that the screening committee has prior knowledge of your history.

Please do not use statements such as: “See my résumé”, “I have 5 years’ experience in the field”, “I acquired this experience working at XYZ Store”, “I meet this qualification” or similar statements; as these will not be accepted. Candidates will not be solicited for incomplete or missing information. Lack of concrete examples and details may result in your application being rejected.

Written communication is being evaluated throughout the process (the answers you will provide to the screening questions, exchanges and emails).

One or more electric exam will be administered.

An interview will be conducted.

Reference checks may be conducted.


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Assessments
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WHAT CAN YOU EXPECT?

The selection process is simple, quick and virtual. Successful candidates will be informed of the result of the process by email. An online test will be administered.

The Canadian population trust us with their personal information, so we ensure that our employees meet the routine security levels based on the profile of the position. References will be made in the context of security processes and could result in candidacies being rejected.

It is the responsibility of the candidates to ensure that accurate contact information is provided and updated as required. All communications will be held via Email: stay tuned! Check daily your e-mail, including junk mail folder.

During the selection process, your overall conduct and your communications, including e-mails, could be used to assess the qualifications and skills.

To be appointed to a position, you must meet all of the essential qualifications. Candidates may be required to meet the asset qualifications or organizational needs, depending on the requirements of the position being staffed.

Please note that asset qualifications, top-down and/or random selection may be used at any stage of the assessment process to identify which applications will be given further consideration.

What is a top-down selection? It is where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

We ask for your collaboration to ensure an efficient process. We will not consider requests for rescheduling beyond the reasons we will outline to candidates. Candidates who do not respond to inquiries from the assessment committee by the required deadlines or fail to attend/complete the assessment without good reason may be eliminated from further consideration.

At the time of assessment, proof of Canadian Citizenship or of Permanent Residency and proof of education will be required.

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Bilingual Positions
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The positions to be staffed are Bilingual Imperative, hence you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

Information on language requirements: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates.html 💻

If you have undertaken Second Language Evaluation by the PSC, you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/public-service-commission/corporate/about-us/contact-us.html 💻

For more information on SLE, visit the following web-site: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html 💻

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills: https://www.canada.ca/en/public-service-commission/services/staffing-assessment-tools-resources/human-resources-specialists-hiring-managers/unsupervised-internet-testing/unsupervised-internet-test-second-language-writing-skills.html 💻

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.