Social Worker

Update: The posting period has been extended until May 9, 2022. If you have already applied, you can modify your application until May 9, 2022.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

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Your application and screening questions will be used to assess the Ability to communicate effectively in writing. Your responses to the screening questions will be used as the primary source of information and your resume will only be used to validate this information. Lack of examples and details, or indicating "please refer to resume", will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met. When examples are requested for recent and significant experience, failure to supply dates with concrete examples demonstrating the timeframe and the how experience was gained will also result in your application being rejected.

*** NOTE: Candidates MUST complete the screening questions that will be generated by the system automatically once the candidate applies.
Applicants must clearly demonstrate in their responses to the screening questions how they meet the Essential Qualifications . Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. You MUST provide concrete examples to illustrate how you meet each requirement.

Failure to provide information in the required format may result in your application being rejected from further consideration in the process.

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Work environment

An excellent opportunity to be a Change Agent!!

The Indigenous Services Canada, Income Assistance Program is a National program that provides funding to First Nation communities, organizations and other service providers to cover the expenses associated with delivering income assistance support payments to eligible First Nations individuals and their families in need. In the City of Whitehorse, the program is administered in a client service center.

The objective of the income support program is to ensure that eligible individuals and families receive funds to cover the expenses of daily living, special needs, as well as pre-employment services designed move individuals towards self-sufficiency (such as life skills and job training). The Social Worker will contribute to this objective through the provision of coordination, planning and case management with clients in Whitehorse.

It is in this context that the Social Worker position will operate by applying the Indigenous Services Canada Income Support Program Guidelines and related program authorities in the delivery of supportive social work services. In addition, the program follows the Social Assistance Act of the Yukon Government which is used by Yukon Territorial staff in their delivery of Social Assistance to non-First Nations Yukoners.

There is National and Regional work already underway to reform the Income Assistance program to have a more client and culturally centric sensitive focus and as well to collaborate with all clients and their representatives in a manner that is consistent with their worldviews. This role is a new one in the office and will require a person who is comfortable working within transformational environment and being a key change agent.

Intent of the process

The intent of this process is to staff the following position at Crown-Indigenous Relations and Northern Affairs Canada in Whitehorse, Yukon:
- Social Worker

A pool of candidates will be established to staff similar or identical position at Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) or other federal departments and agencies located in Whitehorse, Yukon with various tenures, linguistic profiles or security requirements.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

When you apply you will be asked a series of screening questions based on the
education and experience criteria below. When answering the screening questions,
please provide:
► Concrete and detailed examples to demonstrate how you meet the qualifications;
► Where, when and how the experience was acquired.

EDUCATION
- Graduation with a degree from a recognized post-secondary institution with acceptable specialization in social work.

Note: The courses for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization.

Degree equivalency

EXPERIENCE
- Experience interviewing, motivating change, de-escalation in high stress situations, and active listening.
- Experience in a case management with clients who have experienced and or experience trauma, substance use or mental wellness struggles.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE
- Knowledge of social work principles, ethics, concepts, techniques or case work practices.
- Knowledge of issues related to Indigenous populations.
- Knowledge of social assistance.

ABILITIES
- Ability to plan, organize and prioritize tasks.
- Ability to communicate orally.
- Ability to communicate in writing.
- Ability to work collaboratively with others.
- Ability to work with individuals who have experienced extreme levels of trauma.

PERSONAL SUITABILITY
- Interpersonal relationships.
- Dependability.
- Judgment.
- Cultural Sensitivity.

The following may be applied / assessed at a later date (may be needed for the job)

The following criteria are not required for appointment but preference may be given to
candidates who possess these qualifications.

ASSET EXPERIENCE
- Experience working in a cross cultural environment, particularly in Indigenous
communities.
- Experience working in a Northern environment.
- Experience providing direct client service in a social services environment.

ASSET KNOWLEDGE
- Knowledge of the regulations or policies governing the implementation of social services.

ORGANIZATIONAL NEEDS:
Crown-Indigenous Relations and Northern Affairs Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS
- Ability and willingness to work Overtime.
- Ability and willingness to travel by car, boat, airplane, sometimes to remote locations via small aircraft or boat under adverse road and weather conditions.

Conditions of employment

CONDITIONS OF EMPLOYMENT:
- All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.
- Reliability Status security clearance
- Willing and able to travel for work related duties
- Medical Clearance*

* The incumbent and his/her dependents** may be required to obtain Health Canada medical clearance in accordance with the Isolated Post and Government Housing Directive.
** Dependents include incumbent’s spouse or common-law partner and children.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.  

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site.  This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring.  Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation. 

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1. You will be required to complete an online questionnaire when you apply. You must respond to all statements in all categories in order to proceed to the next steps. You must indicate "NO" if you do not have experience in performing a task related to a specific field.

2. All applications must be submitted online through the Public Service Resourcing System (PSRS). Do not email, fax or mail any applications, as these may not be accepted. No acknowledgement of receipt will be sent for your request. We will contact you as soon as the screening process is completed.

3. You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

4. Candidates are strongly encouraged to indicate if they meet any of the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

5. Communication for this process will be sent via email. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). If your primary communication email address changes during the process, it is your responsibility to update your contact information in GC Jobs application, as well as to inform the Hiring Manager of the process by contacting the generic address:.

6. A variety of assessment tools may be used in the assessment of candidates, such as: * written test, practical test, situational exercise, * oral interview, simulation, presentation, role-play, work samples, performance appraisals and/or * reference checks. Some assessment tools may be administered electronically, others, in-person. (* Indicates those tools that will most likely be used in this process.)

7. Online assessments may be scheduled and applicants will be invited to participate in these assessments via email. Applicants MUST make themselves available within the time span of the testing phase. The written/online exam MAY be administered outside of regular working hours including evenings and weekends.

8. If you are unavailable for the scheduled assessment session, you must inform us immediately. Applicants will be only be rescheduled on a case-by-case basis. Supporting documentation may be required at the time of your request to be re-scheduled.

9. Applicants are entitled to participate in the staffing process in the official language of their choice and are required to indicate their preferred official language in their application profile.

10. NOTE: The PSRS system will time out after 60 minutes which may result in your inability to save your work or loss of data. It is recommended that you draft all responses as well as your CV/résumé in another document on your PC that can be saved (e.g. in MS Word or WordPerfect) and copy/paste into the PSRS system when completed. ISC and CIRNAC are not responsible for system problems, which may result in loss or data and/or incomplete or non-submitted applications.

11. CIRNAC is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise CIRNAC in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

12. Depending on the number of applicants, CIRNAC needs and HR plans, volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.

13. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.