STREAM 1: Senior Advisor, Engineering Services / STREAM 2: Manager, Engineering Services

Update: Change in the education question

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

SSC is committed to creating a workplace that is respectful of Canada’s two official languages. The staffing of bilingual positions, with respect to supervision and the provision of common and central services, is the norm in regions designated bilingual for language-of-work purposes. SSC must ensure that it has adequate bilingual capacity to implement its mandate, while respecting the language rights of its employees and those of client departments across the country. Language training is offered to SSC employees who would like to acquire or improve skills in the other official language for developmental or career advancement purposes.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove obstacles without altering the criteria being assessed to allow candidates with functional limitations to fully demonstrate their abilities.

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Are you a Royal Canadian Mounted Police (RCMP) civilian member currently assigned to Shared Services Canada (SSC)? If so, we encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in the Contact information section below for more information.

SSC welcomes applications from eligible Veterans and Canadian Armed Forces (CAF) members. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

Intent of the process

The intent of this selection process is to fill two (2) indeterminate positions. One position in Stream 1 : Senior Advisor, Engineering Services and one position in Stream 2 : Manager, Engineering Services.

A pool of qualified candidates will be established and will be used to staff similar positions within Shared Services Canada in various locations across Canada. Other government departments may use this staffing process to appoint a candidate to its organization in a similar position.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION – STREAM 1 & 2
• ED1. Graduation with a degree* from a recognized post-secondary institution in mechanical engineering, civil engineering, electrical engineering, aeronautical engineering, geological engineering, naval architecture or some other engineering specialty relevant to the duties of the position.
Definition: * The term “degree” refers to a baccalaureate as established by educational authorities.
AND
• Occupational Certification: Eligibility for certification as a professional engineer in Canada with specialization in an engineering specialty relevant to the position.

Degree equivalency

EXPERIENCE – STREAM 1 & 2
• EX1. Significant and recent* experience in presenting to project stakeholders, clients, governance committees, and/or senior management technical solutions, option analysis, and/or recommendations.
• EX2. Significant and recent* experience as a technical lead in a multidisciplinary environment where parties are working toward implementation of services (e.g. stakeholders, vendors, architects, engineers, other branches within the same organization).
• EX3. Significant and recent* experience researching and analyzing information and latest technological advancements regarding complex issues, developing detailed designs for the implementation of services related to data networks or Information and communication technologies (ICT), and providing advice and recommendations to management in support of decision-making.
• EX4. Experience developing written materials such as technical reports, service level agreements or briefing notes.

EXPERIENCE – STREAM 1: Senior Advisor, Engineering Services
• EXS1. Significant and recent* experience in developing and analyzing business requirements and use cases, developing and analyzing solutions to meet the requirements for engineering projects related to data networks or ICT, and in presenting the associated findings to peers and management.

EXPERIENCE – STREAM 2: Manager, Engineering Services
• EXM1. Significant and recent* experience managing a team of technical staff developing or implementing data networks or ICT solutions.
• EXM2. Experience in the management of financial resources or project budgets.

Definition:
* Significant and recent experience means two (2) years within the past five (5) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

OCCUPATIONAL CERTIFICATIONS – STREAM 1 & 2
• OC1. Licensed to practice as a professional engineer in Canada
• OC2. Project Management Certification (PMP / Prince2 or other)
• OC3. Recognized Architectural Framework Certification (TOGAF / Zachman or other)
• OC4. ITIL certification (Information Technology Infrastructure Library)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
LINGUISTIC REQUIREMENTS – STREAM 1: Senior Advisor, Engineering Services
• Various language requirements:
o English essential
o Bilingual Imperative and Bilingual Non Imperative* – CBC/CBC
* Under exceptional conditions, non-imperative appointments may be considered once the bilingual pool of candidates has been exhausted.

LINGUISTIC REQUIREMENTS – STREAM 2: Manager, Engineering Services
- Bilingual Imperative CBC/CBC
- Bilingual non-imperative CBC/CBC**
** As part of SSC’s Official Languages Strategy, all supervisory positions in bilingual regions are designated CBC/CBC. Under exceptional conditions, non-imperative appointments may be considered once the bilingual pool of candidates has been exhausted.

Information on language requirements

KNOWLEDGE – STREAM 1 & 2
• K1. Knowledge of systems engineering principles and practices applicable to the design and life cycle management of ICT systems.
• K2. Knowledge of Project Management Framework, standards and best practices.
• K3. Knowledge of current trends and best practices, as well as issues and challenges facing the public and the private sector in the fields of Information Management and Information Technology (IM/IT) (including, but not limited to Data Networks, Information and Communications Technology (ICT), Cloud technologies and Security and Privacy).

COMPETENCIES – STREAM 1 & 2
• C1. Analytical/Conceptual Thinking
• C2. Strategic Planning
• C3. Values and Ethics
• C4. Collaboration
• C5. Promote Innovation

COMPETENCIES – STREAM 2: Manager, Engineering Services
• CM1. Mobilize people
• CM2. Achieving results

ABILITIES – STREAM 1 & 2
• A1. Ability to communicate effectively orally
• A2. Ability to communicate effectively in writing

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION – ASSET – STREAM 1 & 2
• EDA1. A Master degree in a field relevant to the position
• EDA2. A PhD degree in a field relevant to the position

Degree equivalency

EXPERIENCE – ASSET – STREAM 1 & 2
• EXA1. Experience in designing and/or implementing Voice over Internet Protocol (VoIP) telephony systems.
• EXA2. Experience in designing and/or implementing Time-Division Multiplexing (TDM) telephony systems.
• EXA3. Experience in designing and/or implementing Cyber and IT Security systems.
• EXA4. Experience in producing and analyzing Enterprise Architecture Framework artifacts.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

ORGANIZATIONAL NEEDS
- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of one or more of the following designated Employment Equity groups: Indigenous peoples, members of visible minorities, persons with disabilities and/or women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

OPERATIONAL REQUIREMENTS – STREAM 1 & 2
Depending on the position to staff, operational requirements could apply such as:
• Ability and willingness to travel
• Ability and willingness to work overtime (evenings and weekends)
• Ability and willingness to work virtually

Conditions of employment

CONDITIONS OF EMPLOYMENT
• Reliability Status security clearance - as a minimum or other levels of security up to Top Secret.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

At Shared Services Canada (SSC), we recognize that learning and support for career development benefits employees. We strive to meet Canadians’ expectations that we’re on top of the latest trends and technologies. That’s why persons employed with SSC have access to in-house and industry-provided programs and training—so they can learn new skills and develop competencies to help them succeed in their public services careers.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.