Various Positions at the IT-02 level at the Canadian Space Agency

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting your application to this selection process, you will be prompted to answer screening questions concerning the education and experiences requirements listed in the essential qualifications and asset qualifications section. It is your responsibility to provide clear and concrete examples in your responses to each question. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, how, when and where you acquired these experiences by giving examples. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

We thank all those who apply. Only those selected for further consideration will be contacted.

Duties

#1 - IT Infrastructure Operation - Satellite Operations:

- Install, configure, upgrade, and document software and hardware in use by the Satellite Operation group to keep their systems in good working order.
- Perform technical research to optimize the solutions in place or find solutions to new problems encountered.
- Provide assistance to clients following approved standards and procedures.
- Update monitoring tools to improve detection of new problems on the different systems.

#2 - IT Infrastructure Operations – IT Security

- Investigate cyber security events and take action to mitigate risks. This includes collaboration with multiple partners.
- Conduct monitoring of the entire IT infrastructure including the cloud portion.
- Participate in conducting vulnerability assessments or threat assessments related to technological solutions.
- Act as a consultant by providing cyber security recommendations to multiple technical teams, project teams and partners.
- Develop, write and update documentation and processes directly related to operational tasks.

#3 - IT Infrastructure Operations – Corporate systems

- Analyze, define and document the needs of customers and offer software that best meet the needs.
- Install, configure, integrate and maintain software on various technology platforms. Ensure that the software configuration conforms to the identified specifications.
- Write technical documents such as installation procedures, maintenance guides and threat and risk assessments.
- Diagnose and analyze complex issues to ensure second and third level technical support.

Work environment

The Canadian Space Agency, a stimulating environment, is committed to leading the development and application of space knowledge for the benefit of Canadians and humanity.

The Information Management Team at the Canadian Space Agency is a united, competent, multidisciplinary team at the heart of the organization.

We look forward to welcoming you to the team!

Intent of the process

The intent of this selection process is to staff three (3) positions on an indeterminate basis. A pool of qualified candidates will be established to staff similar positions with various tenures (indeterminate, specified period, acting, secondment or assignment).

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL QUALIFICATIONS - EDUCATION

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

ESSENTIAL QUALIFATIONS - EXPERIENCE

E1 - Significant* and recent** experience in systems administration (Windows 7 or more recent) and/or technical support of workstations (Windows 7 or more recent).
E2 - Significant* and recent** experience in systems administration (Windows Server 2012 or more recent) and/or technical support of servers (Windows 2012 or more recent) in a Microsoft Windows network environment.
E3 - Significant * and recent ** experience resolving computer problems within an Information Technology environment.

* Significant experience means the scope and complexity of experience associated with having performed a broad range of related activities for a period of a minimum of two (2) years.
** Recent experience is defined as experience that has been obtained within approximately the last five (5) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

QUALIFICATIONS THAT ARE CONSIDERED AN ASSET - EDUCATION

A bachelor's degree from a recognized educational institution with specialization in computer science, computer engineering or any other field related to the position.

Degree equivalency

ASSET QUALIFICATIONS - EXPERIENCE

AE1 - Significant * and recent ** experience in systems administration in a Linux environment.
AE2 - Significant * and recent ** experience in the administration of networking equipment.
AE3 - Significant * and recent ** experience in the application of the IT security concepts and principles.
AE4 - Significant * and recent ** experience in cloud systems administration.

* Significant experience means the scope and complexity of experience normally associated with having performed a broad range of related activities for a period of a minimum of two (2) years.
** Recent experience is defined as experience that has been obtained within approximately the last five (5) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative (BBB/BBB)
French or English Essential

Information on language requirements

ESSENTIAL QUALIFICATIONS - KNOWLEDGE

K1 - Knowledge of computers, their software and peripherals.
K2 - Knowledge of Windows 7 Operating System and more recent.
K3 - Knowledge of Windows Server 2012 and more recent.

ESSENTIAL QUALIFICATIONS - COMPETENCIES

C1 - Analytical Thinking
C2 - Client Focus
C3 - Written communication
C4 - Oral Communication
C5 - Creative Thinking
C6 - Work effectively with others
C7 - Demonstrate integrity and respect

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

In our efforts to achieve a representative workforce, and in accordance with the Employment Equity Act, consideration may be given to candidates self-identifying as belonging to one of the following designated groups: Women, Aboriginal people, members of visible minorities and persons with disabilities.

OPERATIONAL REQUIREMENTS

•Willingness and ability to work overtime, to work flexible hours (some positions), to be on call and to travel as required.
•Discretion.

Conditions of employment

Secret security clearance - CONDITIONS OF EMPLOYMENT
Security clearance: secret

Note: Those selected must meet this condition on appointment and maintain it throughout their tenure in the position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please identify clearly for which position(s) you are submitting an application.

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Assets qualifications (others qualifications) could be used at the preselection phase.
Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position.

Please note that your application and answers to the screening questions may be used to assess the written communication competency (C3).

All of the information collected during the selection process, including behaviour and communication, from the time of application until the end of the process, may be used to evaluate candidates.

Reference checks may be sought. An interview and a test may be administered.
You must provide a proof of education.

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Persons are entitled to participate in the appointment process in the official language(s) of their choice.

By applying to this process, you consent to your personal application-related information being shared with other government departments in the event that they would ask for it, in order to consider your application.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.