Stream 1: Business Analyst / Stream 2: Program Manager

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Duties

Stream 1: Business Analyst
This position is in the Real Property Business Management unit:
Duties as a Business Analyst may include, but not limited to:
• Coordinates the development of various business planning activities; assists the Senior Advisor in the preparation of various financial, operational, planning, budgeting and analytical activities.
• Develops processes and performance measurement criteria suitable to monitor and evaluate business achievements, customer retention and client satisfaction against business plans and client expectations.
• Collects and analyses data from various departmental systems to determine effective profitability of delivered services and economical support services.
• Assists managers in defining corporate support requirements and strategic alliances with other business branches to ensure the most effective business operation.
• Directs staff in the development, analysis, and preparation of reports.


Stream 2: Program Manager
This position is in the Real Property Accommodation Management unit:
Duties as a Program Manager may include, but not limited to:
• Coordinates and manages the activities of the Accommodation Management Business Unit including staffing levels, budgets, workload management and training requirements.
• Provides strategic advice and recommendations to the Manager, Accommodation Management based on analysis of information gathered through continuous environmental scanning of issues, trends and developments related to the Accommodation Management program.
• Analyzes and documents business processes and problems. Develops solutions to enhance efficiencies and improve the operating quality of the Accommodation Management branch.
• Directs staff in the development, analysis, and preparation of reports used by Accommodation Management.

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

This is an anticipatory process. The intent of this appointment process is to establish pool of qualified candidates. The results of this process may be used to staff same or similar positions for future vacancies of various tenures at Public Services and Procurement Canada in the Ontario Region.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or acceptable combination of education, training and/or experience relevant to the position

Degree equivalency

Experience:
1. Significant* experience in analyzing data from various information sources
2. Significant* experience in using spreadsheet software to create and modify reports (including but not limited to the use of formulas, sorting, and filtering)
3. Experience providing advice and recommendations to management on one or more of the following: business procedures, financial management, administrative or system matters
4. Experience leading a team or project

Significant* is defined by the depth, breadth and complexity of the activities performed as it relates to this position, typically acquired in a full calendar or fiscal year cycle.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications.

Asset Qualifications

Education:
Graduation with a degree from a recognized post-secondary institution

Degree equivalency

Experience:
1. Experience in supervising employees (including delegating work and assessing performance)
2. Experience in a real property environment
3. Experience developing project or business unit work plans
4. Experience in the use of SAP modules to generate data reports.
5. Experience in the advance use of Excel spreadsheet software (at a minimum, the use of pivot tables and vLookups) to create reports

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Competencies:
1. Strategic and Analytical thinking
2. Uphold Integrity and Respect
3. Collaborate With Partners and Stakeholders
4. Showing initiative and being action-oriented
5. Mobilize people
6. Client service, level 2 (https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html)
7. Written communication*
8. Oral communication


*Written communication may be assessed globally based on the candidate’s response to any and all written materials prepared by the candidate, including screening questionnaire

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Operational Requirements:
Willing and able to work overtime, and on short notice, as required.

Willing and able to travel, including overnight, as required.

Conditions of employment

Reliability Status security clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid e-mail address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate’s responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service. (https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html)

As per the new Policy on COVID-19 Vaccination for the Core Public Administration including the Royal Canadian Mounted Police (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32694), federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Depending on the number of applicants and business needs, volume management strategies such as random selection, top-down approach, or use of asset qualifications may be used. If you meet any of the asset qualifications (other qualifications), please be sure to provide detailed responses in the screening questionnaire.

You must be prepared to provide the original, or a certified copy, of your educational credentials.

Foreign education credentials: You must have your foreign education credentials deemed comparable to Canadian standards by a recognized credential assessment service prior to the interview stage of the process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.