Supervisor, Data Collection Operations

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Positions could be staffed across the country

Duties

What does a Data Collection Supervisor do?

As a Data Collection Supervisor, you provide hands-on, day-to-day oversight of Statistical Survey Operations staff, ensuring in collaboration with the Data Collection Manager, that they perform consistently and meet operational objectives and goals.

• Oversees daily collection operations to ensure adherence to pre-determined targets;
• Directly supervises a group of interviewers (includes recruitment, training, scheduling, performance management and evaluation and approval of pay/leave/travel claims);
• Conducts data gathering activities using a variety of interviewing techniques, methodologies and technologies in support of statistical programs;
• Conducts field sampling operations including the verification of sample areas and the application of sampling ratios;
• Supports interviewers in handling difficult respondents or situations and participates in data collection as required to obtain respondent participation

Work environment

During the current pandemic, employees are required to work remotely from home. Employees may return to the workplace in the future. Telework is a part of a flexible work arrangement that may or may not be continued.

Intent of the process

A pool of qualified candidates may be established through this process to staff identical or similar positions within Statistics Canada with various tenures such as indeterminate, term, acting, assignment, secondment or deployment. The pool can be used to staff positions with various language requirements.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of secondary school or an acceptable combination of education, training and experience

Degree equivalency

EXPERIENCE
• Moderate* experience in dealing with the public, clients or respondents
• Experience conducting **data gathering activities

*Moderate is defined as the depth and breadth of experience normally acquired over a period of 4 months
**Data gathering activities are typically defined as educational or work experience related to obtaining data using techniques such as but not limited to: interviewing, questionnaires/surveys, observations, focus groups, documents/records

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• French Essential
• Bilingual Imperative BBB/BBB
• Bilingual Imperative CBC/CBC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCIES
• Showing Initiative and Being Action-Oriented
• Working Effectively With Others
• Thinking Things Through
• Demonstrating Integrity and Respect

ABILITIES
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to prioritize workload to meet deadlines
• Ability to use various Microsoft Office applications (Microsoft Word and Excel)

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE
• Experience in supervising staff which must include at least TWO (2) of the following:
- supervising and/or directing the work of others
- setting performance expectations
- monitoring performance on a regular basis
- providing coaching and/or training
- completing and delivering formal employee evaluations

• Experience with recruitment activities, which includes but not limited to screening applications, conducting assessments, or providing training

OPERATIONAL REQUIREMENTS
Candidates may be required to meet the following operational requirements:
• Reliable telephone service/cellphone coverage at your place of residence
• Reliable broadband Internet service at your place of residence
• Mobility normally associated with the possession of a valid driver’s license and the unrestricted use of a vehicle
• A private area in your residence to make confidential phone calls and secure (lock up) confidential documents
• Willingness and availability to work variable hours, including days, evenings and weekends
• Willingness and ability to travel as required in various weather conditions
• Willingness and ability to work overtime
• Willingness and ability to carry out the duties associated with this position from your home as required, in a location that is secure and safe from hazards that may cause injury, and cover all costs related to the maintenance of your home and its associated use

Conditions of employment

• Reliability status security clearance

Other information

Statistics Canada is committed to hiring and promoting a skilled and diversified workforce representative of the population it serves. In order to achieve this representative workforce, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Visible Minorities and Persons with Disabilities.

At Statistics Canada we recognize that a diverse and inclusive workplace that can harness the diverse backgrounds, talents and perspectives of its employees is essential to building a better, more productive and more innovative Canada. Statistics Canada promotes the advantages of diversity and inclusion in the federal government and offers interesting career opportunities and rewarding challenges for everyone.

Positions are subject to the National Joint Council agreements as outlined in the Program and Administrative Services collective agreement

Candidates may be offered positions as they are assessed, found qualified, and have confirmed their availability for mandatory training. In order to be considered first it is important to make yourself available for all assessments and training, as well as inform your references ahead of time that we may be contacting them.

Applications may be selected for consideration based on the date of submission. Selection of applications will continue until all positions are filled; if a sufficient number of candidates are found qualified your application may not be selected for consideration.

For previous Statistics Canada employees, reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.