IT Innovative Inventory

Important messages

The application process is simple. You only need to confirm your opportunities interest and education level. You will be requested to submit your resume.

A self assessment questionnaire may be used at a later date to evaluate your behavioural and technical competencies.

If you have any questions or need accommodation, please feel free to contact us or follow this link : https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page/how-to-request-assessment-accommodation.html

📧 Not sure how to apply? Send us a question and we will be glad to help! If you are not able to apply online, please contact the team below for assistance.

Thank you / Merci / Wela'lin / Ekosani / Miigwech / Meegwetch / Mahseecho / Mutna / Wopida / Hei Hei / Marci Cho / ᖁᐊᓇᖅᑯᑎᑦ / Quanaqqutit / Nakurmik / Kukwstsétsemc / Woliwun / Nià:wen

Duties

Opportunity #1: The Application Support and Maintenance Division (ASMD) offers a great team environment where you will have the opportunity to work with a multitude of technologies across a diverse software suite, and interact with technical subject matter experts, solution architects, IT Security and desktop engineers which makes for a great environment to learn and grow professionally. ASMD provides modern, secure, relevant, and innovative IT application and maintenance support services to all clients in support of their efforts to achieve their respective mandates. The division is responsible for:

• The development, engineering, integration, maintenance and operations of solutions, applications and COTS products in support to the Canadian Intellectual Property Office (CIPO). CIPO is a Special Operating Agency (SOA) of ISED who are responsible for the administration and processing of the greater part of intellectual property (IP) in Canada. ;
• The maintenance and on-going upgrades of Spectrum and the Corporate Database Management Services and Cloud Support; and
• The maintenance, on-going development and support of corporate systems, such as GCDOCS, IFMS(SAP), CCM Enterprise, Clarity, and IPDFM, and on-going development of the Grants & Contribution system
• The Quality Assurance and Quality Control of IT systems

Opportunity #2: The Digital Workspace Services Division (DWSD) offers a wide variety of work environments within teams such as Desktop Engineering/ Readiness & Rollout, IT Service Management, Modernization, Innovation and Delivery, IT Support Service which includes IT Service Desk, On-Site support and Centre of Expertise. You will have the opportunity to work in a face-paced environment with a multitude of technologies which will enable you to learn and grow professionally. DWSD assist in a variety of activities with the primary duties being but not limited to:

• Incident, Problem, Change and Release Management;
• Gathering and analyzing information from a variety of sources;
• Preparing reports and/or formal presentations;
• Contributing to the development of plans and projects;
• Software packaging;
• Remote Access (GCSRA,ICX) Support;
• Provide software and hardware support for clients remotely or in person;
• Onboarding of new employees;
• Troubleshoot and resolve network connectivity issues;
• Support virtual conferencing equipment

Opportunity #3: The new Transformation Portfolio and Design Branch (TPDB) offers a unique experience working in an agile team to create products from the ground up using new and emerging technologies. TPDB provides innovative product delivery to all clients in support of their efforts to achieve their respective mandates. The Branch is responsible for:

• The research, design, development and implementation of innovative products in support all ISED business lines;
• The on-going development of enterprise capabilities such as Digital ID Verification and Consent Management as well as the transformation of Client Relationship Management (CRM) and Grants & contributions systems; and
• The on-going development in support of the Digital and Data Platform, such as Salesforce, Redhat and AWS Cloud.

Work environment

Innovation, Science and Economic Development Canada (ISED) is proud to be named one of Canada's Top 100 Employers 2022, National Capital Region’s Top Employer 2022, and Canada’s Best Diversity Employers 2022. These awards recognize Canadian employers with exceptional human resources programs, forward-thinking workplace policies, and exceptional workplace diversity and inclusiveness programs.

ISED’s goal is to transition to a hybrid work environment where we can enjoy flexibility, bring people together to create a healthy and inclusive workplace, and fulfill our operational requirements.

Intent of the process

The intent of this inventory process is to staff positions with various tenures, security profiles and language requirements within ISED.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment. Based on the hiring needs, additional essential qualifications, asset qualifications, organizational needs, operational requirements and/or conditions of employment may be identified and applied during the assessment and/or selection of candidates.

Positions to be filled: 35

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education :

- Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:

1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: persons with disabilities, women

Information on employment equity

Other information

At ISED, diversity is our strength. If you are a woman, an Indigenous person (First Nations, Metis, and/or Inuit), a person with a disability or a racialized person, please let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups ensure our workforce is inclusive and representative of the Canadian public we serve.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.