Senior Business Analyst (AS-05)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

IMPORTANT: This selection process replaces selection process number 2022-CSD-EA-NHQ-0044195. If you had submitted an application for selection process 2022-CSD-EA-NHQ-0044195 note that it will be necessary to submit a new application to this selection process.

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

Individuals who identify with the LGBTQ2+ community and have any questions concerning their potential candidacy in this selection process are encouraged to send an email to the following mailbox: . This mailbox is confidentially managed by a person of the LGBTQ2+ community.

Canada continues to navigate the challenges of the COVID-19 pandemic. As the country’s largest employer, the Government of Canada is committed to playing a leadership role by further protecting the health and safety of public servants and the communities where they live and work across Canada. Vaccination is the most effective tool to reduce the risk of COVID-19 for Canadians and protect the broader public health. As of October 6, 2021, the Government of Canada requires public servants to be fully vaccinated against COVID-19. Accommodation requests will be assessed on a case-by case basis and will be limited to employees who are unable to be vaccinated due to a certified medical contraindication, religion or any other prohibited ground of discrimination as defined in the Canadian Human Rights Act (CHRA).

IS THIS POSITION FOR YOU?

• Yes if you like to take up challenges and be in the action,
• Yes if you thrive to offer the best client service,
• Yes if you like finding solutions to complex situations and
• Yes if you think outside the box!

WHAT YOU NEED TO KNOW

• The positions to be staffed are at the AS-05 group and level.
• We currently have three (3) vacancies across Canada.
• No cover letter required, simply answer the screening questions.

HOW TO APPLY (***PLEASE READ CAREFULLY***)

You must demonstrate how you meet the education and experiences (essential and asset) by answering the screening questions. Failure to provide CONCRETE AND DETAILED WORK EXAMPLES that demonstrate how you meet the prescreening qualifications will result in your application being screened out, i.e. simply listing your duties/responsibilities is not a concrete example.

Duties

This position is primarily responsible for ensuring that the team is functioning efficiently and is responding adequately to client needs; providing oversight in management of best practices in business analysis and/or project management. Providing advice and recommendations to the senior management on the efficient and effective use of technology solutions and business procedures.

Work environment

Why work here?

With more than 29,000 employees, ESDC is one of the largest departments. We were named one of the National Capital Region’s Top Employers by the editors of the Canada’s Top 100 Employers project, and now we are proud to share that we are also winners of the Canada's Best Diversity Employers Award! This special designation recognizes the employers in the Ottawa-Gatineau metropolitan area that lead their industries in offering exceptional places to work.

More about the HR Systems Directorate :

The HR Systems team within Strategic Directions and Management Services (SDMS) supports myEMS PeopleSoft based on EDSC's specific requirements. EDSC is the first department to implement PeopleSoft 9.2 and has therefore been able to take full advantage of the latest Oracle tools and modules. We take pride in responding and analyzing requirements from different sources in order to deliver services to our managers and employees via our different HR Systems and in supporting the Human Resources Services Branch to modernize digitally its operations.

Our team’s approach is based on the agile methodology that allows development of tailored solution in an iterative approach.

The HR Systems team is a dedicated, committed and passionate and customer service oriented team. This is a perfect opportunity to exercise your ability to influence and support this team with your input and ideas.

In addition, since we have already been working virtually for several years, we have all the tools in place to work efficiently from home: laptop, VPN, cell phone, MS Teams, no paper files, virtual team meetings, etc. Our team promotes work-life balance and offers flexible work schedules.

Note that other Directorates with exciting mandates may be using this pool to staff their positions.

Intent of the process

A pool of qualified candidates will be established and could also be used to staff similar bilingual Imperative positions with various tenures, titles and security requirements using different staffing mechanisms (deployments, indeterminate/determinate appointments, actings, assignments/secondments) within the Employment and Social Development Canada across Canada.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

• A secondary school diploma or employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience).

Degree equivalency

EXPERIENCE

• Experience collecting, analyzing and documenting user requirements.
• Experience facilitating discussions as well as negotiating solutions.
• Experience developing and maintaining working relationships with stakeholders and clients.
• Experience providing advice and guidance and recommendation to management (manager level and up).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS (not mandatory but may serve to select candidates for further assessments or right fit selection for appointment)

• Business Analysis Certificate
• Experience using PeopleSoft 8.9 or more recent version in at least 3 modules excluding self-service for employees and managers.
• Experience using an HR system recognized by the TBS.
• Experience executing software testing (elaborating testing planning, creating testing scenarios and test, configuring testing data and executing testing testing scripts).
• Experience using a reporting data base system; IBM Cognos, SQL.
• Experience assessing the impact of system change requests.
• Experience developing and delivering presentations.
• Experience supervising staff.
• Ability to identify concerns related to future requirements.
• Ability to develop others.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative CBC/CBC and Bilingual Imperative BBB/BBB

Information on language requirements

• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.

• Strategic Thinking
• Relationship Building
• Problem Solving
• Leadership
• Initiative
• Autonomy
• Discretion
• Adaptability

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

• Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

OPERATIONAL REQUIREMENTS

• Willingness and ability to work overtime on short notice occasionally.

Conditions of employment

Reliability Status security clearance - Must be fully vaccinated against COVID-19 as per the Policy on COVID-19 Vaccination for the Core Public Administration.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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ASSESSMENTS
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Candidates must meet all the essential criteria in order to be appointed. However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

A variety of assessment tools may be used in the assessment of candidates, such as: written test, self-assessment, situational exercise, oral interview and/or reference checks. Note that assessment tools will be administered electronically and virtually.

Please note that random selection, asset qualifications and/or a top-down selection approach may be used at any stage of the assessment process to identify which applications will be given further consideration.

What is a top-down selection? It is where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

At the time of assessment proof of education will be required. If you were educated outside of Canada, you must have your credentials and/or diploma assessed against Canadian education standards. The public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognize credential assessment service. For more information please click on Degree Equivalency.

A security check may also be administered during assessment.

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COMMUNICATION
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Acknowledgment of receipt of applications will not be sent. Only candidates that will meet the prescreening criteria will be contact for the next assessment phase.

PLEASE NOTE: We will be contacting candidates by email including invitations for evaluations. Candidates are responsible for providing a valid email address that accepts email from unknown users (some email systems block these types of email). It is your responsibility to check both your jobs.gc.ca account and email account regularly to ensure that you do not miss any opportunities. Make sure to also check your junk mail folder. It is entirely your responsibility to inform us of any changes to your contact information.

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BILINGUAL POSITIONS
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To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the PSC, you can obtain a copy of the SLE results, by requesting it at the following website: http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/result-eng.htm

The Unsupervised test of written expression and reading comprehension for level B or C (COVID-19) will be used.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.