Justice Security Operations Centre (JSOC) Supervisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

► INSTRUCTIONS TO FOLLOW
A complete application must be submitted, consisting of a résumé and screening questions which clearly demonstrate how you meet the education and experience factors listed under the essential qualifications, as well as any of the asset qualifications that may apply.

The following information is required for each experience criterion:
1. Name of the department or organization where the experience was acquired;
2. Title of the position occupied and duration (including dates) for which you
exercised the functions;
3. Specific details of tasks, projects, or accomplishments demonstrating how
the experience was acquired.

The screening questions will be used as the primary tool in the screening process and the résumé will be used to substantiate the information provided. Applications that do not clearly demonstrate how the screening criteria are met may be eliminated from consideration.

The first extraction from this inventory for further assessment will be held on August 17, 2022.

Duties

Looking for a challenging and rewarding job? Would you like to spend your shift in a friendly, supportive environment with those who devote their careers to security and emergency management? As a Supervisor in the new Justice Security Operations Centre (JSOC) and with the support of an Operator, you will conduct the daily operations of the JSOC under the Manager; working in an integrated manner to ensure that Justice employees and assets benefit from a safe and secure environment, nationally. This will be achieved through the operationalization and maintenance of leading-edge systems and tools, policies, practices and programs that effectively plan for and mitigate risks, provide employees with the appropriate level of support in emergencies or security events, and that allow the organization to successfully respond to and recover from these events. You will be relied upon to provide leadership, advice and guidance to the team in various dynamic situations or events. Achieving this important mandate may also involve liaising with lead security agencies and government departments, first responders and other partners and stakeholders within and outside the department.

JSOC supervisors will work in a 24/7 rotating shift environment, 365 days a year. Shifts can range from 8 to 12 hours.

Work environment

The Safety, Security and Emergency Management Division reports to the Director General, Corporate Services Branch who is also the Chief Security Officer. The Branch is focused on creating an environment of respect and trust where people look forward to coming in to work every day. Providing the appropriate training and career development support is another important commitment that the Branch stands by. By joining the team, you will have an opportunity to work collaboratively with a group of motivated security professionals who support innovation and continuous improvement in the development and implementation of a framework to enable the organization to successfully prepare for, respond to and recover from security-related incidents.

Due to the nature of the position, the incumbent is required to work onsite. Telework opportunities are not possible for this position.

At Justice, we are dedicated to ensuring employees have the resources and services available to them to support a healthy, safe, and secure working environment including:
• Providing a healthy, respectful and supportive work environment for all employees.
• Celebrating our diversity and our commitment to values and ethics.
• Encouraging our employees to innovate and strive for excellence.
• Committing to continued learning and employees’ career development.
• Embracing new technology that enables a more effective and flexible workplace.

Intent of the process

The immediate need is to staff two (2) indeterminate position and three (3) to five (5) casual contracts.

The intent of this inventory is to establish a pool of candidates for casual opportunities whose work may be variable on a part-time basis in consideration of their existing responsibilities. In addition, full time, indeterminate (permanent) opportunities may be available from time to time, leading to long term Public Service careers.

A pool of partially or fully qualified candidates may be established to staff similar positions within the Department of Justice with various tenures, various linguistic profiles (bilingual imperative only), various operational requirements and/or various conditions of employment.

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED1 – A diploma from a recognized post-secondary institution in a field relevant to the position being staffed (2-year educational program minimum) or an acceptable combination of education, training and/or experience.

**Note: For applicants from the Canadian Armed Forces or CAF veterans, an acceptable combination of education, training and experience may resemble that of a Captain or Sergeant or above, OR a Lieutenant or Master Corporal with significant experience in an operations centre environment on domestic or expeditionary operations.

Degree equivalency

EXPERIENCE
EX1 – Recent* experience** working in the field of security and/or emergency management or an emergency dispatch centre environment or in the military.

*Recent experience is defined as acquired within the last 5 years worked.
**Experience will be assessed in terms of the depth and breadth of activities, the complexity and diversity of work handled as well as the level of autonomy demonstrated.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
OCCUPATIONAL CERTIFICATION
AOC1 – Introduction-level training (or higher) in a certified incident management system (such as Incident Command System Level 100 or equivalent).

AEX1 – Experience (minimum 1 year) working in a 24/7 security operations centre or equivalent.
AEX2 – Experience supervising employees.
AEX3 – Experience in the development and implementation of procedures related to security, emergency management, or emergency dispatch centre.
AEX4 – Experience liaising with first responders such as Police, RCMP, Emergency Medical Services or Fire Department, Canadian or Allied military units, formations or Headquarters.
AEX5 – Experience in developing and delivering training.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES
COMP1 – Demonstrating integrity and respect
COMP2 – Thinking things through
COMP3 – Working effectively with others
COMP4 – Showing initiative and being action-oriented
COMP5 – Leadership

ABILITIES
A1 – Ability to communicate in writing and orally
A2 – Ability to supervise employees
A3 – Ability to work under pressure

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS
The Department of Justice believes that to be able to effectively serve the public, its workforce needs to reflect the diversity of the Canadian population. Diversity is a great source of strength in driving Canada’s Legal Team in ensuring that Canada’s justice system is as fair, accessible and efficient as possible. The Department is committed to a representative workforce that represents the Canadian public we serve. If you are an Indigenous person, a woman, a person with a disability, a member of a racialized group* or a member of the 2SLGBTQI+**/Sexual Orientation, Gender Identity and Expression (SOGIE) community we encourage you to self-declare in this staffing process.

* Please note that this group is currently designated as members of visible minorities in the Employment Equity Act and the self-declaration form.

** 2SLGBTQI+: Two-Spirit, lesbian, gay, bisexual, transgender, queer, intersex, and people who identify as being part of sexual and gender diverse communities.

OPERATIONAL REQUIREMENTS
OP1 - Willingness and ability to work overtime and on short notice.
OP2 - Willingness and ability to move between various sites and buildings, even during inclement weather.
OP3 - Willingness and ability to be on standby duty.
OP4 - Willingness and ability to travel within Canada on short notice.
OP5 – Willingness and ability to work rotational shifts of up to 12 hours per day, including; nights, weekends and designated holidays.

Conditions of employment

Top Secret security clearance - The Top Secret security is not required upon application. It will be processed by the Department of Justice later in the selection process.

CONDITIONS OF EMPLOYMENT
– Willingness and ability to work overtime and on short notice.
– Willingness and ability to move between various sites and buildings, even during inclement weather.
– Willingness and ability to be on standby duty.
– Willingness and ability to work rotational shifts of up to 12 hours per day, including; nights, weekends and designated holidays.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

- The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605.

- Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

- Communication for this process will be sent via e-mail. It is the responsibility of the candidate to ensure that a current and valid e-mail address is provided and updated accordingly and that it accepts messages from unknown senders. We encourage candidates to provide a second e-mail address in their application.

- Candidates may be required to meet the asset qualifications, operational requirements or the organizational needs, depending on the requirements of the specific position being staffed.

- In order to manage the number of applicants at various steps of the appointment process, management may use a top-down consideration of scores.

- In order to manage the number of applicants, management may use random selection.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online