Engagement and Outreach Coordinator / Communications Coordinator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

Do you have passion for connecting and engaging with people? Do you consider yourself a creative thinker? Do you want to contribute to a mandate that impacts Canadians directly?

As an Engagement and Outreach Officer or Communications Coordinator in the Public Affairs Branch, your duties will include developing marketing and communications products, preparing information notes and reports, coordinating the delivery of activities and initiatives, and contributing to advancing branch objectives.

The roles involve both working autonomously and building strong relationships within the branch and with other teams across the Agency. Excellent organizational and problem-solving skills are essential to respond effectively to shifting priorities in a fast-paced environment.

If you are interested in being part of a hard-working and dynamic team, look no further. This is your chance to join an organization where innovation and teamwork are valued.

FCAC is a small independent federal agency that offers a stimulating work environment. From regulating the banks to educating consumers on managing their finances and researching the latest in consumer behaviour, FCAC is an organization with a growing profile where everyone contributes to achieving results.

Work environment

Subject to the Public Service Employment Act (PSEA), we offer the same pension and benefits plans as the core public administration. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We have our own unique classification system (RE and REX) with relevant equivalences. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. The designated workplace for this position is located in downtown Ottawa, Ontario. However, requests to telework from other parts of Canada may be considered. For information on our telework requirements and conditions, please contact us.

Intent of the process

We are seeking to staff three (3) indeterminate (permanent) positions.

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Degree from a recognized post-secondary institution or acceptable combination of education, training and experience.

Degree equivalency

EXPERIENCE

Experience writing and editing a variety of communications or marketing products, including at least three of the following: news releases, backgrounders, frequently asked questions, messages for internal audiences, web content, social media content, online articles, or other acceptable products.

Experience contributing to the development and implementation of communications or marketing plans.

Experience conducting research and analyzing information and data from various sources to prepare written communications products, reports or similar documents.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Degree from a recognized university with acceptable specialization in commerce, finance, communications, or in any other field relevant to the work to be performed.

Degree equivalency

Experience in media relations.

Experience writing content for the general public.

Experience in digital communications monitoring, analysis, performance measurement and reporting.

Experience coordinating logistics for public events and speaking engagements involving senior management (director-level and above).

Experience establishing and maintaining relationships with subject-matter experts or external stakeholders to advance communications or marketing initiatives.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE

Knowledge of communications and marketing methods and tactics, including new and innovative approaches.

ABILITIES AND COMPETENCIES

Ability to communicate effectively in writing
Ability to communicate effectively orally

Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action oriented

Conditions of employment

Reliability Status security clearance

All employees of the Financial Consumer Agency of Canada (FCAC) are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service and asked separate agencies to implement policies mirroring the requirements announced for the rest of the public service.

As per the new FCAC Policy on COVID-19 Vaccination, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Unless an accommodation has been granted, applications must be submitted through the jobs.gc.ca site. There are some benefits associated with applying on-line: Applicants can create a profile and retrieve stored application(s) (personal information and résumé) previously submitted and modify them, if necessary, before submitting the application.

Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.

Candidates invited to an interview will be required to provide proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Various assessment tools may be used in this selection process such as: written tests, performance assessments, interview, reference checks etc. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

You must meet all essential qualifications in order to be appointed to the position.

Candidates may be required to meet some or all the asset qualifications, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please clearly indicate this by including your substantive group and level in your CV.

Acknowledgment of receipt of applications will not be sent.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cutoff scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

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Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.