Administrative/Operational Assistant (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. The Royal Canadian Mounted Police (RCMP) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. Candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, persons with disabilities and persons of the LGBTQ2+ community.

Persons with a priority entitlement may self-refer if interested in the CR-04/SP-CK-04 position and will be considered in priority to all other applicants.

You are required to complete screening questions that clearly demonstrate how you meet the essential criteria of education, experience and any asset education and asset experience if applicable. Your response must include HOW (concrete examples), WHEN (dates) and WHERE (location of work) you meet the essential criteria required. It is your responsibility to provide complete and appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

The screening board cannot make any assumptions about your experience and will not contact candidates for additional or potentially missing information.

Please DO NOT send a cover letter. The screening questions replace the cover letter. We will NOT review cover letters.

Resume may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

Work environment

Want to work in an environment filled with great people, that is compassionate, inclusive and with varied challenges? A place where your opinion matters and errors are an opportunity to grow? Recognized for working hard and thinking creatively to come up with solutions? Our team is not just about the mechanics of work but about relationships, connection and personal growth. We would love to meet you if this is the sort of environment you would like to work in and feel you could contribute to this positive, busy and collaborative team.

Intent of the process

A pool of qualified candidates inclusive of Public Service (PS) employees and Civilian Members (CM); may be established through this process to fill current and future vacancies, on a temporary or permanent, part-time or full-time basis within RCMP.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

A secondary school diploma (High School) or employer-approved alternatives*

*The employer-approved alternatives to a secondary school diploma are:
A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
An acceptable combination of education, training and/or experience.

Degree equivalency

Experience:

Experience providing general administrative support.

Experience in providing services to internal and/or external clients (i.e.: general public).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications

Experience:

AE1. Experience providing administrative services in a legal or police services environment.

AE2. Experience in using one or more of the following databases:

Versadex,

Police Reporting Occurrence System (PROS),

Justice Enterprise Information Network (JEIN),

Canadian Police Information Centre (CPIC),

Automated Criminal Intelligence Information System (ACIIS),

Human Resources Management Information System (HRMIS),

National Administrative Records Management System (NARMS).

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Abilities:

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to schedule work priorities to meet established deadlines.

Ability to apply administrative practices and procedures.

Personal Suitability:

Thoroughness

Judgement

Dependability

Effective Interpersonal Skills

Initiative

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs:

Achieving a representative and diverse workforce has been identified as an organizational need for RCMP and may be applied at any time during this appointment process. If this criterion is used, only those who have indicated that they are members of the specified designated group(s) will be considered. As such, first consideration for an appointment may be given to candidates who self-declare as belonging to one of the following designated employment equity groups (Persons with a disability, Indigenous, or Members of a Visible Minority).

In order to self-declare, please ensure to check off the appropriate box within the online application under the Employment Equity section. We encourage you to consult theses links to learn more about self-declaration: https://www.canada.ca/en/services/jobs/opportunities/government/self-declaring-government-canada-jobs.html

Conditions of employment

Reliability Status security clearance - Successful candidates will require a valid RCMP Enhanced Reliability Status prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities*, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visithttp://www.rcmp-grc.gc.ca/en/qualifications-and-requirements and read the section titled “To apply as a police officer, you must not have”, as well as the applicable considerations. The security requirements are the same for all employees of the RCMP.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.

Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

Applicants can verify the status of their applications, at any time.

Applicants can be notified electronically of tests or interviews and results.

For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Persons are entitled to participate in the appointment process in the official language of their choice.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

All communication relating to this process may be used in the assessment of other qualifications.

Depending on the number of applicants, Department needs and HR plans, volume management strategies such as top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.

A situational exercise may be administered.

An interview may be administered.

Reference checks may be sought.

Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process.

Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca.

If the name identified on the above documents is different than your current legal name, please also provide proof of name change.

You must provide proof of your Canadian Citizenship. The original of one of the following documents must be provided for verification:
Provincial or territorial birth certificate
Naturalization certificates (issued prior to Jan. 1, 1947)
Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977)
Certificates of Retention
Citizenship certificates

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.