Administrative Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

CANDIDATE MUST BE WILLING TO RELOCATE TO ALBERTA.

When answering the screening questions, remember that the assessment board cannot make assumptions about your experience. It is insufficient to say that you have the required qualifications or to list your current or past duties. Rather, using this tool, candidates must demonstrate how they meet the education and experience criteria listed in the job opportunity advertisement by providing clear and concrete examples.

Clear and concrete examples are defined as illustrations in which you fully explain the actions, considerations and steps you completed in order to gain the experience you are describing. This detailed contextual information will be used by the board members reviewing your submission to assess whether you have sufficient experience in a relevant field to complete the tasks which will be assigned to you should you be considered for this position. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview.

Resumes will be used as a secondary source of information and strictly to validate the concrete examples you will have described in this tool.

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Work environment

Indigenous Services Canada (ISC) works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis. Our vision is to support and empower Indigenous peoples to independently deliver services and address the socio-economic conditions in their communities.

Intent of the process

In alignment with the First Nations Inuit and Health Branch Aboriginal Persons Employment Program and in support of increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection may be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal candidates will be required to complete the Affirmation of Aboriginal Affiliation Form (AAAF) prior to hiring.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian Society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

These positions may be staffed on a permanent (appointment or deployment) or temporary basis (term, acting, assignment or secondment).

A pool of qualified or partially assessed candidates may be established and may be used to staff similar positions at this group and level with various language requirements, various security requirements, various conditions of employment, various tenures (acting, assignment/secondment, deployment, term and/or indeterminate), and in various locations within the Federal Public Service.

Positions to be filled: 1

Information you must provide

Your résumé.

A response to a text question addressing the following:

• As an employee of Indigenous Services Canada, how would you support and apply the Truth and Reconciliation Commission’s calls to action in your professional life and within your work unit?
  
  This question will be used to assess the following qualifications:
  
  • Ability to communicate effectively in writing
  • Indigenous Cultural Competency

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Secondary school diploma or an acceptable combination of education, training and/or experience

Degree equivalency

Experience*:
Experience analysing information and/or resolving problems in a customer service environment.
Experience working with financial management systems such as SAP or Workforce
Experience in the use of Microsoft Excel, Outlook and Word

* Please note that experience can be obtained in a variety of ways, such as in a work, school, or volunteer environment.

Competencies:
Demonstrating Integrity and Respect
Indigenous Cultural Competency
Client Service Orientation
Dependability
Showing Initiative and being action-oriented
Working Effectively with Others
Thinking Things Through

Abilities:
Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to draft or review documentation for completion and accuracy

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience:
Experience working with with First Nations, Inuit, or Métis, such as Indigenous public service experience (i.e.: community government office, land claim or service delivery organization, National Indigenous Organizations).
Experience in providing financial support in any of the following areas in an office or organization environment:
---> Purchasing of goods and services;
---> Accounts payable or accounts receivable,
---> Using a corporate credit card,
---> Working with contracts or agreements,
Experience in providing administrative or organizational support in one or more of the following areas:
---> Establishing and maintaining document control processes, records systems and tracking systems.
---> Writing, editing and/or proofreading written materials, such as business e-mails, letters, or briefing notes;
---> Scheduling and organizing teleconferences, video-conferences or meetings;
---> Providing travel support services;
---> Organizing meetings or workshops and taking minutes
---> Using a database or electronic information management system for records, financial information, or human resources data.
Experience organizing, tracking and/or managing equipment, such as inventory
Experience providing record management services such as classifying, coding, indexing, cross-referencing, filing, retrieving, retention or disposition.
Experience working with grants or contribution agreements or working with the Grants and Contributions Information Management System (GCIMS).

Organizational Needs
Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

Operational Requirements
Willingness and ability to travel on occasion in small aircraft, off road vehicles and by boat in varied weather conditions
Willingness and ability to work overtime or extended hours.
Willingness to relocate to Edmonton, Alberta

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Conditions of employment

Reliability status security clearance
Willingness to relocate to Alberta
All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Qualifications and competencies may be assessed through your application, resume, assessment and reference checks. You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Candidates will be asked to provide original proof of your education credentials.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca.

Candidates will be asked to provide proof of Canadian citizenship.

Candidates must ensure that they are available for any testing or interviews required.

Your application and screening questions may be used to assess your ability to communicate effectively in writing. Your responses to the screening questions will be used as the primary source of information and your resume will only be used to validate this information. Lack of examples and details, or indicating "please refer to resume", will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Failure to provide information in the required format may result in your application being rejected from further consideration in the process.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

Reference checks will be sought.

An interview will be administered.

A written examination may be administered.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.