CR-04 Administrative/Clerical Jobs at Health Canada and the Public Health Agency of Canada

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Health Canada (HC) and the Public Health Agency of Canada (PHAC) is committed to increasing representation of Black employees and other racialized groups, Indigenous People, women and persons with disabilities. HC and PHAC would like its workforce to be reflective of the population it serves. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

HC and PHAC welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

EVERYONE IS WELCOME
HC and PHAC are dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.

BRING YOUR WHOLE SELF TO WORK
We encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.

Duties

Did you know that administrative opportunities range from providing administrative or clerical services to management such as coordination of information/calendar, human resources and finance, to providing a support role in a program or a role in information and records management such as in a medical clinic. Some of the duties may include:

• Providing administrative or clerical support services to staff and managers;
• Planning, coordinating and arranging meetings, teleconferences and conferences for your unit;
• Reviewing and ensuring completeness and correctness of required documentation or information;
• Inputting data in a variety of administrative, financial and program database, records and systems;
• Assisting and maintaining a classification system;
• Coordinating the daily operations of the unit;
• Coordinate and administer financial activities;
• Tracking requests and the status of outstanding issues; and
• Other administrative duties, as applicable.

Work environment

HC is the federal department responsible for helping Canadians maintain and improve their health. Our goal is for Canada to be among the countries with the healthiest people in the world.

PHAC promotes and protects the health of Canadians by preventing and controlling chronic and infectious diseases and injuries as well as preparing for, and responding to, public health emergencies.

Are you interested in working for either HC or PHAC, which are cutting-edge organizations that value both your physical and psychological health and wellness, provide rich career development opportunities and reward innovation? HC is among Canada’s Top 100 Employers for 2021 in addition to being recognized as Top employer for Young People since 2015 and as Best Diversity Employer since 2010!

Apply now to enjoy the unparalleled benefits of the public service and be part of our award-winning team!

Intent of the process

The intent of this process is to create a pool of candidates to draw from when vacancies arise within HC and/or PHAC at various locations across Canada in various tenures and language profiles.

There are immediate needs in the following locations: Toronto (Ontario) and Ottawa (Ontario). Candidates from these locations will be given first consideration.

As we anticipate a large number of applications, we may be applying volume management strategies throughout the selection process such as, but not limited to, top-down approach, cut-off scores and/or random selection.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

📚 EDUCATION

• Successful completion of two years of secondary school or employer- approved alternatives.

Degree equivalency

📋 EXPERIENCE

• Experience in providing administrative or clerical support services.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

📋 EXPERIENCE

• Experience in using Microsoft Office such as Word, Outlook, PowerPoint, or Excel.
• Experience in using Livelink (iRIMS).
• Experience compiling and coordinating information.
• At least one (1) year of full-time experience working in a clerical or office administration role.
• Experience in inputting or modifying file/document to assist in maintaining the classification system.
• Experience in creating new files, revising files and determining appropriate file reference numbers.
• Experience in providing administrative support to staff and managers.
• Experience in planning, coordinating and arranging meetings, teleconferences and conferences.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
🗣️ Various language requirements such as Bilingual (BBB, CBC, CCC) or French Essential or English Essential.

Information on language requirements

💡 COMPETENCIES

• Attention to detail
• Client Service orientation
• Respectful of diversity
• Showing Initiative and Being Action-Oriented
• Working effectively with others
• Dependability/Reliability
• Communication (oral)
• Communication (written)

Candidates must meet each essential qualification to be appointed to the position. A candidate may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many candidates who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications, operational requirements or organizational need.

The following may be applied / assessed at a later date (may be needed for the job)

HC and PHAC are committed to having a skilled and diversified workforce representative of the population we serve. To support of our inclusive workplace, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: Women, Aboriginal Persons, Visible Minorities and Persons with Disability.

❗ OPERATIONAL REQUIREMENTS

Operational requirements may vary depending on the position being staffed and may include any of the following:
• Willingness and ability to work overtime as required, on short notice.
• Ability to work in a laboratory environment.
• Ability to work the same hours as the medical clinic staff (ie. 7:30 - 3:30, 8:00 - 4:00, 8:30-4:30).
• Ability to lift and move objects up to 22kg.

Conditions of employment

Reliability Status security clearance - Some positions may require Enhanced security clearance, a Secret or Top Secret security clearance.
◾ Must be comfortable working at the airport, wearing Personal Protective Equipment such as masks, gloves, gown for the handling of forms as a precaution.

Successful candidate(s) must meet and maintain any applicable Conditions of Employment throughout their employment. Conditions of employment and Operational Requirements may vary (some may be added or removed) depending on the position being staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.