Technical Services Officer (Valcartier)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

Provision of technical services related to housing, facilities and realty assets within a Housing Services Centre (HSC) including contract and project management; quality control; technical inspections; preventive maintenance inspections; resolution of technical problems; as well as the provision of front-line customer support to occupants.

Work environment

As a Special Operating Agency reporting to the Department of National Defence (DND), CFHA contributes to the quality of life of CAF members and their families through the provision of housing services, and through the responsible and sustainable management of the Department’s housing infrastructure. We are a team of 330 federal public servants who work hard to meet the needs of the Canadian Armed Forces families living in DND housing. We have close to 220 employees at our Housing Services Centres across Canada and 110 employees at our Head Office in Ottawa.

Intent of the process

The immediate need is to staff a French essential position on an indeterminate basis. A pool will be established for future indeterminate or term staffing at the Valcartier Housing Services Center, with french essential and bilingual imperative BBB/BBB linguistic profiles.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• A secondary school diploma or employer-approved alternatives.

The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
Experience in one of the following:
• Renovation of residential single-family, semi-detached or row housing units.
OR
• Conducting inspections and determining maintenance requirements of residential housing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

OPERATIONAL REQUIREMENTS:
• Willing and able to travel.
• There is a requirement to limit vacation between the months of May and September.
• Willing and able to meet the occasional requirement to work in confined areas such as crawl spaces or at heights such as second storey roofs.

The following will be applied / assessed at a later date (essential for the job)

French essential

Information on language requirements

KNOWLEDGE:
• Knowledge of contracting procedures.
• Knowledge of cost estimating and expenditure/cost control techniques.

ABILITY:
• Ability to read and interpret codes, standards, specifications, drawings and other technical documents and materials used in residential construction and renovations.
• Proficiency in the use of software such as Microsoft Excel, Word or Outlook.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to prioritize.

PERSONAL SUITABILITY:
• Client service orientation.
• Judgement.
• Initiative.
• Dependability.
• Effective Interpersonal relationships.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET CERTIFICATION:
• Possession of a valid journeyman's certificate in a residential building trade or certification as an engineering technologist or technician.

ASSET EXPERIENCE:
• A minimum of one year experience conducting inspections and determining maintenance requirements of residential housing.
• Equivalent of 5 years experience as a journeyman in a construction domain.
• Experience in Project Management.

In order to meet the department’s Employment Equity objectives in support of a diversified workforce, “right fit” selection for some positions may be made from among qualified candidates who self-declare as being members of one of the four Employment Equity groups.

Conditions of employment

CONIDTIONS OF EMPLOYMENT:
• Security: Reliability Status
• A recent and acceptable driver’s abstract
• A valid, unrestricted driver’s licence holding a qualification (class) equivalent to the DND vehicle to be driven/operated;
• Eligibility and willingness to obtain the DND 404 military driver's licence
• Wearing and utilizing necessary clothing or equipment in compliance with safety regulations.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Only applications submitted online via the jobs.gc.ca site will be accepted. To submit an application online, please select the button "Apply Online" below. All information about the process will be sent by email. You are therefore responsible for regularly checking your email account to see if you received new messages about this process.

Screening questions have been built into the application process. Answers provided to the screening questions will be used to assess both education and experience. You must answer the screening questions in addition to providing a resume. For experience qualifications, your answers must include concrete examples that demonstrate how the experience was obtained. The onus is on the candidate to provide sufficient information in their answers. Additional information will not be solicited from the candidate. The resume will be used to validate the information provided through the screening questions.

Random selection, top down selection and/or the application of asset criteria may be used at any step of the process.

Please note that all written communication submitted may be used to evaluate the ability to communicate effectively in writing.

You must provide proof of your education credentials.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. If you meet them, please demonstrate in your application.

A written examination may be administered. An interview may be conducted. Reference checks may be sought.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.