Registry Officer

Update: Please note that this job advertisement has been extended until April 13th, 2022.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

Work environment

Could this be the change you’ve been looking for?

Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for a chance to make your mark in a small organization that plays a big role in providing justice to Canadians? If so, then consider a career at the Administrative Tribunals Support Service of Canada (ATSSC).

You’ll be able to benefit and learn from being closer to management and having the opportunity to be exposed to a variety of files. We’re also committed to supporting a healthy life-work balance and to creating an inclusive and respectful work environment, so we hope that this is something that is important to you as well.

Like many public servants, we’ve been working fully remotely since the pandemic began and employees have access to tools and processes to conduct most aspects of their work remotely.

And if there is one last thing to note that is impactful for our employees, it's the fact that we have our own internal compensation and benefits Advisors and a dedicated information technology team.

How to Apply :

Respond to Screening Questions.

We strongly encourage you, when providing your answers, to provide concrete examples to illustrate how you meet each criterion identified in the questions. When drafting your responses to the experience qualifications, we encourage you to follow this format:

Please explain how you meet this requirement. Describe where, when, indicating specific work periods (e.g. ATSSC - Oct. 2017 to Feb. 2019) and how you obtained the required experience with specific examples. By providing the required information in the suggested format, you will ensure that the assessors are in a position to assess the depth, complexity and scope of your experience.

Asset Qualifications:

You must indicate "NO" if you do not have experience in performing a task listed in the section entitled "Asset Qualifications". Responding “NO” to one or more of these non-essential experience questions will not result in the rejection of your application. If you answer “YES” to a non-essential experience question, you should provide information in the format mentioned above to ensure that the assessors are in a position to assess the depth, complexity, and scope of your experience. This will ensure that you can be considered for a specific appointment where asset qualifications would be used.

Intent of the process

The intent of this process is to staff two positions on temporary basis for a period to be determined at the Bilingual Imperative BBB/BBB level. All of our positions are located in Ottawa and due to the pandemic, employees are currently working remotely from their home. However selected candidates for the positions may be required to travel to Ottawa.

A fully or partially assessed pool may be created and may be used to staff similar positions with various tenures and security clearances within the Administrative Tribunals Support Service of Canada (ATSSC).

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A minimum of 2 years of post-secondary education from a recognized institution OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Recent* experience in providing administrative support services in an office environment, such as, but not limited to, drafting or reviewing correspondence, maintaining a calendar, interacting with the general public and/or external clients.

Recent* experience with an e-mail service provider, a word processing software, and a spreadsheet software, such as Microsoft Outlook, Word, and Excel.

*Recent is defined as: at least a year within the last 5 years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

ABILITIES

Ability to analyze situations, recognize problems and offer solutions.
Ability to manage changing/conflicting priorities in order to meet deadlines and to work under pressure.
Ability to work independently and with a team.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

PERSONAL SUITABILITY

Attention to detail.
Dependability.
Judgement.
Effective interpersonal skills.
Showing initiative and being action oriented.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE

Experience in applying procedures.

Experience in analyzing, reviewing, researching, citing sources and/or processing legal documents (ex. complaints, appeals, submissions, witness statements, evidence, etc.).

Recent* experience in using an electronic records/case management information system.

*Recent is defined as: at least a year within the last 5 years.

Operational Requirements

Willingness to work overtime on short notice in the evening and/or on weekends.

Conditions of employment

Reliability Status security clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.