Indigenous Services Canada - Regional Program Development Team Lead

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

There are two streams being evaluated for this process. You must clearly identify which stream(s) you are applying for in your application. Note that you may apply for as many streams as you wish.

Stream 1: PM-05 Social programs and Child and Family Services
Stream 2: PM-05 Education

Work environment

Canada, through the creation of Indigenous Services Canada and Crown Indigenous Relations and Northern Affairs Canada, has demonstrated a commitment to ensure that we are working with Indigenous Peoples to measure progress and improve service delivery on an ongoing basis. This is founded on a principle of a renewed, nation-to-nation relationship with Indigenous Peoples, based on recognition of rights, respect, co-operation, and partnership.

Indigenous Services Canada is committed to the identification of the best models for delivering improved services to Indigenous Peoples and improve accountability to Indigenous Peoples for the quality of services delivered, including: work to leverage the ingenuity and understanding of Indigenous Peoples as well as experts from the private sector, provincial, territorial, and municipal governments and international experts on service delivery. It will be expected for you to assess how Indigenous Peoples experience the delivery of government services on a day-to-day basis and identify ways to improve delivery that are holistic, community-based, and put the needs of the person first.

Intent of the process

A pool of qualified candidates may be established through this process to staff identical or similar positions, with various tenures depending on organizational needs (Indeterminate, Acting and Specified Period), within Indigenous Services Canada in Edmonton.

Positions to be filled: 2

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Graduation with a degree from a recognized post-secondary institution with an acceptable
specialization in Native Studies, Social sciences, history, economics, law, business administration, commerce, public administration or in any other field relevant to the work to be performed OR an acceptable combination of education, training and experience defined as successful completion of 3 or more years of experience in a relevant field supplemented by relevant training or successful course work.

For the acceptable combination of education, training and experience, candidates must provide a list of completed courses as well as a description of relevant experience.

Degree equivalency

EXPERIENCE:
- Experience in developing and maintaining collaborative working relationships with internal and external stakeholders

- Experience providing analysis and making recommendations relative to program service delivery

- Experience monitoring operations or financial resources

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE (Applicable to both streams):
K1: Knowledge of key issues or initiatives (provincial or national) impacting Indigenous communities in Alberta Region

Stream 1: Social programs and Child and Family Services
K2: Knowledge of legislation administered by the Department of Indigenous Services Canada
K3: Knowledge of the ISC Social Programs including Child and Family Services, Income Assistance, Assisted Living, Family Violence Prevention Program and Urban

Stream 2: Education
K4: Knowledge of Department of Indigenous Services Canada programs and services related to Education

ABILITIES (Applicable to both streams):
A1: Ability to communicate orally
A2: Ability to communicate effectively in writing
A3: Ability to effectively prioritize and multi-task in an environment of competing priorities
A4: Ability to research and analyze information, create recommendations, and develop briefing material in support of policies and programs.
A5: Ability to analyze, evaluate financial information, and make recommendations on budget management
A6: Ability to plan, prepare and conduct information sessions

PERSONAL SUITABILITY (Applicable to both streams):
PS1: Dependability
PS2: Working effectively with others
PS3: Showing initiative and being action-oriented.
PS4: Adaptability
PS5: Thinking Things Through
PS6: Leadership
PS7: Integrity & respect

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS FOR BOTH STREAMS
- Experience working on Indigenous issues or with Indigenous organizations

- Experience leading a team or project

- Experience mediating or facilitating complex situations

ORGANIZATIONAL NEEDS:
Indigenous Service Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS:
- Travel through various modes and conditions

- Overtime

Conditions of employment

Reliability Status security clearance

Maintain a Valid Driver’s License

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1) Interested persons must meet each essential qualification to be appointed to the position. However, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements, or organizational needs. However, meeting these criteria is desirable, and may be a deciding factor in choosing the person to be appointed.

2) Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

3) Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

4) On-line applications are strongly encouraged in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants are as follows:
•modify your application at any time BEFORE the closing date;
•when applicable, answer screening questions highlighting the expected qualifications to the hiring manager;
•verify the status of your application and notifications, at any time; and
•obtain information through electronic notification of your assessment details and results.

5) FAILURE TO CLEARLY DEMONSTRATE HOW YOU MEET THE ESSENTIAL CRITERIA (Education and Experience) WILL RESULT IN THE REJECTION OF YOUR APPLICATION. APPLICANTS WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION.

6) Please note that resumes may be used as a secondary source to validate the experience described in the screening question. Failure to provide this information in the requested format may result in your application being rejected. Candidates will not be solicited for incomplete or missing information.

7) Depending on the number of applicants, needs and/or plans, volume management strategies such as, but not limited to, top-down approach, cut-off scores, asset selection, random selection and/or assessment may be used for the purpose of managing applications/candidates and/or determining which candidates will continue in the staffing process. Should a volume management strategy be used, communication regarding the application of the strategy will be provided to those candidates who are impacted.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.