Communications Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Only on-line applications will be accepted.

You will be required to demonstrate how you meet the education and experience criteria for the initial screening, in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather, you must clearly demonstrate HOW, WHEN and WHERE the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Should you indicate in your response "please refer to résumé" your application will be rejected. Failure to provide the above information in the format required may result in your application being rejected from the process.

Please note that any portion of your application may be used to assess written communication including the screening questions and résumé.

Duties

- Develop visuals, and infographics for communications materials (i.e. web, social media, internal communications);
- Provide photography or video production services for clients in the Pacific Region;
- Create agile, open and accessible digital products in an engaging and informative way for graphics, videos and shareables for social media and the web;
- Apply Transport Canada and Government of Canada policies and requirements for branding on visual communications products;
- Collaborate within the Creative Services team to produce high-quality visual communications products;
- Provide advice on the best visual communications products, distribution methods, and channels to meet specific needs and to reach target audiences; and
- Provide support to developing and writing stories for Transport Canada’s regional internal newsletter.

Work environment

TRANSPORT CANADA: A SMART CAREER MOVE!

Apply today for an opportunity to join Transport Canada.

Have you ever wondered about what goes on behind the scenes in the world of transportation? For all things related to air, marine, rail and roads, Transport Canada oversees it all to promote safe, secure, efficient and environmentally responsible transportation. In Transport Canada's Pacific Region, we provide a range of safety policies and programs for air, marine and rail across BC, and support national initiatives.

This is a great opportunity to dive into the field of communications and bring your passion for design and visual storytelling to Transport Canada. Our regional communications branch is dedicated to delivering high-quality communications support to educate and inform Canadians about transportation safety and regulations.

We are looking for dynamic candidates that will help shape and build the future of Transport Canada. The persons selected will have the opportunity to increase their experience and expertise. We look forward to hearing from you!

Transport Canada employs over 5,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa headquarters. We develop policies and enforce acts andregulations that support transportation efficiency, safety, security, durability, and align with global standards. Our vision is of a safe, secure, durable, innovative and integrated transportation system that supports trade and economic growth, a cleaner environment and the wellbeing of Canada's middle class. Our transportation agenda thrives to adopt new ways of thinking about how we deliver services and oversee the transportation system.

We are an employer that fosters employee well-being, provides an open and respectful workplace, competitive benefits and flexible work schedules and telecommuting that promote worklife balance.

Transport Canada was named one of Canada’s top employers in 2020 by Forbes.

Intent of the process

A pool of qualified candidates resulting from this staffing process will be established and may be used to fill similar positions with various tenures.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A degree from a recognized post-secondary institution with a specialization in graphic design, multimedia, video production or a similar field related to the position OR an acceptable combination of education, training and/or experience.

Degree equivalency

Experience in designing and producing visual communications products for a variety of media and audiences.
Experience in using the Adobe Creative Suite for producing graphics or videos.**
Experience in providing advice to clients, customers, supervisors and/or management on visual communications products.
Experience in producing or adapting visual communications products for use on the web and in social media to reach various audiences on different channels or media.
Recent* experience in all stages of graphic design and/or video production from initiation and planning through to conception and completion**
Experience in writing and editing text for a reading audience.
* Recent experience is defined as experience acquired in the last five (5) years.
** Candidates invited to the next steps of the assessment may be requested to provide projects or samples of projects already made to a selection committee. The need for experience in video production, graphic design or both will be determined at the time of appointment according to the requirements of the position that is to be filled.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of video production and/or graphic design best practices.
Knowledge of the Policy on Communications and Federal Identity (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=30683) and the Directive on the Management of Communications (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=30682) as they apply to visual communications and accessibility.

Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to produce innovative visual communications.
Ability to analyze information and client requirements in order to recommend visual communications products.
Ability to produce professional-quality videos or graphics.
Ability to establish priorities, work under pressure and meet deadlines.
Ability to design and develop content.

The following may be applied / assessed at a later date (may be needed for the job)

Experience in providing photography and video services.
Experience in digital animation and/or motion graphics.
Experience supporting high-profile ministerial events, ministerial announcements, town halls or public consultations.
Experience creating accessible PDF documents, interactive PDF documents or forms, and/or e-publications.
Experience in corporate/internal communications.

Knowledge of Transport Canada issues.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Willing and able to travel for work.
Ability to work overtime, evenings and weekends, with little advance notice.

Conditions of employment

Reliability Status security clearance

All employees of the core public service are required to be fully vaccinated unless accommodated based on a certified medical contraindication, religion, or other prohibited grounds of discrimination under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Interested persons must meet each essential qualification to be appointed to the position; however, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. Meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. Please note that assets may be used at the screening stage.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users(some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, PSC tests and reference checks. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

As part of this selection process you must provide proof of your education credentials. You will be advised to provide the documents later in the process. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. This will enable you to provide proof of Canadian equivalency when applying for a job in the public service. The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations The CICIC can be contacted at www.cicic.ca.

Random selection may be used.

A top-down screening approach may be undertaken. Only the top ranking candidates may be invited to the assessment phase of the process.

Please note that for candidates applying from outside the public service, the Department will not reimburse travel expenses linked to the assessment process; however, every reasonable effort will be made to minimize travel costs for candidates who will undergo assessment.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.