Reference Number
EXT22J-023243-000014
Selection Process Number
22-EXT-EA-BC-1033559
Organization
Global Affairs Canada
Year
2022-2023
Days Open
21
Classification
IT02
City
Ottawa
Type
External
Total
160
Employment Equity
91
(56.9%)
Screened out
48
(30%)
Screened in
112
(70%)
Employment Equity 56.9% 91
Screened Out 30% 48
Screened In 70% 112
Women 15% 24
Visible minority 45.6% 73
Indigenous 0% 0
People with disabilities 6.3% 10
English 58.8% 94
French 41.3% 66
Citizens 76.9% 123
Permanent Residents 0% 0
Update: Please note that the closing date to apply has been extended to May 11, 2022.
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
👉 You can check out the YouTube link below to learn more about a career as an FSITP :
https://youtube.com/playlist?list=PLI-XuG0q34g1cakX5xJzPTLn7ekjlFZbp
As reflected in the Public Service Employment Act (PSEA), Canada "will continue to gain from a public service that strives for excellence, that is representative of Canada’s diversity and that is able to serve the public with integrity and in their official language of choice". Diverse perspectives and approaches contribute to better programs and stronger policy advice for the benefit of all Canadians. In support of this objective, Global Affairs Canada has in place a strong and wide-ranging diversity agenda recently complemented by the addition of a departmental Anti-Racism Secretariat. Employment equity may be used to address the underrepresentation of the following designated groups: women, aboriginal peoples, persons with disabilities, visible minorities.
It is your responsibility as a candidate to explain and substantiate how you meet each of the essential experience qualifications in this poster. You must clearly indicate in writing the dates (months/years e.g., from 03/2021 to 03/2023), duration and description of the experience and indicate when and where you obtained the experience. Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities. You must provide concrete examples that illustrate how you meet each qualification. Résumés may be used as a secondary source to validate the education and the experiences described in candidates’ answers to the pre-screening questions.
Working at Global Affairs Canada (GAC) offers the opportunity for a global career, and provides a wealth of international experiences that enable employees to enhance their professional skills and broaden their global perspectives. A career in the department helps to shape Canada's place in the world. Our global network is made up of professionals working in Ottawa, across Canada and around the world. Global Affairs Canada manages Canada’s international platform—a global network of 178 missions in 110 countries that supports the international work of the department and 37 partner departments, agencies and co-locators. It also manages six regional offices across Canada. This network is supported by more than 11,000 employees. With rotating assignments at missions abroad, a career at GAC is a career without borders. We offer: stimulating and rewarding work; unprecedented professional development; opportunities to live, work and travel in Canada and abroad; the flexibility to specialize or have diverse career experiences; belonging to a motivated and results-oriented professional team, and; the opportunity to contribute, both in Canada and abroad.
Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation is valued. Global Affairs Canada is committed to promoting and supporting values such as equitable treatment, accommodation and an environment free from harassment and discrimination as well as encouraging and supporting employees to work at their full potential.
The intent of this process is to staff IT-02 rotational pool-managed positions.
Positions to be filled: Number to be determined
Your résumé.
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.
Notes:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
Significant* and recent** experience in providing technical informatics support services such as installing, configuring, maintenance, and troubleshooting hardware components and software in an organizational or enterprise environment;
Significant* and recent** experience analyzing client’s IT needs in order to provide options and recommendations;
Significant* and recent** experience in planning, prioritizing and applying practical solutions to technical problems;
Experience of use of IT Service Management (ITSM) tools in support of IT Services.
*Significant is defined as is defined as the depth and breadth of experience associated with having performed a broad range of activities in the listed areas usually over a 2 year period.
** Recent experience is defined as experience that has been obtained within the last five (5) years.
Bilingual - Imperative (BBB/BBB)
Information on language requirements
• Information Technology Expertise
• Intercultural Proficiency
• Influencing and Alliance Building
• Judgement within a Global Context
• Resilience and Adaptability
• Client Management
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
A bachelor’s degree from a recognized university with specialization in Computer Sciences, Computer Engineering, Electrical Engineering or any other field relevant to the position.
Successful completion of recognized industry and professional certifications in the IM/IT field relevant to IT Support Analyst or IT Security Analyst positions.
Completion of the Communications Security Establishment’s (CSE) IT Security courses or in possession of CSE IT Security certifications.
Recent* experience in implementation and administration of information systems or enterprise computing infrastructure.
Recent* experience working or collaborating with stakeholders on IT projects or initiatives.
Recent* experience in interpreting and providing advice on operational policies and procedures.
Recent* experience in the maintenance or support IT systems in an environment mission setting.
Recent* experience working in a governmental department or agency.
Experience working OR studying abroad.
Experience volunteering in a diverse environment.
ITIL 4 Foundations certification.
* Recent experience is defined as experience that has been obtained within the last five (5) years.
Employment equity may be used to address the underrepresentation of the following designated groups: women, aboriginal peoples, persons with disabilities, visible minorities.
• Willingness to travel periodically, including internationally.
• Willingness to work overtime (as required).
• Some positions will require shift work.
• Ability to carry physical aspects of the work such as the capacity to lift 55lbs and climb ladders.
Top Secret security clearance
Rotationality : Rotationality is a condition of employment by which the employee agrees to accept assignments anywhere in Canada and abroad on a regular basis and as determined by the Department.
Appointed candidate(s) must meet and maintain the Conditions of Employment throughout their employment.
All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.
Must not be colour blind.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
1. Candidates must meet the essential qualifications to be placed in a pool of fully qualified candidates;
2. We will not acknowledge receipt of your application. You will be contacted once the screening process is completed;
3. Our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). Candidates are asked to send any updates regarding their contact information to the IT mailbox: ;
4. All written and oral communications related to this process may be used to assess the competencies or abilities for this process;
5. Please identify clearly on your application form your substantive group and level and your employment status, if applicable;
6. Please ensure that your Personal Record Identifier (PRI) is included in your application, if applicable;
7. Persons are entitled to participate in the appointment process in the official language of their choice;
8. Second Official Language will be assessed through the administration of the Second Language Evaluation system (SLE);
9. ABSENCES DURING THE SELECTION PROCESS: It is the responsibility of the candidate to notify the IT-02 external process generic mailbox of any absences throughout the duration of the selection process in order to facilitate scheduling of evaluations. Also, only one alternate date will be offered to the candidate if requested for the following exceptional reasons:
1) Medical reasons with doctor’s certificate.
2) Death in your immediate family.
3) Confirmation of pre-approved travel or training plans (made
before the advertisement posting date).
4) Religious reasons.
On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service. As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.