Administrative and Clerical Positions (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Only applications submitted via this portal will be accepted. If you encounter any problems or issues when submitting your application with the online portal, please contact the Public Service Commission (PSC) through their “Contact us” page (https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/contact-us.html). If you need to contact the PSC, please advise us to avoid any unnecessary delays in the application process.

You will be required to show how you demonstrate the essential and asset qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume and answering online screening questions. It is NOT SUFFICIENT to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Work environment

The CBSA is dedicated to building a workforce that comprises individuals with a diversity of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experiences to the success of the team. We encourage everyone to apply, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, military service, or other status protected under federal law.

Intent of the process

This process will be used to staff the following positions:
Intelligence Clerk (CR-04)
Office Assistant (CR-04)
Enforcement Assistant (CR-05)

A list of qualified candidates will be established and may be used to staff similar, term and/or indeterminate positions, acting, assignments/secondments situations, or deployments for immediate vacancies and anticipated vacancies in the Prairie Region. This process may be used to staff vacant positions at various work locations within the Prairie Region that are not specified.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of two years of secondary school or employer-approved alternatives*

*The employer-approved alternatives to two years of secondary school are:
1. A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
2. An acceptable combination of education, training and/or experience.

Note: Proof of an educational credential that is higher than the education required may be acceptable. For example, proof of a bachelor's degree may be acceptable when a secondary school diploma is required.

Degree equivalency

Experience:
EEX1: Experience providing clerical or administrative support services (e.g. purchasing offices supplies, receiving goods, entering data, managing correspondence, archiving documents, etc.).
EEX2: Experience using Microsoft Office Suite such as Microsoft Excel, Word, Outlook and PowerPoint or equivalent.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual - Imperative (BBB/BBB)

Information on language requirements

Skills & Abilities:
AB1: Ability to communicate effectively orally
AB2: Ability to communicate effectively in writing
AB3: Ability to organize, plan and prioritize

Competencies:
PS1: Demonstrating integrity and respect
PS2: Thinking things through
PS3: Working effectively with others
PS4: Showing initiative and being action-oriented
PS5: Dependability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:
AEX1: Experience organizing meetings, teleconferences, videoconferences, information sessions or events.
AEX2: Experience in the capture, retrieval, compilation, manipulation or archiving of data using computer software or systems.
AEX3: Experience in providing advice and guidance to internal or external clients.
AEX4: Experience in using enforcement databases such as National Case Management System (NCMS), Global Case Management System (GCMS), or Canadian Police Information Center (CPIC).
AEX5: Experience with Enforcement and Intelligence programs and/or legislation.

ORGANIZATIONAL NEEDS:
Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women.

“Indigenous peoples” and “Aboriginal peoples” refer to people who are North American Indian or members of a First Nation, Métis or Inuit. North American Indians or members of a First Nation include treaty, status or registered Indians, as well as non-status and non-registered Indians. “Aboriginal peoples” is the legislative term that appear in the Employment Equity Act and the Employment Equity Regulations.

Conditions of employment

Conditions of employment may vary depending on the position being staffed:
- Reliability Status security clearance.
- Secret security clearance.
- Willingness and ability to work overtime, often on short notice.
- Willingness and ability to travel, as required.
- A valid driver's license or the personal mobility associated with having a valid driver's license.
- Some positions may require one to work various shifts, including evening and weekends.
- Some positions may require lifting or carrying up to 25 kg.
- Some positions may require successful completion of the Canadian Firearms Safety Course.
- Some positions might require you to operate a government vehicle.
- All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Persons are entitled to participate in the appointment process in the official language of their choice.

For this selection process, our intention is to communicate regularly with candidates by e-mail. Candidates who apply to this selection process must provide a valid e-mail address and ensure this address is functional and accessible at all times and accepts messages from unknown users.

You may be assessed using a variety of assessment tools, such as, but not limited to: standardized tests, written exams, interviews, simulation exercises, reference checks, self-assessments, candidate achievement record, etc.

It is the responsibility of the candidate to notify the selection board of any pre-approved leave throughout the duration of the process in order to facilitate scheduling. Such notification should take place prior to the leave. Should a candidate be unavailable on the scheduled testing or interview date(s) due to illness, he/she must advise the board and a medical certificate may be required.

Top-down selection may be used during the assessment process which means that only candidates who achieve the pass mark and are among top ranking scores may be given further consideration in this selection process.

Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

A pass mark will be established for each essential qualification. Candidates must meet each essential qualification to be appointed to a position. A candidate may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational requirements, or operational needs. However, meeting these criteria is desirable and may be used as a deciding factor in choosing the person to be appointed.

You must provide proof of your education credentials. You will be advised to provide the documents later in the process. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above.

Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.