Program Support Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Transport Canada is responsible for transportation policies and programs. We promote safe, secure, efficient and environmentally responsible transportation.

We are looking for individuals to join our dynamic team. We are a diverse, inclusive, respectful and healthy work environment and we offer flexible work arrangements to ensure work-life balance. If you value teamwork, challenging assignments and high quality service to clients, we want to hear from you!

Program Support Officers within the Transfer Payment Programs Division of Transport Canada are involved in all aspects of delivery of Transport Canada's grant and contribution programs. This includes, for example, the Incentives for Zero Emission Vehicles (iZEV) Program, grants and contributions programs for initiatives or consultations under the Ocean Protection Plan, Indigenous Participant Funding Program, Quiet Vessel Initiative, etc.

Intent of the process

The intent of this process is to establish a pool of qualified candidates for current and future vacancies within the Transfer Payments Programs Division of Transport Canada.

For greater clarity, we hope to conclude this process and begin appointing successful candidates from this pool starting in September 2022.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
ED: Secondary school diploma or an acceptable combination of education, training and/or experience.

NOTE: Candidates who already meet both of the following criteria will be accepted as meeting the secondary school diploma requirement:
- Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; and
- Candidates who have been appointed or deployed for an indeterminate period to a position in the PM classification.

Degree equivalency

EXPERIENCE:
EX1: Experience providing administrative support.
EX2: Experience responding to inquiries, and/or promoting or providing guidance on programs.
EX3: Experience developing written documents (such as presentations, briefing notes, financial reports, etc.) by gathering information from various sources.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- Bilingual imperative BBB/BBB
- English essential or French essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES:
A1: Ability to identify and analyse problems, develop recommendations, and implement solutions.
A2: Ability to work and collaborate effectively with others in the team.
A3: Ability to work well independently.
A4: Ability to work well under pressure and adapt to changing priorities.

PERSONAL SUITABILITY:
PS1: Demonstrating integrity and respect.
PS2: Thinking things through.
PS3: Working effectively with others.
PS4: Showing initiative and being action oriented.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:
EXA1: Experience in the delivery of government grants or contributions.
EXA2: Experience in searching and reviewing information on programs and/or policies.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENT:
- Willingness and ability to work overtime on short notice may be required.

Conditions of employment

Reliability Status security clearance

- All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.