Digital Careers: IT Technician and IT Analyst, Infrastructure and Operations

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

For further information on the organization, please visit Various Government of Canada Organizations (https://www.canada.ca/en.html).

How are we bringing the government of Canada into the digital age? View our #GCDigital video! (https://www.youtube.com/watch?v=bITeT65Rwcc)

Need help with your application? Check out our video for tips and advice! (https://www.youtube.com/watch?v=0GW7P3g9hhI).

Only applications received directly via the System (https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page1710?toggleLanguage=en) will be accepted.

If you do not clearly demonstrate how you meet all screening criteria, your application will be rejected. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application.

Work environment

Enjoy a meaningful Digital career at the Public Service of Canada! Join us and grow your Digital career with jobs and opportunities for career advancement across a broad range of specializations, throughout Canada and internationally. You’ll have access to continuous learning through onboarding, on-the-job training, coaching, mentoring, interdepartmental placements, and many other opportunities! Enjoy a collaborative and horizontal work culture facilitated by the Government’s digital collaboration tools.

Intent of the process

This process will be managed by the Treasury Board of Canada Secretariat, Office of the Chief Information Officer of Canada, and used by various federal government organizations. Candidates may be contacted to be further assessed.

A pool will be established and may be used to staff similar positions with various tenures.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
- Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed; or
- Equivalent experience: If you have on-the-job learning or other non-conventional training that you believe is equivalent to the two year post-secondary requirement, put it forward for consideration.

Managers may accept a combination of education, training and/or experience in a related field as an alternative to the minimum post-secondary education stated above.

Degree equivalency

Experience:
- Experience providing IT technical support or guidance to users;
- Experience with common desktop operating systems.

Note: You must be able to provide concrete example(s) of where, when and how you obtained this experience.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual – Imperative (BBB / BBB)
Bilingual – Imperative (CBC / CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Competencies:
- Analytical Thinking;
- Client Focus;
- Teamwork.

Abilities:
- Ability to communicate effectively.

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Give yourself the best chance to succeed!

If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities.

If you have any question or would like more information pertaining to accommodation measures, contact .

For more information about assessment accommodation, please visit https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Please note that candidates who have been qualified as a result of any of the following processes should not apply as they would be placed in the same pool: 17-RP/PSR-IM/IT, 18-RP/PSR-IM/IT, WIT-19-EA, 19-PSC-EA-IM/IT, 19-PSR/RP-IM/IT, CID20-EA or 21-PSC-INV-PWD-EA-CS-2.

My personal information has changed, what should I do?
Simply update them in the "Personal Information" section, in the "My Job File" menu of your account. This will allow us to have your current contact information and ensure adequate follow-up in the event that your application is considered as part of a process issued from this inventory.

We will communicate with you about this process by email. As a result, you must update your Public Service Resourcing System profile if it changes. Applicants should use an email address that accepts messages from unknown senders (some email systems block such messages).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.