Administrative Support Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** ONLY ONLINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must therefore be submitted through the jobs.gc.ca site.
To submit an application online, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

NOTE: It is not required to submit a cover letter for this selection process. You will be required to demonstrate the essential qualifications (i.e. Education and Experience) for the initial screening by answering the online screening questions. Candidates must also demonstrate how they meet the asset qualifications (if applicable) by answering the online text questions.

It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate WHEN, WHERE, and HOW the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

Intent of the process

A pool of partially and/or fully qualified candidates may be established within Transport Canada and may be used to staff similar positions with various tenures (including indeterminate / term / assignment / Secondment/ acting/ deployment) and/or various linguistic requirements and/or various security profiles.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
Experience in providing administrative support services.
Experience in providing client service delivery in person and by telephone and electronically.
Experience using Microsoft Office computer applications such as: Outlook, Word, Excel and PowerPoint.
Experience in records management such as filing, tracking and organizing in both paper and electronic versions.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:
Post-Secondary degree or diploma.
Experience in making travel arrangements.
Experience in preparing spreadsheets.
Experience working with an electronic records system or database.
Experience in providing reception support services.
Experience in providing administrative support services in Finance or Accounting.
Experience in providing administrative support services in Human Resources.
Experience in providing administrative support services in Information Management.
Experience in providing financial support services including processing accounts payables and account reconciliation.
Experience processing financial documents (such as: auditing travel claims, coding of invoices).
Experience providing recommendations and advice to management or clients.
Experience in Fleet Management.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge:
Knowledge of general administrative practices and procedures.

Competencies:
Demonstrating integrity and respect.
Showing initiative and being action-oriented.
Working effectively with others.
Thinking things through.

Abilities:
Ability to plan and prioritize.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to use reasoning skills to solve problems.

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
Willingness and ability to travel, as required.
Willingness and ability to work overtime, as required.
Willingness and ability to lift boxes of files up to 40lbs.

Conditions of employment

CONDITIONS OF EMPLOYMENT
Reliability Status security clearance.

Subject to the requirements of the position: Possession of a valid driver's license.

The Treasury Board Policy on COVID-19 Vaccination requires, as a condition of employment, that all employees of the core public service be fully vaccinated unless accommodated based on a certified medical contraindication, religion, or other prohibited grounds of discrimination under the Canadian Human Rights Act. If you are the successful candidate, we will require you, in accordance with this Policy, to fill out a vaccine. attestation form before an offer of employment is extended.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Transport Canada will accept applications on-line only.

Acknowledgment of receipt of applications will not be sent to applicants.

Transport Canada will contact candidates once the screening process is completed.

Communications for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Please note that we will have to consider that you are no longer interested in participating in the selection process and that you have withdrawn your candidacy should you not provide us with a current email address to reach you.

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, PSC tests and reference checks. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

As part of this selection process you must provide proof of your education credentials. You will be advised to provide the documents later in the process. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. This will enable you to provide proof of Canadian equivalency when applying for a job in the public service. The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations The CICIC can be contacted at www.cicic.ca.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

To submit an application on-line, select the button "Apply Online" below.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Details on Vaccination Requirements : https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html.

Policy on COVID-19 Vaccination : https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32694.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.