Various Manager Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

How to Apply:

Please do not submit a covering letter. Screening will be based on responses to the screening questions, so read them carefully and provide complete answers that demonstrate the depth and breadth of your experience.

In order to be considered, your responses to the screening questions must clearly explain how you meet the essential education and experience requirements otherwise you will not be screened into the next phase of the process. Candidates will not be contacted to seek missing or incomplete information. Provide specific and concrete examples of your work history as it relates to each essential experience requirement and any applicable assets. Really focus on what you did! Your résumé will be used to validate your examples.

As this process will be used to fill multiple positions, additional qualifications (asset qualifications, operational requirements) may be used in the screening of candidates and/or to choose from among qualified candidates for specific positions. If you have any of those qualifications, please answer "yes" to the relevant question in your application and ensure you clearly demonstrate with specific and concrete examples how you meet the qualification.

Duties

FCAC’s Leadership cadre is expanding! We are looking for 3 dynamic and experienced leaders to join our management team. Our management is made up of talented individuals with a variety of backgrounds and expertise, with an instinctive desire to collaborate, innovate and achieve excellence as a team. You will be joining an extraordinary group of professionals helping to shape the future of the Agency.

Duties: Manager, Reporting, Analytics & Data, Supervision and Enforcement Branch

The Manager of the Reporting, Analytics and Data team provides leadership for the Branch data analytics function to enable the timely detection, prediction, and response to compliance issues, and to contribute to the development of data-driven practices for the ongoing modernization of the Financial Consumer Agency of Canada’s (FCAC) supervisory program.  

The Manager leads a team of professionals and specialist and establishes operational priorities and plans for the team, promotes best practices relative to data analytics and data management and develops the capability of the team contributing to the modernization of FCAC’s supervisory program. The Manager collaborates with others across FCAC on projects and initiatives where data can be leveraged to provide insight and inform compliance matters and seeks out opportunities to advance FCAC’s capability in this space.

Duties: Manager, Policy Lab, Research, Policy and Education Branch:

The Policy Lab leads the development and implementation of the Agency's strategic policy function by providing policy advice, research and analysis to advance financial consumer protection and financial resilience for financial consumers.

The Manager of the Policy Lab is in charge of leading policy innovation, novel policy approaches, and recommending policy responses to emerging financial issues. This position contributes to advancing evidence-based approaches for innovative policy research, and ensuring effective collaboration with colleagues across the Agency, government, and internationally to advance financial consumer protection.

The Manager supports strategic policy development and analyses on emerging issues in financial consumer protection including but not limited to open banking, fintech, and payments.  

Duties: Manager, Strategic Policy, Research, Policy and Education Branch:

The Manager of the Strategic Policy team provides functional day-to-day oversight to designated policy resources, ensuring the appropriate guidance in policy development, research, analysis, recommendations, and implementation for review by the Director, Deputy Commissioner and Commissioner.

The Manager ensures findings are appropriately and objectively supported and documented by strong empirical frameworks and evidence, and that recommendations are consistent with FCAC’s mandate. This position provides expertise, input and strategic advice on emerging market conduct and consumer protection issues within the financial services sector in Canada by leading research, outreach and initiatives.

Work environment

Financial consumer protection is an integral part of the Government of Canada’s oversight of the financial sector. The Financial Consumer Agency of Canada (FCAC) ensures Federally Regulated Financial Entities (FRFEs) comply with consumer protection measures, promotes financial education and raises consumers’ awareness of their rights and responsibilities.

FCAC is a small separate agency subject to the Public Service Employment Act (PSEA). We have our own unique classification system (RE and REX) with relevant equivalences noted above and we offer the same pension as the core public administration. In addition, as a FCAC employee, you will benefit from:
• a competitive salary;
• eligibility for performance pay at all classification levels within the organization;
• a comprehensive benefits package including: Health and Dental Plan; Disability benefits; Life insurance;
• a minimum of four (4) weeks of vacation leave per year;
• a hybrid work place with options for telework* and flexible work schedules;
• a broad range of learning opportunities; and,
• a strong support for employee wellness and mental health including access to the confidential employee assistance program.

*The designated workplace for these positions is located in downtown Ottawa, Ontario. However, requests to telework from other parts of Canada may be considered. For information on our telework requirements and conditions, please contact us.

Our people are our strength and we're looking for highly engaged and talented professionals to join our team!

Intent of the process

The intent of this process is to staff three (3) positions on an indeterminate (permanent) basis.

Preference may be given to applicants who are members of one or more of the following employment equity groups: Aboriginal peoples, persons with disabilities and members of a visible minority group.

Volume management strategies may be used at any time during this selection process.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION : Manager, Reporting, Analytics & Data position:

A degree from a post-secondary institution specializing in engineering, information technology, computer science, data analytics, or another relevant field OR an acceptable combination of education, experience and/or training.

EDUCATION for the Manager, Policy Lab & Manager, Strategic Policy positions:

A degree from a post-secondary institution specializing in business, economics, public policy or another relevant field OR an acceptable combination of education, experience and/or training.

Degree equivalency

ALL POSITIONS:

• Experience in providing strategic advice and recommendations to senior management;
• Experience developing and maintaining strategic relationships with multiple stakeholders*; and,
• Recent** experience in the management of human resources***.

*Stakeholders are defined as but not limited to: industry partners, internal or external clients, industries and other departments or agencies (private or public).
**Recent experience is defined as experience acquired over the last two (2) years.
*** Management of Human Resources: Candidates must clearly demonstrate that they have managed and supervised employees, established work plans and performance objectives and assessed performance.

EXPERIENCE for the Manager, Reporting, Analytics & Data position only:

• Significant* experience developing risk assessment models and operationalizing risk metrics to inform regulatory/supervisory activities; and,
• Recent** and significant* experience in analyzing and interpreting financial sector data to respond to compliance issues/matters.

*Significant experience will be evaluated in terms of depth and breadth of activities, complexity and diversity of work performed, and level of autonomy in dealing with these issues normally associated with having performed the duties over the course of approximately 2 years.
**Recent experience is defined as having acquired the experience within the last 3 years.

EXPERIENCE for the Manager, Policy Lab position only:

• Experience with data gathering and analysis methods, for the compilation of research, reporting and presentation of research findings;
• Experience with interdepartmental and interjurisdictional collaboration and engagement; and,
• Experience in developing, leading and implementing evidence-based policies.

EXPERIENCE for the Manager, Strategic Policy position only:

• Experience in leading and developing research frameworks and initiatives; and,
• Experience in developing, leading and implementing evidence-based policy.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset qualifications - Manager, Reporting and Analytics and Data:

• Experience working with risk management, audit or data management principles;

• Experience in working with international body standards in a regulatory environment;

• Experience working with machine learning and artificial intelligence solutions relevant to the management of regulatory compliance; and,

• Experience using data and analytics programming languages such as: SQL, Python, Scala, C#, Spark or related technologies.

Asset Qualifications - Manager, Policy Lab and Manager, Strategic Policy:

• Experience managing complex data sets to inform evidence-based decision-making in a regulatory environment;

• Experience in policy development related to the digitalization of finance, open banking, and payments systems;

• Experience with financial consumer protection issues and matters of interest within the financial services market;

• Experience leading and managing projects; and,

• Experience with experimentation or novel or innovative policy approaches.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE for the Manager of Reporting, Analytics & Data position only:

• Knowledge of the financial supervisory framework; and,
• Knowledge of current and emerging data analytics practices, including tools and applications, as they relate to the financial services sector.

KNOWLEDGE for the Manager, Policy Lab position only:

• Knowledge of current and emerging domestic and international trends related to consumer protection provisions and market conduct rules in the financial services sector; and,
• Knowledge of evidence-based policy research and data gathering techniques and methodology, including surveys.


KNOWLEDGE for the Manager, Strategic Policy position only:

• Knowledge of current and emerging domestic and international trends related to consumer protection provisions and market conduct rules in the financial services sector;
• Knowledge of evidence-based policy research and data gathering techniques and methodology, including surveys; and,
• Knowledge of Acts, regulations and guidelines related to federally regulated financial entities.

COMPETENCIES for all positions:

• Create vision and strategy;
• Mobilize people;
• Uphold integrity and respect;
• Collaborate with partners and stakeholders;
• Promote innovation and guide change; and,
• Achieve results.

ABILITIES for all the positions:

• Ability to communicate effectively in writing
• Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one (1) of the designated employment equity groups under the Employment Equity Act: Aboriginal peoples; visible minorities; persons with disabilities.

Willingness and availability to work overtime; and,
Willingness and availability to travel.

Conditions of employment

Secret security clearance

All employees of the Financial Consumer Agency of Canada (FCAC) are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Indeterminate employees of the Public Service who are at the same or an equivalent group and level may be considered for deployment.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form. Please ensure that your Personal Record Identifier (PRI) is included in your application.

Various assessment tools may be used in this selection process. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service and asked separate agencies to implement policies mirroring the requirements announced for the rest of the public service.

As per the new FCAC Policy on COVID-19 Vaccination, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

The intent and preference is to staff positions on a bilingual imperative basis at the CBC/CBC level. However, in exceptional situations and depending on the position to be staffed, the Agency may use this process to appoint on a non-imperative basis if there are not enough qualified bilingual candidates.

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and tenures. Should a candidate not fully meet the essential criteria of a position at the RE-06 group/level, they could be considered for appointment to a similar position at the RE-05 group/level.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.