IT Team Leader, IT Software Solutions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

This selection process is composed of three (3) different IT-03 IT Team Leader, IT Software Solutions position streams. You can apply to all, one or two streams based on your experience.

Stream A: BI / ADVANCED ANALYTIC DEVELOPMENT
Stream B: BIG DATA ETL DEVELOPMENT
Stream C: PLATFORM SUPPORT

You must clearly indicate in your application for which position(s) you wish to apply and demonstrate how you meet the Education and Experience factors for each position you intend to apply. These are listed in the Essential Qualifications section below.

Applicants MUST submit their application online. No other mediums will be accepted. Failing to do so will result in your application being rejected. Candidates in situations preventing them from applying online and needing special accommodations must advise the selection board prior to the closing date at .

You must include your résumé with your application; however, DO NOT refer us to your résumé as it may only be used as a secondary source of information.

You must clearly demonstrate in your application how you respond to the factors of Education and Experience that are included in the Essential Qualifications listed below. It is your responsibility to provide concrete examples (including dates) illustrating how you respond to each qualification. Failing to do so, your application may be rejected as applicants will NOT be solicited for incomplete or missing information.

You must clearly demonstrate in your application how you meet the Education requirements listed in the Essential Qualifications section below. Please indicate:

• Institution name, city, province / state, country
• Program name and duration
• Period of time spent at the institution (Month/Year to Month/Year)
• Successful completion of program (degree, diploma, certificate received).

You must clearly demonstrate in your application how you meet the Experience factors listed in the Essential Qualifications section below. Provide concrete examples of the tasks you completed which show how the experience was acquired. For each experience factor, please indicate:

• Name of the employer where the experience was acquired.
• Period of time in which you have gained the experience (Month/Year to Month/Year).
• Title of the position held.

This is a crucial step of the process. We can’t make any assumptions about your experience. Simply saying you have the required qualifications or listing your current duties is not enough; your answers must be specific, detailed and self-contained as your résumé will not be reviewed. The depth and breadth of the experience of an applicant may be considered as part of screening or selection of a candidate, which is why it is recommended you quantify your experience.

For Government of Canada employees: Please clearly identify your substantive group and level, and your employment status.

The application may be used to evaluate the ability to communicate effectively in writing.

Duties

KEY ACTIVITIES – COMMON TO ALL STREAMS

Supervises work teams and leads project teams in the planning, design, development, testing, implementation, integration, maintenance, and support of software solutions and services for clients.

Conducts or coordinates business analysis, feasibility studies and impact analysis of software solution requirements and produces supporting technical reports and documents. Recommends alternatives and solutions to address opportunities for service enhancements that optimize business value.

Provides specialized technical advice and guidance to management, colleagues and clients on the design, development, integration, testing, implementation and maintenance of IT applications, software and tools. Conducts cost-benefit analyses, prepares reports and develops documentation for software solutions. Recommends and implements improvements to work processes, standards, procedures and services.

Represents the team in meetings with managers, clients, technical staff, and suppliers in order to obtain agreement on requirements for services or the resolution of technical issues.

Leads projects and provides advisory services and functional leadership to project teams composed of technical staff and contractors, on complex technological issues affecting the development, testing, implementation, integration or maintenance of software solutions and services; and manages funds allocated to projects.

Supervises and provides leadership to analysts and technicians, and ensures their ongoing professional development.

Work environment

WHO WE ARE

IITB is a national organization within Employment and Social Development Canada (ESDC), with a wide variety of IT work that can be performed regardless of geographic location. However, certain positions may require a physical presence at a specific location.

IITB's hub locations outside of the Gatineau/Ottawa National Capital Region are located in: St.John's, Dartmouth, Charlottetown, Bathurst, Fredericton, Miramichi, Moncton, Boucherville, Jonquière, Laval, Montréal, Shawinigan, Belleville, Chatham, Cornwall, London, Toronto, Mississauga, Windsor, Vaughan, Winnipeg, Regina, Edmonton, Calgary and Vancouver. However, in these changing times, there is a requirement to be able to work from home. This may remain a component of the evolving workplace.

As part of IITB, you will help shape the department’s IT projects, via technology selection and delivery, ensuring best practices are followed from the onset. IITB works on multiple projects to help deliver social benefits to Canadian citizens. We provide innovative solutions which support ESDC digital services to Canadian citizens and employers. We are a diverse, national organization powered by innovative thinking and approaches, delivering efficient, reliable and secure services and solutions.

• ESDC is on a mission to meet business and citizen digital service expectations by leveraging and embracing the latest leading edge technologies such as Artificial Intelligence, Open Source, Cloud, and by using development methodologies such as DevOps while also expanding further into the mobile space.
• ESDC offers career advancement opportunities. Our 27,000 employees work in various fields and locations across the country.

Do you want to make a difference and serve Canadians in a meaningful way?

• ESDC helps millions of Canadians every year through Employment Insurance, Canada Pension Plan, Old Age Security, and other social benefits.
• The department is in the midst of a digital transformation, aimed at delivering more client-centered services using the latest technologies.

Do you value work-life balance?

• We offer flexible hours, telework opportunities and work locations in Gatineau, Quebec and in dozens of other vibrant cities across Canada, allowing you to work close to home or even from home.

If you answered YES to any or all of the above questions this opportunity may be for YOU!

Intent of the process

A pool of qualified candidates will be established and could also be used to staff similar positions with various tenures, titles and security requirements within Employment and Social Development Canada.

We encourage you to apply as soon as possible since individual appointments resulting from this process may take place during the posting period and while assessments are still ongoing. Please note that the first extract of candidate applications is scheduled in the Fall 2022. Applications received prior to this deadline will be considered for this first extract; applications received after this date will be considered in the next extract.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

COMMON TO ALL STREAMS

EDUCATION

ED1:
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

2. Indeterminate incumbents of positions in the IT group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE
COMMON TO ALL STREAMS

EX1: Experience* providing advice and recommendations to clients and management (manager level and above) on complex** IT issues, solutions or requirements.

EX2: Experience in coaching or mentoring employees in an IT operations or IT development context.

EX3: Experience leading at least one of the following: IM/IT projects or teams, or IT services.

*Experience will be evaluated in terms of length, complexity and diversity of work experience that was a core part of the candidate’s employment.

**Complex is defined as situations where there are little details, information is vague or incomplete coming from one of many sources and where various levels of consultation and validation are required.

STREAM B: BIG DATA ETL DEVELOPER

EXB1: Experience in developing data pipelines using at least one of the following technologies:
• Oracle GoldenGate for Big Data
• Azure Databricks and/or Azure Data Factory
• Apache Spark, Apache Sqoop and/or Apache Hive
• Other similar data pipelines technology

STREAM C: PLATFORM SUPPORT

EXC1: Experience administering supporting or maintaining at least one of the following technology platforms:
• Microsoft Azure Cloud platforms such as but not limited to Azure Data Lake Storage, Azure Data Factory and/or Azure Databricks
• Statistical analysis software such as but not limited SAS, IBM SPSS, IBM Cognos Analytics
• Geomatics/GIS COTS platforms
• Hadoop ecosystems (HDFS, Ranger, Yarn, Atlas, Hive, HBase etc.,)
• Open-source programming languages for data science such as but not limited to R, Python, Julia
• Self-service data visualization software such as but not limited to Tableau, Microsoft PowerBI, SAS Visual Analytics
• Enterprise data governance software such as but not limited to InfoSphere – Information Governance Catalog, Colibra

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCIES

Analytical Thinking
Client Focus
Communication
Planning and Organizing

The following may be applied / assessed at a later date (may be needed for the job)

ASSET - EDUCATION

AEd1. Graduation from a university program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

AEd2. Professional certification in areas such as Information Technology Infrastructure Library (ITIL), Microsoft, etc.

Degree equivalency

ASSET - EXPERIENCE

AE1. Experience in Agile methodology.

AE2. Experience in Data warehousing design OR Data modelling, e.g. ER Win.

AE3. Experience developing technical architectures, frameworks and strategies, to meet the business and application requirements.

AE4. Experience developing and implementing cloud based solutions, e.g. Power Apps, AWS, Azure, Office 365, etc.

AE5. Experience in identifying and implementing IM or data management standards and procedures.

AE6. Experience with source code management tools like: Bitbucket, Git and Azure Development Operations, as well as best practices for versioning and configuration management.

AE7. Experience with scripting languages like Microsoft PowerShell, Terraform, Bash, Python or R.

AE8. Experience in maintaining a production infrastructure, design & deployment of pipelines, and with infrastructure monitoring tools.

AE9. Experience performing Linux system administration.

AE10. Experience working with container related technologies such as Docker, Kubernetes and/or Openshift.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

OPERATIONAL REQUIREMENTS

Willingness to work overtime, often on short notice.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates will be contacted and invited to assessments via email. It is imperative that you provide a valid email address that accepts email from unknown users (some messaging systems block these types of correspondence). Candidates are responsible for checking their emails, as well as their junk emails, regularly. In addition, you need to inform us of any changes to your contact information. If you fail to follow these recommendations, you may be eliminated from the selection process.

A written examination will be administered.

An interview may be administered.

Reference checks may be sought.

A Public Service Commission standard exam may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet one or more of the Asset Qualifications and/or the organizational needs, depending on the requirements of the specific position being staffed.

Due to evolving needs in IM/IT, additional Asset Qualifications may be added at a later date. Should this occur, all successful candidates in the pool will be informed and will have the opportunity to inform us if they meet the added asset qualification(s).

Depending on the number of applicants and the human resources needs and/or plans, volume management strategies may be used for the purpose of managing applications to determine the candidates who will continue in the next steps of the staffing process. Such volume management strategies might include: screening of applications based on the Asset Qualifications, random selection, top-down approach and/or establishment of cut-off scores.

All information obtained throughout the selection process, from the time of application to the conclusion of the process, may be used for evaluation purposes.

Candidates must provide their proof of education credentials, in the form of a diploma or official transcripts (original documents only) at a later time in the process. Candidates educated outside of Canada must have their certificates and/or diplomas assessed against Canadian education standards. For more information, please click on “Degree Equivalency” in the Education section.

Candidates are entitled to participate in the appointment process in the official language of their choice, (French or English).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.