Manager

Update: Closing date has been extended to July 11, 2022.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

What makes inventories different from other job advertisements? You only need to apply once, but can be considered for different job opportunities. Don’t worry, even if your application is not selected for one job, your application remains in the inventory and can be selected again for the entire duration that the inventory remains open.

This inventory process will be used to fill current and future vacancies.

Work environment

Your career with the Royal Canadian Mounted Police, Canada’s national police service, will have an impact on the country through preventing crime, enforcing the law, and keeping Canadians and communities safe. As a digital leader, you will be working in a multi-disciplinary and diverse environment within our RCMP Information Management & Information Technology (IM/IT) Program. We provide a positive, healthy, and supportive space for all employees; through regular forums at Town Halls, free access to fitness facilities, celebration of: Pride Month, Mental Health Awareness, Indigenous events, and more.

The IM/IT Program is engaged in developing and supporting key technologies that will:
- Protect citizens from cyber fraud;
- Disrupt serious and organized crime nationally;
- Support Canada in hosting national events;
- Coordinate investigations for missing people;
- Improve the efficiencies of our forensics program;
- Pursue online predators who exploit children;
- Disrupt organized crime and human trafficking.

There are a broad range of IT positions within the RCMP with varying roles. Examples include: application development of policing tools, radio communication infrastructure, business relationship management, IM-related roles, Cloud infrastructure, administration of digital platforms, and IT architecture. The RCMP IM/IT Program is responsible for providing the IT tools, services, and solutions for the law enforcement community to fight crime across Canada and internationally. Our employees actively contribute toward supporting police operations and reducing criminality across the country. As a technology leader, you will be supporting our current technology capabilities while championing new digital solutions that improve policing operations.

Join us now to see where your career will take you!

Intent of the process

A pool of partially qualified candidates will be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances. Depending on the position being staffed, additional qualifications may be required by the hiring manager. Applicants will be provided with the opportunity to submit information relevant to any additional qualifications that may be applied.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Note: Given the pandemic situation, RCMP, as most organizations are able to benefit from working remotely at this time. However, employees might be required to physically go in the office as some position are essential and operational.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION :
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed OR an acceptable combination of education, training and/or experience.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE :

Experience in providing strategic advice and recommendations or technical guidance and recommendations to senior management (i.e. director and above) on complex** issues related to IM/IT*.

*** Significant experience in engaging multiple stakeholders to: resolve complex** issues or implement complex business IM/IT solutions.

***Significant experience mobilizing members of a team to achieve results.

NOTES/DEFINITIONS:
*Wherever "IM/IT" is indicated, it is to be interpreted as "Information Management or Information Technology".

** Complex projects/issues are defined as having at least three (3) of the following characteristics:
Multidimensional, Sensitive, Confidential, Affecting many partners or stakeholders, Setting precedent or having a major impact on the public service.

***Significant is defined by the depth, breadth, complexity, variety and level of autonomy associated with having performed the duties for a total of 2 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS :
PROFESSIONAL CERTIFICATIONS :
Certified Business Analysts Professional (CBAP).
Certified Information Management Professional (CIMP).
Project Management Professional (PMP) or PRINCE2.
Certified in Information Technology Information Library (ITIL).
Certified Business Relationship Management Professional (BRMP).

EXPERIENCE :
Experience providing Client or Business Relationship Management services on behalf of a business or an IT organization.
Experience in preparing formal project documentation such as proposals, cost estimates, statements of work, business cases, project charters, or project management plans.
Ability to design, implement, and deliver service management strategies, improvements, or approaches
Experience doing business analysis
Experience delivering IM/IT solutions (applications, infrastructure, services)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE :
Knowledge of stakeholder and client engagement approach.
Knowledge of IM or IT Project Management.

ABILITIES :
Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to analyze technical problems and make sound decisions
Ability to manage priorities to meet deadlines
Ability to manage human and financial resources

PERSONAL SUITABILITY :
Analytical Thinking
Networking & Relationship Building
Strategic Thinking

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS :
Willingness and ability to work overtime on occasion.
Willingness and ability to travel on occasion.

Conditions of employment

Top Secret security clearance - Various RCMP security clearances : Enhanced Reliability Status, Secret, Top Secret.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.