Industrial Relations Analyst

Update: Change on closing date.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

On October 6, 2021, the Government of Canada announced its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment. Accommodation requests will be assessed on a case-by-case basis and will be limited to employees who are unable to be vaccinated due to a certified medical contraindication, religion or any other prohibited ground of discrimination as defined in the Canadian Human Rights Act (CHRA).

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ON-LINE APPLICATIONS
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We strongly encourage applicants to submit their applications on-line. Following are some of the benefits associated with applying on-line:
• Applicants can create and manage their accounts and apply to job opportunities as long as an internet connection is available.
• Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
• Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

Should you be unable to apply on-line on jobs.gc.ca, please submit your application, quoting the Selection Process Number, to the application contact listed on the poster on or before the closing.

PRE-SCREENING QUESTIONS: The pre-screening questions MUST be completed when applying for this selection process. It is your responsibility as a candidate to answer these questions in detail explaining and substantiating, using the STAR principles (Specific situation (S), Task (T), Actions taken (A) and Results (R)), how you meet each of the essential experience qualifications associated with the position you are applying for. You must clearly indicate in writing the dates, duration and breadth of the experience and indicate when and where you obtained the experience. Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities. You must provide concrete examples, which illustrate how you meet each qualification. Failure to provide this information in the requested format may result in your application being rejected. Résumés may be used as a secondary source to validate the education and the experiences described in candidates’ answers to the pre-screening questions.
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Work environment

The Labour Program’s Federal Mediation and Conciliation Service (FMCS) provides dispute resolution and relationship development assistance to trade unions and employers under the jurisdiction of the Canada Labour Code (Code). As an Industrial Relations Analyst, you will join the team of the Dispute Resolution Services at the National Headquarters and play an important role in the administration of the dispute resolution provisions of Part I of the Code.

In this role, you will be in regular contact with employer and union representatives who submit different types of requests (e.g. arbitration, conciliation, mediation), as well with conciliation officers/mediators working in our regional offices in the management of files under your responsibility. In addition, you will provide advice and recommendations to senior management related to the administration of files.

Presently, the official location (designated workplace*) of the positons to be staffed is 165 de L’Hotel de Ville (Place du Portage, Phase II)in the National Capital Region (NCR). However, due to the COVID-19 pandemic, the Labour Program employees are required to work remotely from home. When an eventual return to the workplace will be possible, there may be, at the manager’s discretion or based on operational requirements, a continued option or requirement to work from a different ESDC/Service Canada Office location or from an employee’s residence located in Canada. Therefore, individuals who believe they meet the listed essential qualifications of the position, regardless of where they live or work, are encouraged to apply.

* Designated workplace: location of work or business address where the employee would work if a telework, hoteling or remote working arrangement was not in place.

Intent of the process

A pool of qualified candidates will be established and could also be used to staff similar positions with various tenures, titles and security requirements within Employment and Social Development Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation with a degree* from a recognized post-secondary institution with specialization in industrial relations or some other specialty relevant to the position or an acceptable combination of education, training and/or experience.

* Unless it is otherwise specified (e.g., Master’s degree), the term “degree” refers to a baccalaureate as established by educational authorities.

If you went to school outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Read more on Degree equivalency or visit the Canadian Information Centre for International Credentials (CICIC) at: https://www.cicic.ca. This website provides links to a number of Canadian organizations that provide equivalency assessments. Any applicable fees are the responsibility of the candidate.

Degree equivalency

EXPERIENCES

EX1. Significant experience* in conducting analysis or research on industrial relations issues;

EX2. Significant experience* in drafting documents such as, but not limited to, briefing notes, reports, letters or question period cards;

EX3. Significant experience* in providing advice and recommendations to management.

* “Significant” refers to the depth and breadth of experience associated with the performance of a broad range of related activities which were the candidate’s primary work responsibilities.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

KNOWLEDGE

AK1. Knowledge of labour and employer organizations in Canada and their representatives;

AK2. Knowledge of industrial relations trends and their impacts on the labour-management relationships.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CCC/CCC)

Information on language requirements

KNOWLEDGE

K1. Knowledge of applicable labour relations legislation in the federal jurisdiction, including Part I of the Canada Labour Code;

K2. Knowledge of collective bargaining procedures and practices, and of industrial dispute settlement procedures, in use within organizations subject to Part I of the Canada Labour Code.

ABILITIES

A1. Thinking things through;

A2. Ability to communicate effectively orally;

A3. Ability to communicate effectively in writing.

PERSONAL SUITABILITY

PS1. Effective interpersonal relationships

PS2. Teamwork

PS3. Initiative

PS4. Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

OPERATIONAL REQUIREMENTS

Willingness and ability to work overtime on occasion, sometimes on short notice.

Conditions of employment

Secret security clearance

Must be fully vaccinated against COVID-19 and attest to their vaccination status or have a supported accommodation measure based on a medical contraindication, religion, or any other prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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Application Process - Tips & Tricks
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• Manage your time wisely! A Government of Canada job application can take an hour or more to complete thoroughly.
• Found the job online, but don’t have the time to apply right away? Create and sign into the GC Jobs platform and hit “Apply Online” then confirm that you want to continue with
the application. This will save the job posting to your “Job Applications” page. Don’t forget to make a note of the closing date so can return to complete the application before the deadline!
• To avoid running into a frustrating “Timed Out” error message while filling out the application form, open a personal Word document to house your responses to the screening questions. Save often! Once you feel you have answered each question to the best of your ability, copy and paste your answers into the application questionnaire on your GC Jobs account and hit SAVE!
• When answering the screening questions, use complete sentences and be mindful of grammar and punctuation! The answers you provide replaces a cover letter and supports your resume. Using statements such as “please refer to resume” will not be accepted as a valid response.
• It is your responsibility to clearly describe HOW you meet each of the screening criteria, outlined above, by thoroughly responding to the screening questions in the online application. Simply stating that you have the required qualifications is not enough. Rather, provide concrete and detailed examples that clearly explain WHERE, WHEN and HOW you gained the experience. Failing to do so could result in your application being rejected.
• Under exceptional circumstances, should you be unable to apply on-line via jobs.gc.ca, it is possible to submit your application, quoting the Selection Process Number, to the application contact listed on the poster on or before the closing date.

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ASSESSMENT
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Persons are entitled to participate in the appointment process in the official language of their choice.

The Essential Qualifications and Asset Qualifications may be assessed using various methods of evaluation including, but not limited to, interviews, written exams, PSC tests, reference checking, simulation exercises, and role plays.

Please note that asset qualifications, top-down and/or random selection may be used to identify which applications will be given further consideration.

The essential qualifications that are listed in the statement of merit criteria are mandatory. Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score or a top-down approach may be used at any step if there is a sufficient number of candidates to meet immediate and anticipated staffing needs.

Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

All information obtained through the selection process, from the time of application to close of process, could be used to evaluate the candidates.

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PROOF OF EDUCATION
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You must provide proof of your education credentials.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

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TRAVEL STATUS - TRAVEL COSTS
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Please note you will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, you will be responsible for travel costs.

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COMMUNICATION
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All communication regarding this process will be administered via e-mail and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). It is the candidate's responsibility to provide a valid e-mail address and update their personal information when it changes. If special circumstances prevent you from having access to your e- mail, please contact the HR contact noted above.

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BILINGUAL POSITIONS
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To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation (SLE) results (proof will be required).

If you have undertaken a SLE by the Public Service Commission (PSC), you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/publicservicecommission/corporate/about-us/contact- us.html#sle. For more information on SLE, visit the following web-site: http://www.psc-
cfp.gc.ca/ppc-cpp/sle-els/cand-info-cand-eng.html

Second Language Writing Skills Self-Assessment: In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application. https://www.canada.ca/en/public-service-commission/services/second- languagetestingpublicservice/self-assessment-tests.html.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.