Human Resources Assistant / Administrative Assistant Opportunities

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

Administrative professionals at FCAC play an important role in supporting key Agency activities. We are looking for energetic individuals to fill both Human Resources Assistant and Administrative Assistant positions.

In the role of HR Assistant, you will provide administrative support in the Human Resources Operations Team, primarily in the areas of staffing and classification. As the HR Assistant, you will:
- Draft job opportunity posters and notifications on Public Service Resourcing System (PSRS);
- Coordinate and administer exams and interviews;
- Prioritize and process staffing service requests;
- Prepare, review, and process various staffing and classification related documents;
- Maintain electronic staffing and classification files; and,
- Update employee and position data in the human resources information system (MyGCHR) while ensuring data quality and accuracy of information.

Working as the Administrative Assistant, you would be responsible for coordinating many administrative operations within a Director’s Office. Some of your key activities may include:
- Managing the Director’s e-mail and agenda;
- Scheduling meetings, making travel and hospitality arrangements/claims, preparing
and distributing meeting documentation, correspondence, and/or briefing materials;
- Maintaining documentation and electronic files;
- Assisting in the preparation of budgets, and providing financial information reports.

Work environment

FCAC is a small separate agency established by the Financial Consumer Agency of Canada Act and subject to the Public Service Employment Act (PSEA). We offer the same pension and benefits plans as the core public administration. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We have our own unique classification system (RE and REX) with relevant equivalences noted above. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. The designated workplace for these positions is located in downtown Ottawa, Ontario. However, requests to telework from other parts of Canada may be considered. For information on our telework requirements and conditions, please contact us. Our people are our strength and we're looking for highly engaged and talented professionals to join our team!

Intent of the process

The intent of this process is to staff two indeterminate (permanent) positions and one position on a temporary basis. This selection process may be used to staff future similar positions with various linguistic profiles and requirements, and various tenures.

Preference may be given to applicants who are members of one or more of the following employment equity groups: Aboriginal peoples, persons with disabilities and members of a visible minority group.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

As a candidate, it is your responsibility to clearly demonstrate how you meet all of the essential education and experience qualifications for the position. You should also include examples of how you meet any or all of the asset qualifications, as applicable. To demonstrate how you meet each qualification, you must provide concrete illustrative examples. It is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Your responses to the screening questions and resume will be used to evaluate your ability to effectively communicate in writing. Clarity and conciseness will be assessed. Failure to provide this information in the requested format may result in your application being rejected. Candidates will not be solicited for incomplete or missing information.

Education:
Successful completion of secondary school education or an acceptable combination of education, training and/or experience relevant to the position.

Degree equivalency

Experience:
- Recent* and significant ** experience in providing administrative support services;
- Experience inputting and maintaining data in an information system;
- Experience in managing electronic files or records;
- Experience using Microsoft Office software, including Outlook, Word, or Excel.

*Recent refers to the experience normally associated with the performance of the duties in the last three (3) years.

**Significant will be evaluated in terms of depth and breadth of activities, complexity and diversity of work performed, and level of autonomy. This is normally associated with having performed a broad range of activities, and normally acquired over the period of 2 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience using the Public Service Resourcing system (PSRS) to draft job advertisements, create notifications and conduct searches;

Experience maintaining and updating a Human Resources management system, (ie HRMS, HRIS, MyGCHR, Peoplesoft, etc.).

Experience providing human resources administrative support services.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

- Demonstrating integrity and respect;
- Thinking things through;
- Working effectively with others; and,
- Showing initiative and being action-oriented.

- Ability to work under pressure and adapt to shifting priorities;
- Ability to communicate effectively orally;
- Ability to communicate effectively in writing; and,
- Attention to detail.

Conditions of employment

Reliability Status security clearance

All employees of the Financial Consumer Agency of Canada (FCAC) are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service and asked separate agencies to implement policies mirroring the requirements announced for the rest of the public service.

As per the new FCAC Policy on COVID-19 Vaccination, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Various assessment tools may be used in this selection process. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

Candidates invited to an interview will be required to provide proof of Canadian citizenship or permanent residency, and proof of their education credentials, in the form of a diploma or official transcript (original documents only).

You are entitled to participate in the appointment process in the official language of your choice. Please indicate your preferred official language in your application.

Depending on the number of applications, volume management strategies such as random selection, top-down approach and/or establishing cut off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.