Director of Health Services Quality and Performance

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Assessment accommodation

Are you an experienced physician leader looking to translate your talents and interests in the diagnosing and treating health problems to understanding and resolving health system level challenges? If so, the Canadian Forces Health Services Headquarters (CFHS HQ in Ottawa, Ontario) is looking to fill the position of Director of Health Services Quality and Performance!

The mission of the CFHS is to provide full spectrum, high quality health services to Canada's fighting forces wherever they serve. Our mandate is three-fold:

1. Deliver high quality health care, with a strong emphasis on primary and mental health care, to a population of 65,000 regular force and 6,000 reserve force members on 32 bases and Wings across Canada.
2. Provide a deployable health capability to support military missions at home and abroad.
3. Protect and promote the health of the CAF population through public health and occupational health programming and services.

Reporting directly to the Canadian Armed Forces (CAF) Surgeon General/Director General Health Services, the successful candidate is a key member of the CFHS strategic leadership team. The Director will lead a small but growing team developing and coordinating programs designed to enhance CFHS’s ability to monitor the quality of the services it provides and improve its performance as a health system. These programs include Patient Safety, Clinical Quality, Quality Improvement, Evaluation, Performance Measurement, Health Services Complaints and Investigations, and Knowledge Transfer. The Directorate also works to promote an organization-wide culture of quality, safety and performance within the CFHS.

How does this work?

Step 1: We want to learn about you! Click “Apply online”. Submit a detailed resume and answer some screening questions in the online application. Please be thorough in your responses!

Step 2: Matching! We will carefully review all of your qualifications. If your talent matches our needs we may contact you for further information or assessment.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
◾Graduation with a medical degree from a recognized school of medicine.

Degree equivalency

OCCUPATIONAL CERTIFICATION
◾Possession of an active unrestricted license to practice medicine from a provincial College of Physicians and Surgeons.

EXPERIENCE
◾Significant* clinical experience in a complex, interdisciplinary healthcare environment.
◾Experience in management of human and financial resources.
◾Experience leading the development, implementation and evaluation of health care related policies, programs or projects.
◾Significant* experience in providing strategic advice, briefings and recommendations to senior management related to health care quality and health system performance matters.
◾Experience liaising with outside agencies, regulatory bodies and professional associations in matters related to health care.

*Significant is defined as the scope, depth and breadth of experience normally associated with having performed a broad range of various activities which would have been acquired over a period of at least two (2) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETNCIES
◾Create vision and strategy
◾Mobilize people
◾Uphold integrity and respect
◾Collaborate with partners and stakeholders
◾Promote innovation and guide change
◾Achieve Results
◾Communication

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
◾A master degree in a field relevant to health care leadership or management.

Degree equivalency

ASSET EXPERIENCE
◾Experience working within the Canadian Forces Health Services (CFHS) at the strategic level.
◾Experience in public relations or communications.
◾Experience conducting medical literature reviews and producing review summaries.
◾Experience working with various acts and legislations such as the Access to Information Act, the Privacy Act, the Human Rights and Freedom Act, the National Defence Act, etc.
◾Experience leading work groups, committees or multidisciplinary / interdisciplinary project teams with internal and external stakeholders.

ORGANIZATIONAL NEEDS

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

The Department of National Defence is committed to providing an environment where justice, fairness and the elimination of barriers helps build a skilled, diverse and representative workforce reflective of Canada. We welcome diversity in all its forms, promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Please note that preference for hiring will first be given to candidates who are members of the above mentioned designated groups.

In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of CAF members.

OPERATIONAL REQUIREMENTS
◾Willingness and ability to travel
◾Willingness and ability to work overtime including weekends
◾Willingness and ability to work a flexible schedule

Conditions of employment

Reliability Status security clearance

◾Must maintain an active unrestricted license to practice medicine from a provincial College of Physicians and Surgeons.
◾Must be a member in good standing of a provincial College of Physicians and Surgeons.
◾Must be able to travel.
◾Must be able to work overtime including weekends.
◾Must be able to work a flexible schedule.

◾All employees of the core public administration are required to be fully vaccinated against COVID-19, unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act and attest to their vaccination status.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. Top down selection may be used during any stage of the selection process.

2. All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

3. Assessment: You may be assessed using one or more of the following tools: application, interview(s), work sample and publications, performance appraisals, reference checks and interactions with internal staff during the process and personal knowledge.

4. Appointment decisions may be based on one or more of the following criteria:
a) Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;
b) Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
c) Depth, breadth, type of work-specific experience;
d) Level/degree of one or more competencies/qualifications;

5. On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.