Stream 1: Receptionist | Stream 2: Mail & Administrative Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service. As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Intent of the process

A pool of qualified candidates may be established and may be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or employer-approved alternatives.

Employer-approved alternatives to a secondary school diploma:
1. a satisfactory score on the PSC test approved as an alternative to a secondary school diploma; or
2. an acceptable combination of education, training and/or experience.

Degree equivalency

Experience providing administrative or clerical support services.

Experience providing front-line client service.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Stream 1: Receptionist - Bilingual Imperative (BBB-BBB)
Stream 2: Mail & Administrative Services Assistant - English Essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Oral Communication - Presents and discusses concepts and issues in a clear, concise and effective manner orally.

Written Communication - Presents and discusses concepts and issues in a clear, concise and effective manner in writing, using proper grammar, spelling and punctuation.

Thoroughness - Effectively organizes work and prioritizes activities. Pays attention to details, produces high quality work and proactively takes positive actions to achieve desired results.

Dependability - Consistently demonstrates professionalism and a solid work ethic. Demonstrates regular and punctual attendance.

Ability to perform essential clerical tasks quickly and accurately.

Ability to work under pressure.

Demonstrating integrity and respect.

Thinking things through.

Working effectively with others.

Showing initiative and being action-oriented.

The following may be applied / assessed at a later date (may be needed for the job)

Experience using a switchboard/multi-lined phone system.

Experience working in a legal environment.

Experience working in a mailroom in a judicial or quasi-judicial federal government organization.

Experience sorting and delivering mail.

Experience dealing with courier services.

Experience using Microsoft Office products (e.g. Outlook, Excel, and Word).

Organizational Needs:
The Department of Justice believes that to be able to effectively serve the public, its workforce needs to reflect the diversity of the Canadian population. Diversity is a great source of strength in driving Canada’s Legal Team in ensuring that Canada’s justice system is as fair, accessible and efficient as possible. The Department is committed to a representative workforce that represents the Canadian public we serve. If you are an Indigenous person, a person with a disability, a member of a racialized group* and/or a woman and are interested in bringing in different perspectives and insights we encourage you to self-declare in this staffing process. This self-declaration information can be factored into departmental strategies and selection decisions to address our commitment to eliminate gaps for these groups.

* Please note that this group is currently designated as members of visible minorities in the Employment Equity Act and the self-declaration form.

Operational Requirements:
Willingness and ability to work overtime as required.

Conditions of employment

Reliability or Secret security clearance (depending on the position or as required).

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Stream 1: Receptionist - Bilingual Imperative (BBB-BBB) - Applicants who meet the preliminary qualifications after the advertisement has closed may be invited to take the Second Language Evaluation - Unsupervised Internet Tests (SLE UIT):

- SLE-UIT TEST OF WRITTEN EXPRESSION – LEVEL B (OR HIGHER)
- SLE-UIT TEST OF READING COMPREHENSION – LEVEL B (OR HIGHER)

Through the application process, you will be asked to answer questions to confirm your eligibility to be invited to take these tests. Please answer them accurately to ensure that the appropriate test may be provided to you.

For more information on the Test of Written Expression, please visit:
https://www.canada.ca/en/public-servicecommission/services/second-language-testing-publicservice/second-language-evaluation-writing/the-test.html

For more information on the Test of Reading Comprehension, please visit:
https://www.canada.ca/en/public-servicecommission/services/second-language-testing-publicservice/second-language-evaluation-reading/the-test.html

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.