Various Analyst Positions - IT-02

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

► INSTRUCTIONS TO FOLLOW

You will be required to respond to the PSRS screening questions for each essential and asset merit criteria (education and experience) by providing concrete examples which demonstrate that you have acquired the experience. Your response must include ALL the requested details. Candidates who (i) only provide a list of work duties; and/or (ii) fail to provide a thorough and complete response will be eliminated from consideration.

The following information is required for each experience criterion:

1. Name of the department or organization where the experience was acquired;
2. Title of the position occupied and duration (including dates) for which you exercised the functions;
3. Specific details of tasks, projects, or accomplishments demonstrating how the experience was acquired.

Please note that the submission of a resume is not required upon submitting the application however it could be requested at a later date during the assessment phase.

Your application will be used to assess Written Communication. Therefore, please note that your responses to the PSRS screening questions need to be in full sentence format and must provide the requested information.

Persons requiring accommodation preventing them from applying on-line should contact the contact person identified below prior to the closing date. Otherwise, your job application should be submitted through the Public Service Resourcing System.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Work environment

***The Department of Justice Canada is currently recruiting talented, skilled and passionate IT specialists! ***

Looking for a rewarding and meaningful career in IM/IT?
Want to ensure that the right tools get the right information to the right people at the right time to inform the right decisions?
Looking to work in a collaborative and mutually supportive team environment?

***What can you expect working at Justice Canada? ***
IT specialists work in partnership with Shared Services Canada to deliver IT services to all of Justice’s offices in Ottawa and across the country. If you’re looking for challenges, you will have an opportunity to gain valuable work skills with experienced team members.

Our priorities are delivering digital services to Canadians, legal services to Government and leveraging internal digital services and data to enable the delivery of a modern justice system and high-quality legal services to the government. We look to new methods, tools and ideas to improve how we design, build and deliver services.

Justice Canada is unique in the federal government with clients located across the country, and within some 40 federal departments and agencies. Our IT organization is designed to provide both strategic and operational functions.

LIKE WHAT YOU READ ? Then make a difference and consider a career with Canada’s largest law firm!

Intent of the process

A pool of partially or fully qualified candidates may be established to staff similar positions within the Department of Justice with various tenures, various linguistic requirements, various operational requirements and/or various conditions of employment.

Upon request, this pool may also be shared with other federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) to staff similar positions in their organization. By applying to this process, you consent to your personal application and assessment-related information being shared with other federal organisation in the event that they would ask for it, in order to consider your application to staff a similar position within their organization.

Positions to be filled: Number to be determined

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

ED1 - Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:

1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCES:

EX1 - Experience providing technical services in at least one of the following areas:
• Application Development;
• IT Desktop Support OR Help Desk Support;
• Database Development OR Database Administration;
• System Administration OR Infrastructure Administration;
• IT Security;
• IM/IT Business Analysis OR IM/IT Project Management;
• Information Management.

EX2 - Experience working on OR collaborating with others on IM/IT projects OR initiatives.
EX3 - Experience providing IM/IT advice.
EX4 - Experience in providing IM/IT client support services OR training.

DEFINITIONS:

Wherever “IM/IT” (Information Management (IM) / Information Technology (IT)) systems is indicated, it is to be interpreted as “IM or IT”.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET - EXPERIENCES:

(AEX1) Experience in creating OR configuring OR testing OR deploying application packages or patches to workstations or servers.
(AEX2) Experience providing technical support services AND troubleshooting computer hardware OR computer operating systems such as Windows 10.
(AEX3) Experience developing OR customizing OR providing technical support services for Commercial Off The Shelf (COTS) software (such as SAP, MS Dynamics, SharePoint, GCDocs, etc.).
(AEX4) Experience in the installation AND configuration AND monitoring AND administration of Microsoft SQL OR in development using Microsoft SQL.
(AEX5) Experience maintaining OR administrating a Windows Server operating system platform, such as 2012R2 or 2016.
(AEX6) Experience providing OR supporting IT security risk assessment activities.
(AEX7) Experience installing OR configuring OR supporting OR testing OR maintaining IT Security technical safeguards such as network firewalls, Security Information Event Management (SIEM) tools, intrusion detection or prevention technologies in a corporate environment.
(AEX8) Experience in performing testing AND quality assurance related activities such as unit, functional, integration or regression testing.
(AEX9) Experience in developing AND maintaining technical solutions and services using frameworks such as .Net, Java, JavaScript or ABAP.
(AEX10) Experience integrating SharePoint with other systems.
(AEX11) Experience in service management processes and tools that support one or more of the following: incidents, problems, changes or releases activities or disciplines.
(AEX12) Experience performing business analyst functions (for example, planning, managing and facilitating requirements gathering activities, validating requirements, conducting business process analysis, developing and documenting business process, etc.).
(AEX13) Experience working with project teams AND clients in preparing project deliverables ( for example business cases, project charters, project plans, business requirements, status reports,etc.).
(AEX14) Experience with IT security incident management.
(AEX15) Experience with Cloud security Management.
(AEX16) Experience of IT Security controls, technology and best practices.
(AEX17) Experience with the installation, configuration, and support of VMware virtualization infrastructure products in an enterprise environment.
(AEX18) Experience with McAfee ePO( ePolicy Orchestrator) and it’s antivirus deployment and system trees.
(AEX19) Experience with the support or use of eDiscovery or evidence management platforms (such as Ringtail or NUIX Discover).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
English or French Essential
Bilingual Imperative BBB/BBB

Information on language requirements

ABILITIES:

A1 - Ability to work under pressure and meet deadlines.
A2 - Ability to work with minimal or with no supervision.

BEHAVIOURAL COMPETENCIES:

BC1 - Communication - Oral
BC2 - Communication - Written
BC3 - Analytical Thinking
BC4 - Client Focus
BC5 - Teamwork
BC6 - Continuous Learning
BC7 - Decision Making

The following may be applied / assessed at a later date (may be needed for the job)

OCCUPATIONAL CERTIFICATION - ASSET

AOC1 - Business Analysis certification, such as PMI-PB.
AOC2 - Project Management Certification, such as PMP or PRINCE2.
AOC3 - ITIL Certification.
AOC4 - Current certification in an IM/IT security discipline such as CISSP, CISM, CRISC or GCIA.

ORGANIZATIONAL NEEDS

The Department of Justice believes that to be able to effectively serve the public, its workforce needs to reflect the diversity of the Canadian population. Diversity is a great source of strength in driving Canada’s Legal Team in ensuring that Canada’s justice system is as fair, accessible and efficient as possible. The Department is committed to a representative workforce that represents the Canadian public we serve. If you are an Indigenous person, a person with a disability, a member of a racialized group* and/or a woman and are interested in bringing in different perspectives and insights we encourage you to self-declare in this staffing process. This self-declaration information can be factored into departmental strategies and selection decisions to address our commitment to eliminate gaps for these groups.

OPERATIONAL REQUIREMENTS:

- Willing and able to work overtime.
- Willing and able to be on-call, as required.
- Willing and able to travel periodically in order to work off-site, particularly in a geographical dispersed environment.

Conditions of employment

Security - Various Security Clearances : Reliability, Secret and Top Secret, depending on position to be staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

- The Department of Justice encourages persons with priority entitlements to self refer to our selection processes in circumstances where they believe to meet the essential qualifications of the advertised position.

- Please note that applications received through any means other than the www.jobs.gc.ca website will not be considered.

- Candidates may be required to meet some of the asset qualifications depending on the requirements of the specific position being staffed. Asset qualifications may be used to manage the number of applicants for this process.

- Any travel expenses incurred by candidates to attend evaluations under this recruitment process will be the candidate's responsibility.

- Candidates will be required to submit their proof of education documents at the time of assessment. If you were educated outside of Canada, you must have your credentials and/or diploma assessed against Canadian education standards. The public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognize credential assessment service. For more information, please click on Degree Equivalency.

- Communication for this process will be sent via e-mail. It is the responsibility of the candidate to ensure that a current and valid e-mail address is provided with their application and that it accepts messages from unknown senders.

- Any communication with the candidates through this staffing process may be used to evaluate qualifications listed and other qualifications.

- Other qualifications not mentioned on this advertisement may be assessed depending on the position to be staffed.

- On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

- Other organizations within the core public administration will be able to use this pool to staff their positions, therefore by applying to this process you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.