Technical Operations Officer (Yellowknife)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

THIS PROCESS WILL ONLY BE USED TO STAFF POSITIONS AT HOUSING SERVICES CENTER YELLOWKNIFE. NO POOL WILL BE ESTABLISHED FOR STAFFING AT OTHER LOCATIONS.

Duties

Provision of technical services related to housing, facilities and realty assets within a Housing Services Centre (HSC) including contract and project management; quality control; technical inspections; preventive maintenance inspections; resolution of technical problems; as well as the provision of front-line customer support to occupants.

Work environment

Working at the Canadian Forces Housing Agency (CFHA) will give you the chance to learn, excel and engage in meaningful work by providing housing services to Canadian Armed Forces members and their families. We are a team of 330 federal public servants who work hard to ensure that Canadian Armed Forces families have a good quality of life while living in Department of National Defence housing. We have close to 220 employees at our Housing Services Centres across Canada and 110 employees at our Head Office in Ottawa.

CFHA’s newest office in Yellowknife is a small site staffed with 4 full time employees working together to provide essential housing services to the Canadian Armed forces families in the north. As a CFHA employee you will play an important role in the implementation of housing services while working with a dedicated team. If you value new and rewarding challenges submit your application today!

Did you know that Yellowknife is the capital city of the Northwest Territories.
- A young, vibrant and growing city
- A population of just over 20,000,
- Located on the North Arm of Great Slave Lake,
- 1500 kilometers by road to Edmonton and approximately 2 hours direct by flight to Edmonton,
- The city has a small town feel with much to offer and experience all year round.

Why Yellowknife?
Yellowknife is known to have amazing summer climate and much more!
- Usually a very dry climate, annual precipitation averages about 21 cm rainfall.
- Average temperatures in June, July August are +21 Celsius,
- June/July there is an average of 22 hours of daylight per day!

Intent of the process

The immediate need is to staff one position on an indeterminate basis, with a linguistic profile of English Essential. This process will only be used to staff positions at Housing Services Center of Yellowknife, and no pool will be established for staffing at other locations.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• A secondary school diploma or employer-approved alternatives.

The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
• Experience in one of the following:
- Renovation of residential single-family, semi-detached or row housing units.
OR
- Conducting inspections and determining maintenance requirements of residential housing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION:
• Possession of a valid journeyman's certificate in a residential building trade or certification as an engineering technologist or technician.

ASSET EXPERIENCE:
• A minimum of one year experience conducting inspections and determining maintenance requirements of residential housing.
• Equivalent of 5 years experience as a journeyman in a construction domain.
• Experience in Project Management.

OPERATIONAL REQUIREMENTS:
• Willing and able to travel.
• There is a requirement to limit vacation between the months of May and September.
• Willing and able to go frequently in and out of houses, climb up or down stairs and ladders, and access areas such as crawl spaces or areas with uneven surfaces.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
• Knowledge of contracting procedures.
• Knowledge of cost estimating and expenditure/cost control techniques.

ABILITY AND SKILLS:
• Ability to read and interpret codes, standards, specifications, drawings and other technical documents and materials used in residential construction and renovations.
• Proficiency in the use of software such as Microsoft Excel, Word or Outlook.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to prioritize.

PERSONAL SUITABILITY:
• Client service orientation.
• Judgement.
• Initiative.
• Dependability.
• Effective Interpersonal relationships.

The following may be applied / assessed at a later date (may be needed for the job)

In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of Canadian Armed Forces (CAF) members.

The Department of National Defence is committed to providing an environment where justice, fairness and the elimination of barriers helps build a skilled, diverse and representative workforce reflective of Canada. We welcome diversity in all its forms, promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Please note that preference for hiring may first be given to candidates who are members of the above mentioned designated groups.

Conditions of employment

CONDITIONS OF EMPLOYMENT:
• Security: Reliability Status.
• A recent and acceptable driver’s abstract
• A valid, unrestricted driver’s licence holding a qualification (class) equivalent to the DND vehicle to be driven/operated;
• Eligibility and willingness to obtain the DND 404 military driver's licence
• To wear and/or utilize necessary clothing or equipment in compliance with safety regulations.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Only applications submitted online via the jobs.gc.ca site will be accepted. To submit an application online, please select the button "Apply Online" below. All information about the process will be sent by email. You are therefore responsible for regularly checking your email account to see if you received new messages about this process.

Screening questions have been built into the application process. Answers provided to the screening questions will be used to assess both education and experience. You must answer the screening questions in addition to providing a resume. For experience qualifications, your answers must include concrete examples that demonstrate how the experience was obtained. The onus is on the candidate to provide sufficient information in their answers. Additional information will not be solicited from the candidate. The resume will be used to validate the information provided through the screening questions.

Random selection, top down selection and/or the application of asset criteria may be used at any step of the process.

Please note that all written communication, including the screening questions, may be used to evaluate the ability to communicate effectively in writing.

You must provide proof of your education credentials.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. If you meet them, please demonstrate in your application.

A written examination may be administered. An interview will be administered. Reference checks will be sought.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

If applicable, please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.