Junior Compensation Advisor AS-01

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Duties

KEY ACTIVITIES
- Researches, reviews and analyzes information/documents from client departments (employees, managers and/or departmental Human Resources); researches and analyzes subjects such as employee data, acts, regulations, collective agreements, pension and insurance plans prior to the provision of advice and guidance; where files with higher levels of complexity are escalated to Compensation Advisors.

- Provides information and recommendations to client departments and agencies, employees, managers and human resources practitioners to determine entitlements with respect to a variety of compensation and benefits issues and provides guidance and information to employees with respect to entitlements, options and implications

- Responds to client queries to identify problems; guides clients in articulating their information needs; clarifies the nature, scope and intent of their service needs; and ensures that these needs are addressed and in compliance with compensation, systems, processes and procedures.

- Examines, analyzes and processes a variety of compensation transactions and maintains the integrity of data in compensation systems including employees’ pay and leave records; seeks clarification of discrepancies; and ensures compliance with policies for various insurance plans.

- Researches, clarifies and applies changes in federal and provincial legislation, regulations, collective agreements, insurance plans, and new government programs affecting employees’ compensation and determining the implications of these changes for employees.

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

A qualified pool of candidates may be established and may be used to staff similar or identical positions of various tenures at the Public Service Pay Centre offices located in Miramichi, N.B.; Moncton, N.B.; Greater Charlottetown Area, P.E.I.; or Winnipeg, Man..

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
- Secondary school diploma or an acceptable combination of education, training and/or experience. *

* An acceptable combination of education, training and/or experience is defined as the successful completion of 2 years of secondary school and a minimum of 5 years of experience in administrative or clerical services related to the duties of the position to be filled

Degree equivalency

EXPERIENCES
-Experience in providing administrative support services**
**Administrative support services is defined as, but not limited to: preparing various types of documentation, answering inquiries and providing information as required, data entry, performing reception duties, mail duties, procuring office equipment and supplies, maintaining a filing system, making copies, sending and receiving correspondence, and/or performing a variety of other office tasks.

-Experience in client service delivery.

-Experience in the use of each of the following: word processing, spreadsheet and email software.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
• Experience in payroll or processing compensation and benefits
• Experience in providing support services in pay and benefits

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English essential
• French Essential
• Bilingual Imperative CBC/CBC

Information on language requirements

ABILITIES
• Ability to verify information to ensure completeness and accuracy
• Ability to prioritize tasks in order to meet deadlines
• Ability to analyze and solve problems
• Ability to communicate effectively in writing
• Ability to communicate effectively orally

COMPETENCIES
• Client Service Competency Level 1: Delivers high-quality client service
• Working effectively with others

PERSONAL SUITABILITY
• Dependability

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

OPERATIONAL REQUIREMENT
Be willing and able to work overtime on short notice

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

- All job applications must be submitted through the Public Service Resourcing System.
- Reference checks will be sought.
- An interview will be administered.
- A written examination will be administered.
- Candidates must meet the essential qualifications to be appointed to a position.
- Persons are entitled to participate in the appointment process in the official language(s) of their choice.
- A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.
- You must provide the name of two (2) potential referees, and all of them must have been your supervisor during your professional relationship. Furthermore, they must have worked with you for a timeframe of at least six (6) consecutive months.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.