Travel Information Program Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates must submit their application using the "Apply online" function. Only applications submitted via this portal will be considered.

Duties

Do you love keeping up with international events and knowing what’s happening in all parts of the world? Do you enjoy being in the thick of the action? Are you proactive, quick to act and work well under pressure? Do you value work that is relevant and high profile? Are you ok with working in the middle of the night when there’s a crisis on the other side of the planet?

If you’ve answered yes, keep reading!

The Travel Information Program is looking for energetic and motivated individuals to join its team. Travel Information Program officers monitor world events for incidents that could impact the safety and security of Canadians (coup d’états, terrorist attacks, civil unrest, natural disasters, etc.) and publish relevant information and advice on travel.gc.ca (one of the most visited GoC pages!). This is not your average 9 to 5 job. The program operates 24/7, 365 days a year.

Duties include:

- Monitoring, consulting and searching a variety of sources for information on current world events;
- Analyzing whether these events can affect the safety and security of Canadians;
- Consulting various internal stakeholders to validate facts and reach a consensus;
- Writing clear and concise advice for Canadians travelling abroad;
- Editing and translating of information and communications documents;
- Publishing advice on travel.gc.ca.

Work environment

As an integral part of Global Affairs Canada’s consular mandate, the Travel Information Program provides Canadians with official Government of Canada advice on situations that may affect their safety and well-being abroad in the Travel Advice and Advisories on www.travel.gc.ca.

A career at Global Affairs Canada means contributing to Canada’s place in the world. It offers opportunities to work on fascinating issues with a network of dedicated and high-performing professionals.

Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation is valued.

Global Affairs Canada is committed to promoting and supporting values such as equitable treatment, accommodation and an environment free from harassment and discrimination as well as encouraging and supporting employees to work at their full potential. We are located in Ottawa. Employees will be expected to come into the office every week as per a hybrid model which will be further determined as we return to the workplace.

Intent of the process

Immediate needs: The purpose of this process is to fill 3 positions.

Future needs: A pool of candidates may be established to fill similar IS-04 positions within Travel Information Program (Travel Advice and Advisories), Consular Training, and Corporate Support. The tenures, language requirements and security clearance levels may vary depending on the positions to be filled.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
• A degree from a recognized university in Communications, Journalism, Political Science, International Relations, Translation or some other specialty relevant to the position.

Degree equivalency

EXPERIENCE
• EX1: Experience researching and analyzing information from a variety of sources on current issues;
• EX2: Experience in writing or editing concise information documents for the public;
• EX3: Experience in leading and coordinating consultation processes with various stakeholders.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
• A1: Experience in the consular field;
• A2: Experience as a writer, translator or editor;
• A3: Experience applying the Government of Canada Policy on Communications and Federal Identity.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CPC/CPC)
* Code P is for bilingual positions requiring the use of technical or specialized official language skills. These skills are normally acquired through specialized training or experience. The Second Language Evaluation (SLE) tests prescribed by the Public Service Commission are not used to evaluate skills requiring the use of code P.

*An exam will be administered to assess the CPC/CPC language requirement and the knowledge of English and French grammar. GAC is responsible for identifying and developing the appropriate assessment tools to assess code P.

Information on language requirements

KNOWLEDGE
• K1: Knowledge of current issues and international events that may impact the safety and security of Canadians abroad;
• K2: Knowledge of principles of grammar, style, editing, translating and writing for the web.

COMPETENCIES
• C1: Ability to communicate effectively in writing;
• C2: Ability to communicate effectively verbally;
• C3: Ability to organize work, set priorities under pressure and meet deadlines;
• C4: Ability to provide advice and recommendations to management;
• C5: Ability to research, analyze and synthesize information.

PERSONAL SUITABILITY
• PS1: Initiative;
• PS2: Thinking Things Through;
• PS3: Teamwork;
• PS4: Dependability;
• PS5: Attention to detail.

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
• Candidate must be willing and able to work overtime in case of a crisis affecting Canadians abroad, on short notice;
• Candidate must be willing and able to be on standby on weeknights and weekends 24/7 (approximately one week per month) and carry a mobile phone at all times.

Conditions of employment

• Secret clearance (to be obtained upon appointment);
• The Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police requires you to be fully vaccinated against COVID-19, and that you attest to your vaccination status as per the Policy unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act. You can find more specific information on the collection and use of your personal information when you submit your attestation.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In order to manage the number of applications in this selection process, management may use top-down or random selection at various steps in the process to determine the number of candidates who will continue in the process.

If you do not fully complete the screening questions as instructed, you may be screened out. Please note that your attention to detail will be assessed during this screening phase.

A written examination may be administered.

An interview may be administered.

Reference checks may be sought.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that some or all the asset qualifications could be used at the screening phase.

If you are already an employee of the Government of Canada, please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please note that in addition to all assessment methods such as the application, exam, interview, correspondence and communication in relation to this selection process may also be used to assess certain qualifications.

Candidates with foreign credentials must provide proof of their equivalency to Canadian educational standards. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Candidates must provide their proof of education credentials, in the form of a diploma or official transcripts (original documents only) at a later time in the process.

Persons are entitled to participate in the assessment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All candidates that apply to this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received. Communication for this process will be conducted via the e-mail address provided in your application. It is your responsibility to ensure that you check for messages regularly.

If you required technical support to apply for this position, please contact jobs.gc.ca at: http://emplois-jobs.gc.ca/centres/contact-contactez/index-eng.php.

Please note that candidates are responsible for submitting their application by the closing date in order to be considered. No applications will be accepted after the application period.

VERY IMPORTANT NOTE: The PSRS system will time out after 60 minutes of inactivity which may result in your inability to save your work or loss of data. It is recommended that you draft ALL RESPONSES in another document on your PC which may be saved (e.g. in MS Word or WordPerfect) and copy/paste into the PSRS system when completed.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.