Careers in Administrative Support at PSPC for Employment Equity Group Members

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

In order for you to be considered for this process, YOU MUST self-declare at the time of application (as prompted in the application) as a member of one of the following Employment Equity groups: Aboriginal persons; visible minorities; persons with disabilities. The definition of each of the designated groups as defined by the Employment Equity Act can be found at the following website: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/employment-equity.html

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

This process will establish a pool of partially or fully qualified candidates that may be used to staff similar positions with various tenures within PSPC at the following locations: Calgary (Alberta), Edmonton (Alberta), Regina (Saskatchewan), Saskatoon (Saskatchewan) Vancouver (British Columbia), Victoria (British Columbia), Whitehorse (Yukon), Winnipeg (Manitoba) and Yellowknife (Northwest Territories).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
(Essential for all groups and levels)
- A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience
(Essential for all groups and levels)
- Experience in providing general administrative or clerical support services in an office setting or virtual environment.
- Experience in using Microsoft Office such as Word, Outlook, PowerPoint, or Excel.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

DEPENDING ON THE POSITION BEING STAFFED, ANY OF THE FOLLOWING QUALIFICATIONS MAY ALSO BE DEEMED AS AN ESSENTIAL QUALIFICATION. CANDIDATES AND PERSONS WITH A PRIORITY ENTITLEMENT WHO POSSESS THOSE QUALIFICATIONS WILL BE CONSIDERED FOR THAT SPECIFIC VACANCY.

Asset Education:
- College Diploma or Certificate from a recognized institution with an acceptable specialization in office administration or in another field relevant to the position to be staffed such as Human Resources, Business, Finance, Communications etc.

- University degree from a recognized post-secondary institution.

Degree equivalency

Asset Experience
- Experience performing accounts payable or accounts receivable related tasks such as preparing purchase orders or contracts, budget tracking/forecasting, experience issuing and/or paying invoices.
- Experience coordinating meetings and/or workshops such as organizing meeting logistics, agenda creation, taking records of decisions/meeting minutes, tracking action items etc.
- Experience providing administrative support in a Human Resources environment
- Experience planning and organizing work related travel arrangements and/or processing travel claims.
- Experience in delivering training or information sessions.
- Experience using advanced functions of videoconferencing tools (such as MS Teams, Zoom, WebEx).
- Experience using SharePoint and/or Systems Applications and Products (SAP).
- *Recent experience as an administrative assistant or executive assistant within an executive or senior manager office.
- Experience managing correspondence and confidential information.
- Experience in supervision.

Definitions:
* Recent experience means within the past three (3) years

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB

Information on language requirements

Competencies
- Demonstrating Integrity and Respect
For example, do you understand and display common courtesy and kindness towards fellow colleagues and clients?

- Thinking things through
For example, do you stop and reflect during each step of your work to ensure thoroughness?

- Working effectively with others
For example, do you work well and cooperatively in a team environment?

- Showing initiative and being action oriented
For example, do you see something that needs to be done and offer to ‘just do it’?

- Client Service Competency – Level 1
For further information please visit: https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html

- Dependability
For example, do you follow through with commitments and meet deadlines?

Abilities
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements
- Willingness and ability to work overtime on short notice
- Willingness and ability to travel occasionally

Conditions of employment

- Reliability Status Security Clearance. Depending on the position being filled, a secret level clearance may be required.

- All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

- Other conditions of employment may apply, depending on the position being staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Should you meet the requirements of the above, you will be placed in a PARTIALLY ASSESSED pool. Depending on the position being staffed, you will be assessed further.

The ASSET qualification(s) may be used for screening of applications and/or may be invoked at any time of the selection process. If you meet these asset qualifications(s), PLEASE CLEARLY DEMONSTRATE IN WRITING HOW YOU MEET THEM. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to written and oral tests, recorded interviews, and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

The selection board may, at any point during the selection process, use random selection.

You will be required to complete screening questions as part of your online application. You must demonstrate how you meet the education and experience requirements as well as the assets. It is not enough to indicate that you meet the qualifications or to provide a list of past or current responsibilities rather, you must indicate how, when and where you acquired these qualifications by providing concrete examples. If the demonstration of your experience is not explicit enough, your application may be screened out.

Applications will be assessed on depth and breadth, based on the position to be staffed, and the information you provide in your application and/or throughout your assessment.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

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FREQUENTLY ASKED QUESTIONS
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- I have a disability that does not allow me to apply online, who do I contact to help me with the submission of my job application?
You can contact an Officer at the Federal Public Service Job Advertisement Information Line by calling 1-800-645-5605.

- Who can I contact if I have technical difficulties with the GC Jobs website?
You can contact the Public Service Commission of Canada's support centre by selecting the "Contact Us" link below, in the left corner of this window, or by calling 1-888-780-4444.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.