Information Management Supervisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Health Canada is committed to increasing representation of Black employees and other racialized groups, Indigenous People, women and persons with disabilities. Health Canada would like its workforce to be reflective of the population it serves. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Health Canada welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

EVERYONE IS WELCOME
Health Canada and the Public Health Agency are dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.

BRING YOUR WHOLE SELF TO WORK
We encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.

Candidates must clearly demonstrate, with concrete examples, IN THE SCREENING QUESTIONS, how they meet the education and experience factors listed in the essential qualifications and applicable asset qualifications. We may use resumes as a secondary source to validate the answers to the screening questions. Candidates who fail to provide sufficient information may be eliminated from further consideration.

You must provide, when answering the screening questions, concrete and detailed examples to clearly demonstrate how you meet the Education and Experience criterion of the essential qualifications, as well as the asset qualifications (if applicable). You must explain when, where and how you obtained each Education and Experience criterion.

Work environment

Are you interested in working at a cutting-edge organization that values both your physical and psychological health and wellness, provides rich career development opportunities and rewards innovation? Health Canada is among Canada’s Top 100 Employers for 2021 in addition to being recognized as Top employer for Young People since 2015 and as Best Diversity Employer since 2010! Don’t miss your opportunity to not only enjoy the unparalleled benefits of the public service, but to get so much more on our award-winning team!

Intent of the process

This process will initially be used to staff positions within the Information Management Services Directorate in Vancouver (BC), Edmonton (AB), Regina (SK), Winnipeg (MB), Toronto (ON), National Capital Region, Ottawa and Kanata (ON), Montreal (QC), Longueuil (QC) and Halifax (NS). In addition, this process may be used for various: tenures (acting appointments, assignment, deployment, indeterminate, specified period, secondment), language requirements, locations, security requirements and conditions of employment within Health Canada across Canada. As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking this type of opportunity to apply.

Please note that we presently have two (2) indeterminate positions to staff, one (1) in Halifax (NS) and one (1) in Montreal (QC).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of secondary school in accordance with provincial/territorial standards OR an acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
• Experience providing client services
• *Recent and significant experience using Microsoft Office Suite (Word, Excel, and Outlook)
• Experience in the implementation of Information Management (IM) procedures.
• Experience with an Electronic Document Management System or corporate repositories such as GCdocs, Livelink Records Server (LRS), RDIMS, or similar programs.
• Experience managing paper and electronic records throughout their information lifecycle
• Experience assessing the IM needs of clients.

* Recent significant experience is defined as the depth and breadth of the experience normally associated with having performed the specified activities as part of the main duties of a position, for approximately two (2) years within the previous five (5) years

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB

Information on language requirements

Abilities:
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to assess and analyze Records Disposition Authorities and Records Retention and disposition.
• Ability to provide advice and support to clients in the field of information management.
• Ability to plan and organize workload and manage multiple priorities in order to meet deadlines.
• Ability to prepare statistics and reports on information holdings and records’ management work.

Personal Suitabilities:
• Demonstrating integrity and respect
• Attention to detail
• Thinking things through
• Working effectively with others
• Showing initiative and being action oriented
• Respectful of Diversity
• Reliability
• Client Service Oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

Education:
• Successful completion of Post secondary education from a recognized post-secondary institution relevant to the position (ex. Certification in the field of Information Management)
• Education relating to programs in Information Management.

Experience:
• Experience in providing advice and guidance to clients on Information Management
• Experience providing recommendations to Management
• Experience using Microsoft 365 (Sharepoint, Teams, and Channels).
• Experience delivering presentations, training or coaching sessions.
• Experience using Microsoft Powerpoint

Ability to supervise, set priorities for others and assign work.

Degree equivalency

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Operational Requirements
• Willingness to work overtime, on occasion.
• Must be able to lift objects, folders and boxes.

Conditions of employment

Reliability Security Clearance or Secret Security Clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication,religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all of the essential qualifications noted in the Statement of Merit Criteria to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria may be a deciding factor in choosing the person to be appointed.

All written communication obtained throughout the selection process, from the time of application to the close of process, may be used in the assessment of the qualification "ability to communicate effectively in writing”.

We will only accept on-line applications received via the jobs.gc.ca site.

All information pertaining to the process will be sent by email. It is therefore your responsibility to verify your email account for new communication regarding this selection process on a regular basis.

All communication and information obtained throughout the selection process, from the time of application to the close of process, may be used in the assessment of qualifications.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.