Senior Program Advisor, Issues Management

Update: Please note that the closing date has been modified.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education, Occupational Certification(s) and Experience Qualifications, both Essential and Assets). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process.

Please carefully read the "Other Information" section of this advertisement as there is important information regarding your application.

Work environment

Transport Canada ⇄ A smart career move!

Transport Canada (TC) employs over 6,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific Region, and at the National Headquarters in Ottawa. We strive to serve the public interest through the promotion of a safe and secure, efficient and environmentally responsible transportation system in Canada.

As an employer, TC fosters employee well-being, provides an open and respectful workplace, competitive benefits, and flexible work arrangements that promote work-life balance.

TC was named one of Canada’s top employers in 2021 by Forbes.

Intent of the process

The intent of the process is to staff one (1) position on an indeterminate basis.

A pool of partially/or fully qualified candidates may be established and could be used to fill identical or similar temporary (term, acting, assignment or secondment) or permanent positions within Transport Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
ED1: Graduation with a degree from a recognized post-secondary institution or a combination of a secondary school diploma and post-secondary education, training and/or experience in a related field.

Degree equivalency

EXPERIENCE:
EX1: Significant* experience in issues management, including identifying and analyzing issues and emerging issues, developing strategies and/or providing advice and recommendations to senior management on high profile, sensitive, and/or critical issues.
EX2: Significant* experience in conducting research or analyzing information.
EX3: Significant* experience in collaborating with internal and external partners or stakeholders including advising and consulting services.
EX4: Significant* experience in writing, editing and revising a broad range of briefing material (see note 1) on program issues (see note 2) for quality, consistency, relevance and accuracy for information and decision-making of senior management.

*Significant is defined as the depth and breadth of experience normally acquired over a period of at least three (3) years and that it was a core responsibility of the position.

NOTE 1: Briefing material means written material and includes, but is not limited to: Questions and Answers, briefing notes, backgrounders, issue papers, key messages, scenario notes, presentations and decks.
NOTE 2: Program issues means high profile, complex and or sensitive issues likely to gain public, stakeholder and media attention, which require a multidisciplinary approach.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCE:
AE1: Experience in rail operations

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KEY LEADERSHIP COMPETENCIES:
KL1: Values and ethics - Serving through integrity and respect
KL2: Thinking things through - Innovating through Analysis and Ideas
KL3: Engagement - Working effectively with people, organizations, partners
KL4: Excellence through results - Delivering through own work, relationships and
responsibilities.

ABILITIES:
A1: Ability to communicate effectively orally.
A2: Ability to communicate effectively in writing.
A3: Ability to work under pressure and meet tight deadlines.

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For this selection process, our intention is to communicate with applicants by e-mail for assessment purposes (including sending invitations for written tests and interviews). Candidates must include a valid email address in their application. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email). It is recommended to include an alternate email address in your profile. It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

You will have to provide proof of your education credentials. Candidates who were educated outside of Canada, must have the certificates and/or diplomas assessed against Canadian education standards. This will enable candidates to provide proof of Canadian equivalency when applying for a job in the public service. The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations The CICIC can be contacted through its website at: http://www.cicdi.ca.

Your application and your answers to the screening questions can be used to assess your ability to communicate effectively in writing.

Persons are entitled to participate in the appointment process in the official language of their choice. Please indicate your preferred official language in your application.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact person responsible for this process prior to the closing date.

Depending on the number of applicants, Transport Canada’s needs or HR plans, volume management strategies (for example, random selection, invoking one or more assets, top-down approach) may be used for the purpose of managing applications/candidates.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.