Quality Control Clerk (*Amendment*)

Update: * COVID Vaccination requirement removed, effective 2022-June-20.

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Work environment

We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

The production center is responsible for printing, inserting and distributing checks on behalf of the Receiver General for Canada. Our checks are delivered all over the world. Our clients are both internal to the federal government and external at the national and provincial levels. Our work environment compares to a factory with noise, dust, handling of paper. Work is under pressure and deadlines are sometimes tight.

Intent of the process

A pool of partially* qualified candidates may be established through this process to staff identical or similar positions within Public Services and Procurement Canada in Winnipeg whose tenure and status could vary depending on the position to be staffed (indeterminate, determinate, casual - full or part time, as and when required/on call).
*partially – pending security

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

NOTE: You must provide concrete and detailed examples to clearly demonstrate how you meet the education and experience requirements listed in the essential qualifications section. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. One effective approach would be to use the wording of each experience criterion as a heading and then write one or two paragraphs demonstrating that you have the required experience and ensure that clear and accurate details are provided. The curriculum vitae will be (or may be) a secondary source to confirm the experience. APPLICATIONS THAT DO NOT CLEARLY DEMONSTRATE THAT THE CANDIDATE MEETS THE SCREENING CRITERIA WILL (or MAY) NOT BE GIVEN FURTHER CONSIDERATION.

Education:
- Successful completion of two years of secondary school
OR
- An acceptable combination of education, training and/or experience of either administrative support OR clerical experience OR quality assurance experience.

Degree equivalency

Experience:
- Experience *Recent and *Significant in performing clerical duties such as, but not limited to: filing, processing mail, data-entry, scanning documents, etc.
- Experience *Recent and *Significant in managing multiple task at the same time.
- Experience recent and *Significant ability to use MS Outlook and MS Excel or any other software.
- Experience in providing customer service by telephone, in person or in writing.

* Recent is defined as acquired within the last two (2) years.
** Significant experience is defined as the depth and breadth of experience normally associated with full-time performance of duties for a minimum period of twelve (12) months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Abilities:
- Ability to work effectively under pressure while meeting tight deadlines.
- Effective interpersonal relationships.

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Operational requirements:
- Be willing and able to bend down, to lift and transport items weighing up to 10 kg, and to safely use warehouse equipment.

Conditions of employment

Conditions of Employment:
- Security clearance level – Reliability.
- Be willing and able to work in a noisy environment.
- Be willing and able to work in a dusty environment.
- Be willing and able to work on site.
- Be willing and able to do overtime, as needed.
- Must be able to work as a shift worker.
- Be willing and able to wear CSA-approved footwear and any other personal protective equipment (PPE) required.

Candidates must meet and maintain all the above conditions throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The résumé will be a source of evaluation in this current selection process.

Reference checks may be sought.

An interview will be administered through VidCruiter.

Public service employees found qualified in this process may be considered for acting, assignment, deployment or secondment.

You must provide proof of your education credentials.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Experience will be evaluated against depth and breadth of activities, and the complexity and diversity of the activities.

All job applications must be submitted through jobs-emplois.gc.ca. To submit an application online, please click on the button "apply now".

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Applicants with disabilities: Should you require a technical aid or an alternative method of assessment to ensure an equitable assessment of your qualifications, please indicate so in your application.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Please note that in addition to all assessment methods, correspondence and communication in relation to this selection process may also be used to assess certain qualifications.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.