PROGRAM OFFICER *AMENDMENT TO CLOSING DATE*

Update: *AMENDMENT TO CLOSING DATE*

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

WHO WE ARE?

Our Departmental values guide us in everything we do. Service Canada is seeking candidates who identify with our Departmental values:

⯌ RESPECT FOR DEMOCRACY: The system of Canadian parliamentary democracy and its institutions are fundamental to serving the public interest. Public servants recognize that elected officials are accountable to Parliament, and ultimately to the Canadian people, and that a non-partisan public sector is essential to our democratic system.

⯌ RESPECT FOR PEOPLE: Treating all people with respect, dignity and fairness is fundamental to our relationship with the Canadian public and contributes to a safe and healthy work environment that promotes engagement, openness and transparency. The diversity of our people and the ideas they generate are the source of our innovation.

⯌ INTEGRITY: Integrity is the cornerstone of good governance and democracy. By upholding the highest ethical standards, public servants conserve and enhance public confidence in the honesty, fairness and impartiality of the federal public sector.

⯌ STEWARDSHIP: Federal public servants are entrusted to use and care for public resources responsibly, for both the short term and long term.

⯌ EXCELLENCE: Excellence in the design and delivery of public sector policy, programs and services is beneficial to every aspect of Canadian public life. Engagement, collaboration, effective teamwork and professional development are all essential to a high-performing organization.

Candidates are expected to read the Statements of Values in the Values and Ethics Code for the Public Sector prior to submitting an application.

https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

Individuals who identify with the LGBTQ2+ community and have any questions concerning their potential candidacy in this selection process are encouraged to send an email to the following mailbox: . This mailbox is confidentially managed by a person of the LGBTQ2+ community.

Canada continues to navigate the challenges of the COVID-19 pandemic. As the country’s largest employer, the Government of Canada is committed to playing a leadership role by further protecting the health and safety of public servants and the communities where they live and work across Canada. Vaccination is the most effective tool to reduce the risk of COVID-19 for Canadians and protect the broader public health. As of October 6, 2021, the Government of Canada requires public servants to be fully vaccinated against COVID-19. Accommodation requests will be assessed on a case-by case basis and will be limited to employees who are unable to be vaccinated due to a certified medical contraindication, religion or any other prohibited ground of discrimination as defined in the Canadian Human Rights Act (CHRA).

Work environment

WHAT TO EXPECT?

As a Program Officer, you will promote and deliver federal, social and labour market funding programs and services that support employers and communities throughout Canada. You will make a difference in the lives of Canadians through these activities:

⯌ Providing information, advice and guidance to internal and external stakeholders.
⯌ Assessing and making recommendations on Grants and Contribution applications, Labour Market Impact Assessments and other employer support programs.
⯌ Interpreting and applying policies, procedures and legislation.
⯌ Negotiating funding proposals and monitoring approved projects and/or agreements.
⯌ Researching and analyzing labour market data for various industries.
⯌ Developing integrated and strategic approaches involving different projects addressing complex situations for the community.

Intent of the process

A pool of qualified candidates will be established to staff Program Officer positions.

The pool may be used to staff similar positions within Employment and Social Development Canada, Ontario Region.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

WHAT WE ARE LOOKING FOR?

EDUCATION:
✏ Secondary school diploma or employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma (GIT-320); or an acceptable combination of education, training and/or experience).

The acceptable combination will be evaluated by considering successful completion of two years of secondary school and two years of training and/or work experience in an office setting or client service environment as deemed applicable to the job.

If you are screened into the process and contacted for further assessment, you will be expected to provide proof of education upon request.

If you were educated outside of Canada, you must have your credentials assessed against Canadian education standards (Canadian equivalency).

Degree equivalency

EXPERIENCE:
✏ Experience in delivering services or programs to the general public involving obtaining or providing information requiring explanation or clarification.
✏ Experience working in a challenging client service environment.
✏ Experience in using technology (e.g. E-mail, Internet or Word Processing)

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:

If you possess any of the following, it is to your advantage to share the information with us. Sometimes, this information may be a deciding factor in choosing the person to be considered for an appointment.

EDUCATION:
✏ Graduation with a degree from a recognized post-secondary institution.
✏ Graduation with a degree from a recognized post-secondary institution in Sociology, Economics, Marketing, Social Policy, Public Policy, English or French.

If you were educated outside of Canada, you must have your credentials assessed against Canadian education standards (Canadian equivalency).

Degree equivalency

EXPERIENCE:
✏ Experience in collaborating with stakeholders or community partners with a focus on issues related to indigenous people, persons with disabilities, newcomers, seniors, youth, families and workers, employers, and/or vulnerable groups.
✏ Experience in administering grants and contribution programs.
✏ Experience in developing or promoting working level partnerships with employers.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
✏ English Essential
✏ Bilingual Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES:
✏ Written and Oral Communication
✏ Thinking Things Through
✏ Working Effectively with Others
✏ Decisiveness
✏ Diagnostic Information Gathering
✏ Demonstrating Integrity and Respect

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:

Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

OPERATIONAL REQUIREMENTS:

✔ Willing and able to work outside core hours, including evenings and weekends, as per operational requirements.
✔ Willing and able to travel within the service area, as per operational requirements (may require overnight accommodation).
✔ Willing and able to travel by various modes of transportation.

Conditions of employment

✔ Reliability Status security clearance.
✔ Willing and able to travel for training purposes.
✔ Must be fully vaccinated against COVID-19 as per the Policy on COVID-19 Vaccination for the Core Public Administration.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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HOW WE WILL COMMUNICATE WITH YOU?

✉ Acknowledgment of receipt of applications will not be sent.

✉ Emails will be used for all communications, including invitations for assessment, so it is important to keep your information up-to-date and provide a valid email address. Make sure your email system accepts emails from unknown users. If you do not respond to our communications, we will interpret as your withdrawal from the process.

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WHAT HAPPENS WHEN YOUR APPLICATION IS SUBMITTED TO US?

✔ Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

✔ A variety of assessment tools may be used (for example, a written examination and/or interview through videoconference, a reference check, etc) to determine qualification for the role.

✔ At the time of assessment, confirmation of current/previous employment and/or references will be required.

✔ Please note that asset qualifications, top-down and/or random selection may be used at any stage of the assessment process to identify which applications will be given further consideration.

✔ Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

✔ Information on accommodation for persons with disabilities: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-testing-accommodation-measures.html

✔ If you require any technical aid or accessibility requests, please inform us so measures can be determined to facilitate your full participation in the process. All information received will be kept confidential.

✔ All information collected during the selection process, from the time of application to the end of the process, can be used to evaluate candidates.

✔ At the time of assessment, proof of Canadian Citizenship and proof of Education will be required. A security clearance check will also be administered following the assessment process.

Thank you for taking the time to consider this opportunity.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.