IT Asset Officer

Update: ***End date extended to June 1, 2022***

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

SSC is committed to creating a workplace that is respectful of Canada’s two official languages. The staffing of bilingual positions, with respect to supervision and the provision of common and central services, is the norm in regions designated bilingual for language-of-work purposes. SSC must ensure that it has adequate bilingual capacity to implement its mandate, while respecting the language rights of its employees and those of client departments across the country. Language training is offered to SSC employees who would like to acquire or improve skills in the other official language for developmental or career advancement purposes.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

Intent of the process

A pool of qualified or partially qualified candidates will be established and may be used to staff positions with similar qualifications, with various language requirements, various conditions of employment and/or various tenures within Shared Services Canada.

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED1. A secondary school diploma or employer-approved alternatives.

Notes:
1. The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.

Candidates who already meet both of the following criteria must be accepted as meeting the secondary school diploma requirement:
a. Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; and
b. Candidates who have been appointed or deployed for an indeterminate period to a position in the AS classification.

The opportunity to be assessed by at least one of the two employer-approved alternatives must be offered to candidates who have not previously met the secondary school diploma requirement.

Candidates who were appointed or deployed on an indeterminate basis using an acceptable combination of education, training and/or experience meet the secondary school requirement for the AS classification only and must be reassessed for entry to other classifications on the basis of this alternative.

2. Acceptable experience and/or training in a field relevant to positions in the AS classification is required when the education qualification specified for the position being staffed is a secondary school diploma or approved employer alternatives.

Degree equivalency

EXPERIENCE
EX1. Experience providing client services recommendations related to the delivery of enterprise services (ex. Human resources, pay, asset management, contract management, etc.)
EX2. Experience working with software to record, track and retrieve information (ex. SAP, HR application, Configuration Management Database, etc.)
EX3. Experience in the coordination of the delivery of centralized services (ex. Human resources, pay, asset management, contract management, etc.)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB
English Essential
French Essential

Information on language requirements

ABILITIES
A1. Communicate orally.
A2. Communicate in writing.
A3. Ability to organize workload
A4. Ability to work under pressure

PERSONAL SUITABILITIES
PS1. Results Orientation: Creates an environment that fosters achievement and focuses efforts on achieving quality results that meet or surpass organizational goals. It implies being a self-starter, showing initiative, and competing against one’s own standards of excellence.
PS2. Initiative: Identifies opportunities and issues, and proactively acts and follows through on work activities to capitalize or resolve them.
PS3. Values and Ethics: Values and Ethics demonstrates conduct consistent with public service values of respect for democracy, respect for people, integrity, stewardship, and excellence.
PS4. Cooperation and collaboration: Cooperation and Collaboration is the ability to collaborate effectively with others, to be part of a team and to promote quality work through effective contribution to others’ efforts.
PS5. Analytical Thinking: Identifies and examines in detail the elements of a situation or problem; gathers the pertinent information; and establishes logical links among the various pieces of information about the situation.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION - Could be considered essential or asset depending of the position to staff
AED1. Graduation from a recognized post-secondary institution with acceptable specialization in a field relevant to the work to be performed.

Degree equivalency

ASSET EXPERIENCE - Could be considered essentials or assets depending of the position to staff
AEX1. Experience manipulating data and creating statistical models or report using advanced MS Excel functions.
AEX2. Experience in IT Asset Management
AEX3. Experience in professional contracts services management
AEX4. Experience tracking and reporting of financial costs

ORGANIZATIONAL NEEDS
• In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of one of more of the following Employment Equity groups Indigenous peoples, members of visible minorities, persons with disabilities and/or women.
• SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

OPERATIONAL REQUIREMENTS
• Willingness to work outside normal business hours with little or no notice.
• Other operational requirements may apply, depending on the position

Conditions of employment

• Reliability or secret security clearance
• COVID-19 Vaccination attestation
• Other conditions of employment may apply, depending on the position
• May need to travel to different sites

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

2. Candidates are entitled to participate in the selection process in the official language of their choice.

3. Acknowledgment of receipt of applications will not be sent. Applicants who are screened into this selection process will be sent further information by email regarding what to expect during subsequent phases of this selection process.

4. Candidates will be asked to provide proof of their education credentials and certifications later in the process.

5. Depending on the number of applicants, volume management strategies such as, but not limited to, top-down approach, cut-off scores, random selection and/or assessment may be used for the purpose of managing applications/candidates.

6. All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

7. Candidates may not be solicited for incomplete or possible missing information. Resumes may be used as a secondary source to validate the experience and education described in the screening questions.

8. Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.